Very polite, texted before hand with approximate times for the visit. Arrived within the timeframe given. Visit was over very quickly, explained what would likely happen next. Satisfactory experien... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Initial contact was via email on 10/07/26. it gave option of connecting to their virtual assistant through which I selected an appointment date. I chose the first one on Wednesday 15th morning. Ma... Mehr ansehen
Cowboys and scammers. NOT AT ALL "independent". This company are just actors for the insurers, driving down the value of cars to ensure that scummy insurance companies always win and don't pay out... Mehr ansehen
I waited for the engineer 2 weeks, to come and check mechanical issue on my car, when he came he took pictures of body damage to the car and didn’t even look at the mechanical fault. Speaking to the i... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Sidney H Hooper & Co Ltd - The UK's leading claims and technical support services provider. Call today 0151 289 9988.
Kontaktinformationen
South Boundary Road, L33 7SF, Liverpool, Vereinigtes Königreich
- 0151 289 9988
- enquires@hoopers.org.uk
- www.hoopers.org.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 6 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
In short...based in Liverpool so it's…
In short...based in Liverpool so it's self explanatory
Lovely man arrived first thing that…
Lovely man arrived first thing that morning. Very knowledgeable and helped me understand the process. Well done 👏 very impressed.
I only have negative things to say
I only have negative things to say, and the man you sent just made up some stuff so as to charge me more, and refused to understand the circumstances and what had actually happened in favour of trying to save the insurance company some money, he was also being argumentive so I had to end the call with him.
Do not trust these scammer assessors.
I had the pleasure of meeting with Jody…
I had the pleasure of meeting with Jody Sharman who dealt very professionally with my insurance claim for my Citroen car very helpful Thankyou very much
Gentleman very friendly
Gentleman very friendly and did not take very long...
Rear end collision
Very pleased so far .not sure whether my car will be repaired or not ,he was sure it would be repaired. My only concern is we live in a very rural area and he suggested that I take my car to a repairers of my choice .but my car is not drivable due to a rear broken light and a rear bumper that's flapping like a bird wing 🙃 see what transpires but so far a good service
Cowboys and scammers. NOT AT ALL "independent".
Cowboys and scammers. NOT AT ALL "independent".
This company are just actors for the insurers, driving down the value of cars to ensure that scummy insurance companies always win and don't pay out their fair share. What's worse is that the "engineer" who came to check mine was so underhand and snide, pretending to be impartial and asking questions, thinly veiled attempts to undermine my (non-fault) claim after their clients lorry inexplicably smashed into my car for no reason. He also fed me a load of jargon rubbish trying to convince me that my car was worthless now and I'd have to accept £300. Lol. Absolutely disgraceful. Shame on you for being puppets for these big insurance firms. I'd hate to do your job - no morals or justice, just conning people for a big corporate. Well done!
Excellent Service & Professional Inspection
I had my vehicle inspected by Sidney H Hooper & Co after a rear-end incident, and I’m genuinely impressed with the service. The engineer who attended was very supportive, professional, and took the time to inspect the car thoroughly — even checking areas beyond the basic requirement.
The whole process felt smooth and well-handled, and the engineer’s polite behaviour and clear communication made a stressful situation much easier. I truly appreciate the effort and professionalism shown throughout.
Highly recommended — thank you for the great service!
Very professional and courteous visit…
Very professional and courteous visit from the assessor.
2 month of stupidity
The specialist came twice to check my car. What he said was the car is fine and will be fully repaired and paid for. And they end up saying my car was written off after 2 and half month of back and forth. They are useless. And I never recommend them. The specialist took 2 weeks or more just to send the report to hooper. So disappointing!

Antwort von Sidney Hooper & Co
Very good assessment.
It only took one phone call to arrange an appointment for the independent assessor to attend and there was a wait of a week. I was given an afternoon slot between 12 and 4. I was sent confirmation of the appointment.
On the day, I hadn't heard anything and called to make sure they were coming. The assessor, Steve, called me half an hour before he arrived.
I have to say that he was very knowledgeable and efficient. He was able to reassure me that, although the car was uneconomical to repair, it wasn't a Cat S.
I would recommend Hoopers very highly.
I was going to give 4 stars
I was going to give 4 stars, as a time slot between 8am -4pm is pretty hard to work with when you are doing driving lessons.However after explaining my situation Nigel the engineerAssesor gave me an hours notice by phone and Turned up nice and early so i was able to still go about my work after that .He was very professional,polite ,informative and helpful.Hence the 5 stars!
Simple inspection as my bike was a…
Simple inspection as my bike was a written off already by an engineer but the inspector turned up on time and was very pleasant in not so nice time in my life
Avoid these useless assessors
The assessor that came must have been blind or just plain stupid, is blind with not seeing the damage on my car, lots of damage and the assessor only seen a scuff on the bumper and the broken grill, I'm also not sure how they assessed my car without putting it on a lift,
They must be getting paid extra off esure to say theres no damage when there clearly is
Absolutely fantastic service
Absolutely fantastic service, thorough inspection of vehicle no hassle at all,wud highly recommend,thanks,
Very happy with service thanks
Very good service thanks
Timely professional
Timely arrival of engineer. Rapid assessment.
Hi, I was very easy to book appointment
Hi, was very easy to book on what’s app
Very slow service
Took Hoopers 3months to finally authorise repairs to motor home following mice damage. Repairer had difficulty getting same person to respond and insurance company appeared to have same difficulty. Appeared Hoopers wanted payment for 2nd visit and finally settled for video and phone call. Could and shoujj on d have been authorised much sooner, resulting in us having no motor home for a long time.
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