I will not be Ordering more frames. The recent frames were delivered in plexiglass when I had ordered glass. I didn’t make the mistake but ended up paying for the return of the incorrect frames at m... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I ordered a glass frame, they sent me a frame with a plastic sheet instead of glass one! I emailed customer service day of delivery for a return/refund. No one got back to me. I actually like... Mehr ansehen
the collection of prints came as expected (the paper thickness, well packaged, etc). While the colors represent how they were shown online, in person when looking at them in person - the prints feel v... Mehr ansehen
The product was just as described-high quality and fantastic looking! It fit perfectly into the frame my grandson picked ( I would’ve purchased framed otherwise). He loves video games and this fit int... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Shop our large selections of fine art prints in different sizes and themes. We constantly update our collection to keep up with the latest trends in art design and upgrade our printing process to produce only the best for our customers. All Haus and Hues prints are proudly designed & made in the USA since 2016.
Kontaktinformationen
Miami, Vereinigte Staaten
- info@hausandhues.com
- www.hausandhues.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
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Frame clip came off the backing with…
Frame clip came off the backing with 1/4 rotation.
Very cheap!
Great follow-up and customer service!
You stated you only sold prints with a frame
I emailed you to ask about a poster, to be sent to the uk and that i'd pre pay for delivery.
You replied to me stating prints only came with a frame.
So I re-ordered the same print and had it sent to someone I know in the uk. And guess what, the print was sent no problem. I didnt have to buy a frame !!!
great experience!
Great products and super fast shipping!
Customer service was fantastic in…
Customer service was fantastic in helping with my order.
Exceeded expectations!
I had a great experience with Haus and Hues. Products arrived just as expected and everything looks great. Would definitely order from them again.
Great prints
The prints we order for our store are great quality and arrive quickly.
Excellent Product, Lackluster Customer Service
First off, the product (3 posters making up one scene) are beautiful and of very high quality. They are just perfect. My disappointment is with being able to contact the organization. There is no telephone number to talk to a person about your order or to ask questions about the products. You have to either chat online or email. Well, okay, I guess. However, several national shopping websites offer Haus and Hues products, so I thought I’d be able to contact them. I went into the chat from their website and you enter your name, email address and question. No one ever came onto the chat window (30 minutes) or followed up to my email. Also, I sent an email the same day and no one ever answered the email either. Also, there is no option on their (Haus and Hues) or any of the national shopping websites offering their products to expedite shipping. That too seemed unusual for such a widely renowned company with excellent products. So overall, they have outstanding, high quality, unique products and lackluster customer service.
Frames
This is an Amazing Company with Amazing products!! You won’t be disappointed with anything you order!! Very Professional!!
Return problems
Ordered a frame. The frame was fine but the plexiglass was smudged and smeared. First they asked for a picture, but the plexiglass flaws do not show up in a picture. So I asked to return it. They said I would have to pay for return shipping, although their website says return in 30 days and you are not charged for return shipping. Now they are back to take a picture. Obviously, they are not going to take it back and I am out $60.00 Get your frames elsewhere. Also, in their first e-mail response to me, they referred to me as IMADOPE. I guess they were right.
We never received the package
We never received the package. Thought we might receive an email saying it was delivered and we didn’t and now it’s nowhere to be found.
No response to customer service email
Great frames and great packaging!
Visually appealing and perfectly neutral
Very nice, visually appealing, neutral oak wood frames! These 8”x8” frames are exactly what I was looking for. They frame my artwork beautifully.
Beautiful and simple frames at a great…
Beautiful and simple frames at a great price point. Would highly recommend!
Despite of order complications
Despite of order complications, I ordered wrong sizes, and my order was canceled, but I'm pleasured with their service in total. Thank you.
Got the order quickly and the frames…
Got the order quickly and the frames look great.
not as expected-shipment mainly
Great prints, shipping delayed/messed up
I placed my order and it said that it had shipped the next day. I was pleased with this, until I tracked the shipment the week after and realized only the pre-shipment label had been created. I had to reach out to customer support to help me figure out where my order was. They quickly resolved the issue and expedited it. I received my order 1 day afterwards, but it took over a week to get the shipment update.
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