Globe Telecom Bewertungen 705

VERY DISAPPOINTED!

it’s been 2 weeks and still, we have no wifi!!!!! we already just got it fixed a week ago because of the fire that caused it near our area. And now, it’s because they said that they are trying to relocate the wires!! Okay i get it and i understand but they have informed us that they will schedule a visit to our house BUT NO ONE CAME. FOR THE THIRD TIME ALREADY. Is this a joke? We have received multiple texts from different specialists AND THEY ARE ALL TALK. I am very disappointed because everyone in our household are mainly relying on data.. We have to go to work or to school just to get our job done or to take online classes and other important stuff that needs to be completed within the day! OH MY GOD GLOBE VERY DISAPPOINTING TALAGA HAY NAKO LAGI NALANG!!!! We always pay on time so I don’t get this kind of treatment. Galing ah taking us for granted meanwhile in the same bldg, someone who is also using the same network has theirs FIXED?!?!!!! no comment.

Terrible customer service.
Paid for the top up, which did not receive.

Registration was a nightmare, keep refreshing pages after uploading required photos, was successful after 59th attempt, I can still remember all the info need to fill up.

Bad network, does not even work when u are on holiday's.
Sometimes when u need to make calls, doesn't work
And when you play alittle, it disconnects you.

You can't even reach anyone in customer service. I paid for the internet installation which never happened. They scheduled me on a specific time on which the tech crew did not show up.

F poor mobile signal along Ayala Ave
Slow and lag while using home Fibre

Reliable and fast internet my Axx

PAKIUSAP KO LANG GLOBE MAGING PATAS NAMAN KAYO SA SERBISYO NYO. MABILIS MAGTANGGAL NG INTERNET CONNECTION PERO MABAGAL LAHAT PATI SERBISYO AT RESPONSE NYO SA CUSTOMERS NYO.

Horrible inconsistent service, constant outages, and they don't offer a refund for outages, switch now if you can

Globe TC is proven to be thieves!!! My brother went to their Agoo branch with authorization letter from the account holder to have our subscription cut. The lady said internet will be disconnected and they will call my brother soon. No calls of course. Then we still received a bill the following month and the next. Tapos ngayon, yung owner na ang pumunta sa Globe office sa Manila para lang sabihang pay the full bill (almost 4k) saka nila terminate ang connection. Mga magnanakaw talaga!! Swindlers!

Bad service the email they provide the talks@globe is a lie the enailbis wrong putang ina nyo you steal money to your client then if the clientfailed to pay the line for 3 days you cut the line until we pay but we still pay full amount..pinagluluko nyo filipino

I would give negative stars if I could. Absolutely terrible company to deal with. You might as well get a prepaid phone plan somewhere else, their customer service is absolutely terrible and unprofessional. They sneak extra charges onto your bill that you have not committed or done. When you try to get customer service there is none. I would never recommend this company to anyone in the world. Globe is a joke.

globe tanauan branch is great at charging but the service is bad..the service is bad especially the technician, different technicians came 5 times but not one of them did anything about my internet problem..I just ask do I have to pass on what they are doing to another technician ?do they know what they went to work for? I have been without internet for two weeks..

My prepaid SIM card was suddenly suspended. Waited two hours at the shop only to get told I have to wait for mail. They don't explain or have a freaking clue. The mail told me it is suspended because of suspicious activities. That doesn't make sense, I was never able to make any calls, I just didn't report it before. No warning, no questions before, nothing. Now I sent the required information, but I don't have hope, they seem to be incompetent. think I just better get a Smart card and forget about the rest of my load. It's ridiculous.

I was sold this Sim card at the airport by the offical Globe team and told it was 149GB for 21 days. But it only lasted 7 days.
I paid a lot for the sim and service, highly unimpressed.
ripped off.

You have unlimited calls but also unlimited no connection. It’s robbery that you even charge for your service. And mobile internet coverage is just as bad. You can offer 100gb it doesn’t matter when you barely get connection of a few gb and when you do it’s snail speed. You guys have major issues and need to focus on customer service than trick your customers with fancy marketing out of their peso.

A Philippines National DISGRACE!

Don't use it! You might find your number unusable after a few months. Happened to me twice and after 3 hours queuing in their badly organised shops the first time they had no record and second number, spent 2 days on customer support being asked the same questions intermittently over and over like a merry go round. No wonder The Philippines is so broken when basic essential services are unworkable and so hopeless.

When i asked customer support how to file a complaint I was ignored.

Customer support non existent, had some questions about their Traveller eSIM. They just respond that they don't know and close the chat.

They steal my balance. As i complain they try to make a fool of me.

Get rekt.

Bought 5G, connected LTE. Reached support, got ghosted. Lol

Walang kwentang telco useless lang ang load

I came into the Philippines from Canada wanted a local pay as you go Sim card got a Globe card after answering 1,000 questions I finally got it loaded took my money but never worked proper . If you can use another provider .