Carla was most helpful as we went through thr medical sections. She listened and then explained how FreeSpirit could handle the information. This involved two calls over a period of 3 weeks or so. Ev... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
You were helpful and listened. With any difficulties you made light of them such as not being able to get in to the information you had relayed to me . Thank you most insurance companies just ask a se... Mehr ansehen
Your agent was knowledgeable and able to apply his knowledge to our specific requirements. Your three product levels for travel insurance is also good and easy to follow. We were very happy to... Mehr ansehen
We spoke too your employee called JONO and he was extremely helpful in arranging our insurance as we were undecided to take out just 1 for our upcoming holiday or to take out 1yr insurance. and... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Free Spirit is all about providing travel insurance for people who don't want their health to stop them travelling. Our specially designed policy will give you peace of mind protection. So whatever your age or medical condition, make sure you get the cover you need before you travel. We now also have a cruise specific policy option so you can get cover for the things you need most. It includes missed embarkation, ship-to-shore repatriation and more. We are a part of the travel insurance company P J Hayman who have been offering travel insurance solutions since 1990. That's 35 years of travel insurance experience. Let us help you to travel, with confidence.
Free Spirit Travel Insurance - gives you the freedom to travel
Vom Unternehmen geschrieben
- Free Spirit 'Super Duper' level of cover is rated 5 Star by Defaqto
- This means it provides one of the highest quality offerings on the market
- MOST MEDICAL CONDITIONS AND DISABILITIES COVERED
- Free Spirit was the first scheme of its type specifically dedicated to those being declined cover elsewhere due to their health. We are one of the UK's largest specialist travel insurance providers for people with medical conditions and disabilities.
- NO AGE LIMIT
- Single Trip and Annual Multi-trip cover have no age limit giving you the freedom to travel whatever your age.
- ONLINE MEDICAL SCREENING, INSTANT QUOTES AND IMMEDIATE COVER
- We'll ask you some questions about your medical conditions so that you get the cover that is right for you. For people with more complex medical conditions you may not be able to tick all the boxes as part of the online medical screening, this is where we offer a specialist person to person medical screening service on the telephone.
- PEACE OF MIND INCLUDED
- Should the unexpected happen while travelling abroad, by covering your medical condition(s) with Free Spirit will ensure you have the peace of mind protection you need.
- COVER FOR THE WHOLE TRAVELLING PARTY
- We also cover people without medical conditions at reduced premiums to ensure your friends, family, carers and travelling companions are fully covered as well.
- SPORTS AND ACTIVITIES
- You are automatically covered for over 80 different sports and activities free of charge when participating on an amateur basis.
- UK CUSTOMER SERVICES
- Our experienced and friendly customer services & claims teams are based in Rowlands Castle, Hampshire. They are on hand to help with any query you may have and the offices are open Mon to Fri 9am-5pm and closed Bank Holidays.
- CRUISE SPECIFIC COVER
- We have introduced a cruise specific policy cover option meaning you can get covered for missed embarkation, ship to shore repatriation and more.
Kontaktinformationen
Stansted House, PO9 6DX, Rowlands Castle, Vereinigtes Königreich
- 02392 419 080
- contact@freespirittravelinsurance.com
- www.freespirittravelinsurance.com
4,8
Hervorragend
4276 Bewertungen
Bittet Kunden um Bewertungen
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Free Spirit left us Free and Easy
Your agent was knowledgeable and able to apply his knowledge to our specific requirements. Your three product levels for travel insurance is also good and easy to follow.
We were very happy to purchase the highest level because it was everything we needed.
Your agent was an excellent front of house ambassador for your organisation and within a day we had already recommended your company to some of our friends
Jim Cooper 22 January 2026
19. Jänner 2026
Excellent service from start to finish
Excellent service from start to finish. Nathan, who dealt with my enquiry was very patient in guiding me thro the myriad questions associated with existing health issues. I don't think he could have been more helpful. The resulting quote was better than any of the other five companies I had tried.
19. Jänner 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
I really please to the man help me and…
I really please to the man help me and he got patient to
Listen to me his name Dominic
18. Jänner 2026
Antwort von Free Spirit Travel Insurance
Good afternoon,
Thank you for your kind words and for taking the time to leave us a review. We're delighted that you're happy with the experience you've had with us.
We will make sure we pass this message along to our colleague so they get the praise they deserve.
Kind regards,
The Free Spirit Team
Excellent Service
Very efficient service and the website is easy to use. I am a regular customer.
16. Jänner 2026
Antwort von Free Spirit Travel Insurance
Good afternoon,
Thank you for your kind words and for taking the time to leave us a review. We're delighted that you're happy with the experience you've had with us.
We will make sure we pass this message along to Jan so that she gets the praise she deserves.
Kind regards,
The Free Spirit Team
Pleasant and helpful
9. Jänner 2026
Ease of contacting yourselves by phone…
Ease of contacting yourselves by phone and very nice helpful staff.
Unfortunately, prices have increased this last time.
It is around a £100 this holiday from last time in October 2025.
I have used yourselves for a number of years now, the 10% discount this time around was helpful.
5. Jänner 2026
Excellent service very pleasant and…
Excellent service very pleasant and friendly and helpful
7. Jänner 2026
Excellent customer service
Excellent customer service. Very helpful and straightforward.
Carla was amazing.
29. Dezember 2025
Antwort von Free Spirit Travel Insurance
Good afternoon,
Thank you for your kind words and for taking the time to leave us a review. We're delighted that you're happy with the experience you've had with us.
We will make sure we pass this message along to Karla so that she gets the praise she deserves.
Kind regards,
The P J Hayman Team
Satisfaction
Rejoining for another year of annual travel insurance. Straightforward website, no issues or problems.
22. Dezember 2025
Easy to apply
Very easy to navigate through the application process and received quote immediately. To purchase was also an easy process
31. Dezember 2025
Professional service and helpful staff
2. Jänner 2026
Second Year with this company
Second Year with this company. Online application was straightforward although it crashed when trying to pay so had to call. Fortunately the site had retained all the information so did not have to do it all again.
The call was answered promptly and dealt with efficiently. Hopefully will be a similar experience if any claims are necessary.
19. Dezember 2025
Professional service
Friendly, professional service making the whole process hassle-free. Covered myself and my husband for various health without fuss.
2. Dezember 2025
Travel insurance was easy to do online
Travel insurance was easy to do online, having taken out a policy previously. Used on recommendation from a neighbour.
20. November 2025
very easy form to complete and quick to…
very easy form to complete and quick to show options and cost of each
24. November 2025
Very helpfull
20. November 2025
The lady i spoke to was very helpful,
The lady i spoke to was very helpful,
Everything was explained and easily understood,
This is the second time I've used free spirit as my travel insurer. I would definitely recommend this company.
Their prices were fair and i felt safe and happy knowing if i became unwell and needed hospital treatment everything financially would be taken care of.
10. November 2025
Very good staff polite and helpful
7. November 2025
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