Your man Joseph was excellent and explained all to me in fine detail. On top of that, he provided me with a policy that met all of the requirements at what I considered to be a favourable price. Howev... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Liked the use of an app and the purchase of insurance was quick and straightforward. Reading through the t&cs this insurance company offers much more than standard at a very reasonable price.
Unternehmen hat geantwortet
For my vehicle change, online and Chat system not great, but I got there eventually, then lost it all as the system failed, very frustrating, 1/10. Infinitely better service when I spoke to Lynda Ma... Mehr ansehen
Unternehmen hat geantwortet
Competitive price and responsive service. Prompted by G&D's review rating as well as their price. Just to caveat, the real proof in the pudding is if there is a need to claim - however, hoping this... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Grove & Dean
Vom Unternehmen geschrieben
Established in 1974, Grove & Dean is a family run business actively investing in the training and advancement of our staff, priding ourselves in offering the highest levels of expertise and customer service.
We have a commitment to the provision of the highest standards of advice and a consistent focus on excellent customer care.
Here at Grove & Dean we offer a multiple variety of insurance policies, from General Car Insurance, to Corporate Insurance, Motorsport Cover, Mortgage Solutions and many more.
If you would like to know more about any of our services and what we can offer you, don't hesitate to contact us for more information.
We have a commitment to the provision of the highest standards of advice and a consistent focus on excellent customer care.
Here at Grove & Dean we offer a multiple variety of insurance policies, from General Car Insurance, to Corporate Insurance, Motorsport Cover, Mortgage Solutions and many more.
If you would like to know more about any of our services and what we can offer you, don't hesitate to contact us for more information.
Kontaktinformationen
7 Station Lane,, RM12 6JL, Hornchurch, Essex, Vereinigtes Königreich
- 01708 925059
- customer.care@grove-dean.co.uk
- www.grove-dean-insurance.co.uk
4,6
Hervorragend
15 890 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Easy to sign up and a good price
1. August 2026
Bewertung ohne vorherige Einladung
Antwort von Grove & Dean
Hi,
We're so pleased to hear that you found the sign-up process easy and that our pricing was good for you. Thank you for your positive feedback!
Kind Regards,
Emma
Grove & Dean
Service good and helpful when I phoned…
Service good and helpful when I phoned with a question, Price very good
14. August 2026
Antwort von Grove & Dean
Hi,
We're delighted to hear that you found our service good and helpful when you phoned with a question, and that you were pleased with the price. Thank you for your very positive feedback!
Kind Regards,
Emma
Grove & Dean
Searched and found a competitive…
Searched and found a competitive premium, saving me the hassle
14. August 2026
Antwort von Grove & Dean
Hi,
We're so happy to hear we could help you find a great premium and save you time!
Kind Regards,
Emma
Grove & Dean
Our enquiry was handled very well
Our enquiry was handled very well , resulting with us purchacing our car insurance.
13. August 2026
Antwort von Grove & Dean
Hi,
We're so happy to hear our team provided excellent service and that you chose us for your car insurance! Thank you for your kind words.
Kind Regards,
Emma
Grove & Dean
Appalling service definitely won't be a…
Appalling service definitely won't be a returning customer
16. August 2026
Antwort von Grove & Dean
Hi,
Thank you for your feedback. We are sorry to hear that you have been unhappy with the service you received and that your experience did not meet your expectations.
We take comments such as yours seriously and would like to better understand what went wrong. An agent will be in contact with you to discuss your experience in more detail and gather further information about the issues you encountered so that we can investigate your concerns fully.
We appreciate you bringing this to our attention and value all customer feedback, as it helps us identify areas where we can improve our service. We hope to have the opportunity to address your concerns and assist further.
Kind regards,
Molly
Grove & Dean
Antwort von Grove & Dean
Hi,
Thank you for taking to the time to leave us a positive review. We are delighted you found it easy to renew!
Kind Regards,
Emma
Grove & Dean
Beware of no change cancellation!
Beware, cancellation means paying our the full policy + £50 fee.. You can't even roll it over to another vehicle. Hidden in the fine print!
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von Grove & Dean
Hi,
Thank you for taking the time to leave your feedback. We are sorry to hear that you were unhappy with your experience with us.
We take customer concerns seriously and wanted to investigate the issues you raised. However, as we did not receive the policy details requested, we were unfortunately unable to locate your account and review the circumstances surrounding your experience.
If you would like us to look into this further, please complete the feedback form available on our website and provide your policy details. We will be happy to investigate your concerns and discuss the matter with you directly.
We apologise again for your dissatisfaction and appreciate you bringing your concerns to our attention.
Kind regards,
Molly
Grove & Dean
Antwort von Grove & Dean
Hi,
We're happy to hear that our phone number was helpful for you. We appreciate your positive feedback!
Kind Regards,
Chloe
Grove & Dean.
Very easy to arange and had no problems…
Very easy to arange and had no problems upto now thank you
15. August 2026
Antwort von Grove & Dean
Hi,
We are so pleased to hear that arranging everything was easy and that you've had no problems. Thank you for your kind words.
Kind Regards,
Chloe
Grove & Dean.
Straight forward very easy hassle free
27. Juli 2026
Antwort von Grove & Dean
Hi,
Thank you for your wonderful 5-star review! We are so pleased to hear that your experience with us was easy and straightforward, and completely hassle-free. We truly appreciate your positive feedback.
Kind Regards,
Chloe
Grove & Dean.
Very good insurance and customer…
Very good insurance and customer service. Chloe assisted with my issue on watsapp and was very helpful.
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Grove & Dean
Hi,
We are so pleased to hear you had such a positive experience with our insurance and customer service. It's wonderful to know that our team was helpful in resolving your issue. Thank you for sharing your kind words!
Kind Regards,
Chloe
Grove & Dean.
Excellent service.
18. Juli 2026
Antwort von Grove & Dean
Hi,
Thank you for taking the time to leave us a positive review; we appreciate your feedback.
Kind Regards,
Chloe
Grove & Dean.
Emily was great
Emily was great, the people before were useless but she was terrific explaining everything.
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Grove & Dean
Hi,
We're so glad to hear about your positive experience and that our team member provided such clear explanations. We appreciate your valuable feedback!
Kind Regards,
Chloe
Grove & Dean.
Antwort von Grove & Dean
Hi,
Thank you for taking the time to leave us a positive review; we appreciate your feedback.
Kind Regards,
Chloe
Grove & Dean.
Great communication and easy online…
Great communication and easy online service price is very competitive
15. August 2026
Antwort von Grove & Dean
Hi,
We're delighted to hear that you experienced great communication and found our online service easy to use. We're also glad you found our pricing very competitive. Thank you for your positive feedback!
Kind Regards,
Chloe
Grove & Dean.
Good price and easy to set up
11. August 2026
Antwort von Grove & Dean
Hi,
We're so pleased to hear that you found our pricing to be good and the setup process straightforward. Thank you for your positive feedback!
Kind Regards,
Chloe
Grove & Dean.
Easy to purchase insurance
Easy to purchase insurance, plenty of emails explaining cover and how to claim if necessary, so far so good 👍
14. August 2026
Antwort von Grove & Dean
Hi,
We're so pleased to hear you found the process of purchasing insurance easy and that our emails have been helpful in explaining your cover and how to claim. Thank you for your positive feedback!
Kind Regards,
Chloe
Grove & Dean.
Very good quote
Very good quote. Easy to navigate site and access all documents via app
10. August 2026
Antwort von Grove & Dean
Hi,
We're delighted to hear that you found our quote very good and that our site and app were easy to navigate for accessing your documents. Thank you for your positive feedback!
Kind Regards,
Chloe
Grove & Dean.
Antwort von Grove & Dean
Hi,
We're delighted to hear that you found the information straightforward and easy to understand. Your positive feedback is greatly appreciated!
Kind Regards,
Chloe
Grove & Dean.
Very straightforward easy to contact…
Very straightforward easy to contact this is my second year all good staff helpful
19. August 2026
Antwort von Grove & Dean
Hi,
We're so pleased to hear that you've found our service straightforward and our staff helpful for the second year in a row. Thank you for your continued support!
Kind Regards,
Chloe
Grove & Dean.
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