Very polite, texted before hand with approximate times for the visit. Arrived within the timeframe given. Visit was over very quickly, explained what would likely happen next. Satisfactory experien... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Initial contact was via email on 10/07/26. it gave option of connecting to their virtual assistant through which I selected an appointment date. I chose the first one on Wednesday 15th morning. Ma... Mehr ansehen
Cowboys and scammers. NOT AT ALL "independent". This company are just actors for the insurers, driving down the value of cars to ensure that scummy insurance companies always win and don't pay out... Mehr ansehen
I waited for the engineer 2 weeks, to come and check mechanical issue on my car, when he came he took pictures of body damage to the car and didn’t even look at the mechanical fault. Speaking to the i... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Sidney H Hooper & Co Ltd - The UK's leading claims and technical support services provider. Call today 0151 289 9988.
Kontaktinformationen
South Boundary Road, L33 7SF, Liverpool, Vereinigtes Königreich
- 0151 289 9988
- enquires@hoopers.org.uk
- www.hoopers.org.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 6 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great service 5*
On time
On time, polite, thorough and informative.
Highly Professional
Mike was very professional and carried out his examination efficiently.
The inspector Wayne was great
The inspector Wayne was great, came on time, called me before to let me know when he will arrive, and knew what he was talking about when he looked at my car! Made me feel at ease (as a female driver). Thanks
Waste of time
Waste of time! Took 2 weeks to come out and inspect my vehicle, took a few pictures and without fully inspecting my vehicle wrote it off. My advice is get a second opinion definitely!
The Engineer was highly knowledgeable…
The Engineer was highly knowledgeable about vehicles and clearly understood what was needed to repair my car. He was curious and courteous , and delivered an excellent service. Well done.
I was called in advance to inform me of…
I was called in advance to inform me of the time he would be arriving and also after inspection of my vehicle,i found him to be very polite and professional a credit to his Company and profession.
Engineer understanding and helpful
My damaged car had not been completely repaired after an insurance claim so needed to be inspected to decide if the remaining damage was part of the claim. I was worried that the engineer might make this difficult and stressful.
When he came he was very understanding and reasonable made sure that the remaining repairs will be completed without any problems.
Fraudulent Company Cowboys
Fraudulent Company Cowboys
I waited for the engineer 2 weeks
I waited for the engineer 2 weeks, to come and check mechanical issue on my car, when he came he took pictures of body damage to the car and didn’t even look at the mechanical fault. Speaking to the insurance company that have sent him they confirmed that he didn’t carry out his work properly. Now I need to wait for his report then most likely another wait for new engineer to come. Not helpfully at all, although he was told what he needs to check. Also he was very rude and unprofessional
The person that attend my address on…
The person that attend my address on Wednesday from hooper was top quality. He knew his stuff and got it all sorted very quickly. Unfortunately i didn't grab his name but what a credit to the company
After many disputes with Hastings…
After many disputes with Hastings insurance regarding my vehicle inspection, Natasha from hooper came out and verified the inspection and believed my vehicle is still road worthy im so great for this as the vehicle she inspected meant so much to me as It was gifted to me by my uncle, I had also spent so much on maintenance, Natasha was very professional with a lovely smile she explained everything thoroughly and answered all my questions and how the process works, so a huge thank you for the excellent service!
Easy to book an appointment.
Easy to book an appointment.
Wasn't given a time slot for the assessors arrival, so difficult to play as n my day. Had to ring up and ask.
Assessor turned up was very polite and professional.
Straightforward, pleasant experience
I was concerned given some of the reviews weren’t that positive but it really was a pleasant experience from start to finish. I was treated with respect, everything was explained clearly and all of my questions were answered. I didn’t get the result I wanted financially (write off) but it was the right decision, especially since my insurance company were querying the facts I provided, which included a dealership report. The insurance company followed up with me 2 weeks later, following the engineer’s advice. Only thing I would advise is just some confirmation by text that the appointment was confirmed because I wasn’t really sure they’d actually show up until I got the phone call.
Good guy
Good guy, very helpful and understanding, could not have done better.
I waited 2 weeks for them to come as…
I waited 2 weeks for them to come as there were no earlier dates available. They were supposed to arrive between 8am and 4pm, but I didn’t receive a single call or update – they just never showed up. Complete time wasters! I even skipped work just to wait for them!!!!!
Insurance contacted then to inspect my…
Insurance contacted then to inspect my car and points that I reaise my concern, report from hoopes was that non of my concerns are real, after taking my car to main dealer and have a check up fount even more issues with the car, things that was fount on visual check.
Waste of time, definitely they are on garage side and insurance.
Friendly person was helpful knew his…
Friendly person was helpful knew his job. Thank you.
Five star from start to finish
quick and easy
bike accident assessment, 3rd party no fault claim, no issues and 3rd party insurance paid out 3 weeks later.
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