iMobie Inc. Bewertungen 

Antwort von iMobie Inc.

4. März 2026

Dear Gerhard Pfab,

Thank you so much for your wonderful review!

We’re truly happy to hear that you’ve been looking for a program like this for a long time and that it’s working perfectly for you. It’s also great to know that you’re satisfied with our service—your kind words mean a lot to our entire team.

If you ever have any questions or need assistance in the future, please feel free to reach out. We’re always here to help.

Warm regards,
Your iMobie Team

Antwort von iMobie Inc.

9. Feb. 2026

Dear Bernhard,

Thank you very much for your kind words and for trusting DroidKit.

We’re truly happy to hear that our software was able to help you unlock your Samsung tablet after other solutions did not work. Providing a reliable and effective solution in difficult situations like this is exactly what we aim for.

If you ever have any questions or need further assistance, please feel free to reach out. We’re always here to help.

Kind regards,
Your iMobie Team

Antwort von iMobie Inc.

19. Jan. 2026

Dear Thomas,

Thank you very much for your feedback! We’re delighted to hear that you were able to unlock your iPhone 16 and iPad successfully, and that you found our software easy to use.

Your clear recommendation means a lot to us, and we’re glad to know that our product helped you solve your issue efficiently.

We truly appreciate you taking the time to share your experience and hope you continue enjoying a smooth and hassle-free experience with your devices!

Kind regards,
Your iMobie Team

Antwort von iMobie Inc.

7. Jan. 2026

Dear Inspektor,

Thank you for sharing your experience with us. We’re very sorry to hear about the inconvenience you encountered.

If you successfully canceled the subscription previously, there should be no further charges. We kindly suggest checking again whether the cancellation was completed successfully, as this is the most common reason for unexpected charges.

Regarding the unwanted advertisements you mentioned after attempting the purchase, could you please let us know which iMobie product you were using? If possible, we recommend uninstalling the software, then reinstalling it and trying again to see if the issue is resolved.

If the problem persists, please feel free to send relevant screenshots and details to our customer support team at cs@imobie.com. Our team will be more than happy to investigate and assist you as quickly as possible.

As for the subscription charge, if you do not wish to keep the order, we will certainly help process a refund in accordance with our refund policy.

We sincerely apologize for the inconvenience and appreciate your patience. We’re committed to resolving this for you.

Kind regards,
Your iMobie Team

Antwort von iMobie Inc.

17. Nov. 2025

Dear Gunnar,

Thank you for your feedback!

We’re thrilled to hear that our program makes managing your iPhone simple and fast. Your satisfaction is our top priority, and it’s wonderful to know that our software is helping you achieve that.

We truly appreciate your support and look forward to continuing to provide you with a great experience.

Warm regards,
Your iMobie Team

Antwort von iMobie Inc.

10. Nov. 2025

Dear Kunde,

Thank you for your honest feedback, and we’re sorry to hear that it didn’t work for you.

There are several possible reasons why the FRP bypass might fail, such as:

System errors on the device (e.g., unstable firmware)

The device not entering Factory/Recovery mode correctly

Incorrect Android OS version selected in the program

Low battery or the device restarting repeatedly

USB connection or MTP not set up properly

Please check these points, restart the program, and try again. You can also follow our step-by-step guide here:
https://www.imobie.com/guide/droidkit/bypass-frp-lock.htm

If the problem persists, please send your logs and a short operation/video showing the steps you took to our support team at cs@imobie.com. To help us assist you faster, please also include:

Device model and manufacturer (e.g., Samsung A54 G5 / Huawei XXX)

Exact Android version (e.g., Android 13)

A brief description of the error / what exactly happens

We will review your case promptly and provide a solution. Thank you for your patience, and we’re sorry for the inconvenience caused.

Thank you for your patience, and we hope to assist you soon.

Best regards,
The iMobie Team

Antwort von iMobie Inc.

10. Nov. 2025

Dear Customer,

Thank you so much for your positive feedback!

We’re glad to know everything worked perfectly for you.

Have a great day!

Warm regards,
Your iMobie Team

Antwort von iMobie Inc.

27. Okt. 2025

Dear Schneider,

We’re truly sorry to hear that our product didn’t bring the expected result and that you’re not satisfied with your experience. We completely understand your concern and would like to help.

Please contact us at cs@imobie.com with your order details so that we can check the issue for you. If the problem cannot be resolved, we’ll be happy to process a refund according to our refund policy.

Warm regards,
The iMobie Team

Antwort von iMobie Inc.

22. Okt. 2025

Dear Simon Klink,

Thank you for taking the time to share your feedback. I’m truly sorry to hear about your experience with PhoneTrans.

We sincerely apologize that the transfer didn’t work as expected. There are several reasons that can cause transfer failures—for example, insufficient space on your computer, a loose USB connection, or other system-related issues. Could you please check these first?

We’d be happy to investigate this further and help you resolve the issue. Could you kindly contact us directly at support@imobie.com
and include:

A log file from PhoneTrans

The type of data you were trying to transfer

Once we receive this information, we’ll make sure you get proper assistance as quickly as possible.

Thank you again for your honest feedback — it truly helps us improve our product.

Best regards,
iMobie Support Team

Antwort von iMobie Inc.

10. Okt. 2025

Dear Customer,

Thank you for your feedback, and we are truly sorry for the inconvenience caused. To better understand the issue, could you please let us know which product and feature you used? This will help us investigate and provide you with the most accurate assistance.

Our products are designed to offer advanced recovery and repair functions beyond what free tools can provide, including deeper scanning and more flexible options. Results can depend on factors such as device condition and data availability.

Please contact our customer support team at cs@imobie.com with your order details so we can review your case. If the product did not meet your expectations, we will follow our refund policy to process your request.

Best regards,
iMobie Support Team

Antwort von iMobie Inc.

10. Okt. 2025

Dear Customer,

Thank you so much for your kind feedback!

We’re delighted to hear that our product was able to solve your problems effectively. Your satisfaction is our greatest motivation to keep improving.

Best regards,
iMobie Support Team

Antwort von iMobie Inc.

30. Sept. 2025

Dear Honyara,

Thank you for your kind feedback!

We’re delighted to hear that our program was able to help you unlock your tablet after you forgot the unlock pattern. Your satisfaction means a great deal to us, and we truly appreciate your support.

Best regards,
The iMobie Team

Antwort von iMobie Inc.

28. Sept. 2025

Dear Peter,

Thank you very much for sharing your experience with us. We’re delighted to hear that you found our solution straightforward and effective. At iMobie, we strive to design tools that make complex problems easier to solve, and it’s truly rewarding to know that our efforts have met your expectations.

Your positive feedback not only encourages our team but also helps other users understand the value of our products. Please don’t hesitate to reach out if you have any further questions or need additional assistance—we’re always here to help.

Thank you again for choosing iMobie. We look forward to continuing to serve you.

Best regards,
The iMobie Team

Antwort von iMobie Inc.

25. Sept. 2025

Dear Peter,

Thank you so much for your kind words and recommendation! We’re delighted to hear that you’re enjoying the app and find it even better than its predecessor. Your support means a lot to us, and it truly motivates our team to keep improving and delivering the best experience possible.

If you ever have any suggestions or questions, please don’t hesitate to reach out — we’d love to hear from you.

Best regards,
Your iMobie Team

Antwort von iMobie Inc.

18. Sept. 2025

Dear Jörg,

Thank you very much for your feedback! We’re glad to hear that AnyTrans helped you successfully migrate from Android to iOS, and that you are satisfied with our service. Your support means a lot to us!

Best regards,
iMobie Support Team

Antwort von iMobie Inc.

16. Sept. 2025

Dear Kunde,

Thank you so much for your wonderful feedback! We’re thrilled to hear that the process went smoothly and that your mother’s phone is now working perfectly. It’s always our goal to make things as easy and efficient as possible for our users, and your kind words truly mean a lot to us.

We’re glad we could help save the device, and we’re always here if you need any further assistance in the future.

Best regards,
The iMobie Team

Antwort von iMobie Inc.

16. Sept. 2025

Dear Marf,

We’re truly sorry to hear about your experience and the disappointment with the data recovery feature. We understand how important your data is and regret that our software was not able to meet your expectations.

Thank you for your valuable feedback about the interface and the data loss notice—we take this seriously and will share it with our product team to make improvements.

Please contact us directly at cs@imobie.com with your order details, and we’ll be glad to assist you further, including checking your eligibility for a refund.

Best regards,
The iMobie Team

Antwort von iMobie Inc.

12. Sept. 2025

Dear Anke Hollerbuhl,

Thank you for sharing your experience with us.

Indeed, it depends on which unlocking method you choose. For most Android devices, including Samsung, Huawei, Xiaomi, and others running Android 5 or later, DroidKit provides the Unlock and Erase Data mode, which removes the lock screen but will erase all data on the device.

For certain earlier Samsung models running Android 5 and above, DroidKit also offers Unlock Without Data Loss, which removes the lock screen without deleting any data. Supported devices include:

Galaxy Note 3 Series, Note 4 Series (including Edge), Note 8.0 Series, Note II Series

Galaxy S3 Series, S4 Series (including Active GT-I9295 and Mini GT-I9190/95), S5 Series, S6 Series

Galaxy Tab Series

We understand that for locked devices, backing up data beforehand is not possible. Please be assured that our technical team is continuously working to support more device models for unlocking without deleting data in the future.

Thank you again for your feedback and recommendation — it is very helpful for other users!

Best regards,
iMobie Support

Antwort von iMobie Inc.

11. Sept. 2025

Dear Customer,

We are very sorry to hear about the difficulties you experienced with our product and the inconvenience it caused. To help us fully understand the problem and assist you effectively, could you please provide us with more detailed information? For example:

What specific issue or error occurred.

Any steps you took that led to the issue.

Screenshots or photos of the error messages or the device screen.

Log files, if available (you can generate them via the software’s “Feedback” or “Send Log” option).

Please send all this information to our support team at cs@imobie.com. Providing these details will allow our developers and support specialists to analyze the situation more accurately and offer a solution tailored to your case.

We will do our utmost to help you resolve the issue. However, if we are unable to provide a successful solution, we will of course issue a refund according to our official refund policy. Your satisfaction is very important to us, and we sincerely appreciate your patience and understanding while we work to make this right.

Best regards,
The iMobie Team

Antwort von iMobie Inc.

11. Sept. 2025

Dear Uwe Albertsen,

Thank you so much for your feedback! We’re delighted to hear that the program is helping you enjoy your iPhone even more. It’s always our goal to make your experience smooth and efficient, and we’re happy to know it’s working well for you.

Your support means a lot to us, and we’ll continue working hard to bring you even better tools and services.

Best regards,
The iMobie Team