I explained to a nice lady called Georgina via email that I had a problem with the app and she was prompt with her reply. She explained what had happened and talked me through on how to put this righ... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I was clearly having difficulties in activating my Lloyds supported membership..and was unhappy with a non human intervention Sarah's response was lengthy thoughtful and thorough, getting to the... Mehr ansehen
Unternehmen hat geantwortet
A bit slow response to my email, but have to say brilliant from then on,georgina was very clear and easy to understand, and I hope have a great time with gourmet society.
Unternehmen hat geantwortet
Sarah was most helpful and sorted my issue out with no fuss. The tone of her reply to my query was top drawer; first introducing herself by name, before explaining how to solve my issue and then fin... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Gourmet Society
Vom Unternehmen geschrieben
Introducing Gourmet Society.
Gourmet Society offers members some of life’s delicacies for less. With endless savings made for time spent at home as well as out and about, members can enjoy the Gourmet Society experience 7 days a week.
Our Savings
Gourmet Society offers members some of life’s delicacies for less. With endless savings made for time spent at home as well as out and about, members can enjoy the Gourmet Society experience 7 days a week.
Our Savings
Download our app.
Start using your membership straight away by downloading the free Gourmet Society app to discover restaurants, access movie e-codes and more.
Trial for free.Become a Gourmet Society member today with a free 30 day trial.
Kontaktinformationen
Vereinigtes Königreich
- help@gourmetsociety.co.uk
- www.gourmetsociety.co.uk
4,8
Hervorragend
7776 Bewertungen
Bittet Kunden um Bewertungen
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I had an issue with my card not allowing reactivation
I had an issue with my card not reactivating although my veterans lottery membership was valid. Once Georgina started handling my case it was dealt with pretty quickly. I had to revert a back to her a couple of times but she quickly responded with a very gracious manner. Everything is now working. Thankyou.
18. Juni 2026
Antwort von Gourmet Society
Thank you for your thoughtful review.
We’re really pleased to hear that Georgina was able to step in and get everything resolved for you so quickly. It’s great to know her prompt replies and gracious manner made the process easier, even when you needed to go back to her a couple of times.
We’re delighted everything is now working as it should, and we truly appreciate you taking the time to share your experience.
Excellent customer service and a wide range of participating outlets
What made my experience great was Sarah, the customer service advisor. My query was dealt with, by her, efficiently and effectively. The communication was straight forward, polite and professional.
Additionally, the gourmet society plus app is excellent - I had no idea of the range of outlets locally who had signed up to the gourmet society and/or the coffee club and the associated discounts etc. Highly recommended!
18. Juni 2026
Antwort von Gourmet Society
Thank you for such a fantastic and detailed review. We’re delighted to hear that Sarah provided efficient, effective and professional support throughout your query she’ll be thrilled to know her communication made such a positive impact.
It’s also wonderful to hear how much you’re enjoying the Gourmet Society Plus app. Many members are surprised by just how many local outlets participate in Gourmet Society and Coffee Club, so we’re glad the range of discounts and venues has been a great discovery for you.
We truly appreciate your recommendation and your kind words about both Sarah and the service.
Saving loads
After some initial problems, excellent help and now regular user. Saving loads
11. Juni 2026
Antwort von Gourmet Society
Thank you for your review. We’re really pleased to hear that after some initial problems, you received excellent help and are now a regular user and saving loads. It’s great to know the service is working well for you.
Antwort von Gourmet Society
Thank you for your lovely review. We’re delighted to hear that the lady who assisted you provided outstanding support. Your kind feedback means a great deal, and we’ll be sure to pass your comments on to her.
Excellent response
Excellent response time to my initial request. Very well scripted response. And solution given to my issue with no hassle.
17. Juni 2026
Antwort von Gourmet Society
Thank you for your excellent review. We’re really pleased to hear that you received a quick response, a clear and well‑crafted explanation, and a hassle‑free solution to your issue. Your feedback means a lot to us and we’re glad we could help.
Extremely helpful response from…
Extremely helpful response from Georgina which meant I could activate my account
16. Juni 2026
Antwort von Gourmet Society
Thank you for your feedback. We’re delighted to hear that Georgina’s extremely helpful response made it easy for you to activate your account. Your kind comments are truly appreciated and will be shared with her.
Fairly quick response time
16. Juni 2026
Antwort von Gourmet Society
Thank you for your feedback. We’re glad to hear you received a quick response. If there’s anything we can do to make your next experience a 5‑star one, we’d love to help
Sarah was prompt, efficient and friendly.
Sarah was prompt, efficient, friendly and helped and resolved my questions.
Well done Gourmet and particularly Sarah.
16. Juni 2026
Antwort von Gourmet Society
Thank you for your wonderful feedback. We’re delighted to hear that Sarah was prompt, efficient and friendly while helping to resolve your questions. We truly appreciate your kind words for both Sarah and the Gourmet team, and we’ll be sure to share your comments with her.
The Gourmet representative
The Gourmet representative, Georgina, was so very patient and helpful with accessing my membership renewal.
16. Juni 2026
Antwort von Gourmet Society
Thank you for your lovely feedback. We’re delighted to hear that Georgina was so patient and helpful in supporting you with your membership renewal. Your kind comments are truly appreciated and will be shared with her.
Antwort von Gourmet Society
Wonderful hope you enjoy making wonderful savings.
Very prompt reply to help me out
15. Juni 2026
Antwort von Gourmet Society
So pleased to see the assistance provided was prompt and helped you out so much.
Nice pleasant personal service and got…
Nice pleasant personal service and got my account sorted out quickly. Georgina addressed me personally and even wished me a happy birthday when I said I would want the facility working hopefully prior to my birthday so I could benefit from the discount the Gourmet card would offer.
12. Juni 2026
Antwort von Gourmet Society
Thank you for your lovely feedback. We’re delighted to hear that Georgina was able to resolve your account quickly and provide such friendly, personal service. It’s wonderful that she could help you get everything in place ahead of your birthday so you can enjoy your Gourmet card benefits. Your kind comments are truly appreciated and will be shared with her.
Antwort von Gourmet Society
Wonderful to see the experience shared.
Problem resolved
We have had the gourmet society discount
But until now had not used it, when I came to activate it I couldn’t quite understand what i was meant to do,
Frustrated and confused I emailed Lloyds Gourmet and Sarah replied within couple of hours fully explaining what to do
Within minutes we were up and running and fully explained to us
Works a treat now
Sarah was brilliant and followed up to
Make sure I knew what I had to do
Brilliant service
Thanks Sarah
12. Juni 2026
Antwort von Gourmet Society
Thank you for taking the time to share your experience. We’re so pleased to hear that Sarah was able to guide you through the activation process clearly and quickly. It’s great to know everything is now up and running smoothly, and we truly appreciate your kind words about the brilliant service you received. We’ll be sure to pass your thanks on to Sarah.
FANTASTIC SERVICE FROM GEORGINA
The instructions to activate my account were clear and comprehensive and delivered in a friendly way
12. Juni 2026
Antwort von Gourmet Society
Thank you for your wonderful feedback. We’re delighted to hear that Georgina’s clear and friendly instructions made activating your account so straightforward. Your kind comments are truly appreciated and will be shared with her.
CUSTOMER SATISFACTION
A VERY SPEEDY AND SATISFACTORY RESPONSE TO MY ENQUIRY WITH A DETAILED EXPLANATION OF THE SITUATION.
12. Juni 2026
Antwort von Gourmet Society
Thank you for your feedback. We’re delighted to hear that you received a speedy and satisfactory response, and that the explanation provided was clear and helpful. Your comments are greatly appreciated and will be shared with the team.
Membership Registration…
Helped me to understand the registration process to show.my membership. Sorted very quickly.
12. Juni 2026
Antwort von Gourmet Society
We’re really pleased to hear that our team were able to guide you through the registration process and get everything sorted quickly for you. Your comments are very much appreciated and will be shared with the team.
Antwort von Gourmet Society
Thank you for your lovely feedback. We’re really pleased to hear that you received a quick, helpful and polite response from the team. Your comments are very much appreciated and will be shared with everyone involved.
SO HELPFUL, HASSLE FREE
HAVE BEEN A MEMBER FOR MANY YEARS BUT NEVER REALLY GOT INTO USING THE GOURMET THING! THOUGHT IT TOO MUCH OF A HASSLE TO USE IT, BUT WAS I WRONG, THE STAFF WERE QUICK AND SO OBLIGING. NO THING WAS TOO MUCH TROUBLE, AND I HOPE NOW TO USE THE GOURMET CARD FOR MANY HAPPY OUTINGS
11. Juni 2026
Antwort von Gourmet Society
Thank you so much for your lovely feedback. We’re delighted to hear that after being a member for many years, you found the process hassle‑free and enjoyable. It’s wonderful to know our team were quick, helpful, and happy to assist, we’ll be sure to pass your kind words on to them. We’re thrilled that you now feel confident using your Gourmet Card, and we hope it brings you many happy outings ahead.
Sarah replied quickly and helped me to…
Sarah replied quickly and helped me to get my membership working.
However I had to chase my redemption code as i have found no email from yourselves informing me of it.
9. Juni 2026
Antwort von Gourmet Society
Thank you for sharing this feedback, I’m really glad to hear that Sarah replied quickly and was able to help get your membership up and running again.
I’m sorry, though, that you had to chase your redemption code and couldn’t find any email from us about it. Once our system sends a code to the registered email address, we don’t have control over how it’s handled by the email provider, and sometimes messages can be filtered into spam or promotions folders. Still, I understand how inconvenient that is, and your comments are genuinely appreciated.
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