Brilliant spirit level I had some issues with the delivery which was not caused bei ITS. Contacted ITS customer services and the support was top, very friendly and quick response. One of the... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
So I realised ITS were doing an offer for a Makita battery for a fiver when you spent enough on other Makita products… but Screwfix were cheaper with the product I wanted. ITS price matched no proble... Mehr ansehen
Unternehmen hat geantwortet
Emma, the Customer Relations Advisor at ITS was really personable and wanted the best for me and my company in ordering an item they were low in stock of. Emma is friendly, professional and a contact... Mehr ansehen
Unternehmen hat geantwortet
Great every time, been using its now since ffx went bust, wish id used them back then, good prices, choice is fantastic, the ordering sometimes gets messed up with either 2 day dx or the most pop dpd... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Werkzeuggeschäft
- Baumaschinenhandel
- Heimwerkerfachhandel
- Hobbygeschäft
- Werkzeugmacher
- Holzbearbeitungsbedarf
Vom Unternehmen geschrieben
Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
ITS - All the tools you need
Vom Unternehmen geschrieben
- 🔧 Trusted by the Trade Since 1979
- With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
- ⚡ Fast, Reliable Delivery – When You Need It Most
- We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
- ⭐ Rated Excellent by Thousands of Happy Customers
- At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.
Price Promise
We won't be beaten on price, by Screwfix or Toolstation!
Find out more information below: https://its.co.uk/price-promise
Kontaktinformationen
D C One Edinburgh Way, CM20 2BN, Harlow, Vereinigtes Königreich
- 02085325000
- sales@its.co.uk
- www.its.co.uk
4,8
Hervorragend
58 369 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Delivered very quickly day after…Makita
Delivered very quickly day after ordering very pleased with purchase😊
11. Juli 2026
Antwort von ITS
Hi Mr Davies,
Thank you so much for your lovely feedback and for sharing your order reference. We're delighted to hear your Makita order arrived so quickly and that you're pleased with your purchase.
If you need anything else, just let us know. 🙂
Sophie
Antwort von ITS
Good Morning James,
Thank you for the 5⭐️ review. I am glad to hear that you had a good customer experience and delivery as well as enjoying our prices 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
Stress free experience
Good prices,
Excellent deals and payment options.
Also a very quick delivery service. Recieved items in less than 48 hours of order placement
11. Juli 2026
Antwort von ITS
Hi Jareth,
Thanks so much for your fantastic feedback! We're really pleased to hear you were happy with the prices, deals, and speedy delivery.
If you need anything else, just let us know. 🙂
Sophie
Antwort von ITS
Hi David,
Thanks so much for your kind words and positive feedback about your experience with us.
We're really pleased to hear you found the service helpful. If you need anything else in the future, just let us know.
Lauren
Great Customer Service
Great customer service from Fraeser and next day deliver.
It's great to see a firm that has not abandoned customer service. It has people to talk to people (customers) in a clear, friendly manner. Contact with ITS was so easy.
10. Juli 2026
Antwort von ITS
Hi Neil,
Thank you so much for your 5⭐️ review and for taking the time to share your experience. It's great to hear that Fraeser and the team made things easy for you and that your order arrived next day.
We really appreciate your feedback and your recommendation. If there's anything else you need, just let us know.
Lauren
Antwort von ITS
Hi,
Thank you so much for your fantastic feedback and for taking the time to share your experience with us.
We're really pleased to hear you were happy with our service. If you have any questions about your order or need anything else, just let us know.
Lauren
Antwort von ITS
Good Afternoon,
Thank you for the 5⭐️ review. I am glad to hear that you had a great service with us and have on several occasions 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
Antwort von ITS
Good Afternoon,
Thank you for the 5⭐️ review. I am glad to hear you had a very nice service with a super fest delivery 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
Antwort von ITS
Hi Kev,
Thank you so much for your 5⭐️ review. I'm really pleased to hear your order arrived a day early and that you're happy with our service.
If there's anything else you need, just let us know.
Sophie
Had an issue with the website
Had an issue with the website not letting me remove items. Contacted staff and had a super helpful staff member help me out on WhatsApp and organise next day shipping via the phone. Excellent customer service!
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von ITS
Hi Mr Crosby,
Thank you so much for your feedback. Sorry to hear you had an issue with using the website, but I'm glad to hear our team was able to help and that you were happy with the service you received.
If you need anything else, just let us know.
Antwort von ITS
Good Afternoon Brian,
Thank you for the 5⭐️ review. I am glad to hear you had good service and a speedy recovery 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
Very kind customer service
Very kind customer service, and helped me with my questions in great patience. This company is really impressive with such strong presence in power tools and garden equipment.
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von ITS
Hi Steven,
Thanks so much for your kind words. We're really pleased to hear you had a great experience with our team and found our range of tools and garden equipment impressive.
If you ever need anything else, just let us know.
Sophie
Great for the diy”er and the professionals
Excellent service, with quality products at a great price, speedy delivery and well packaged.
Will definitely be using again.
Many thanks
10. Juli 2026
Antwort von ITS
Good Morning Alex,
Thank you for the 5⭐️ review. I am glad to hear that you had an excellent experience with us and that your package was well-packed and delivered quickly 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
Antwort von ITS
Hi Mr Jones,
Thank you so much for your great feedback and 5-star rating!
We're really pleased to hear you were happy with the quick delivery and competitive price.
If you need anything else, just let us know.
Great speedy delivery and easy to use…
Great speedy delivery and easy to use website - will use again.
10. Juli 2026
Antwort von ITS
Good Morning Brian,
Thank you for the 5⭐️ review. I am glad to hear that you had a quick delivery and that you found our website easy to navigate! We look forward to seeing your future orders 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
Antwort von ITS
Thank you Harjit for the 5⭐️ review,
Pleased you were happy with the service received and with our competitive prices.
We look forward to seeing you shopping with us again soon - Sophie
3 delivery times were missed before I…
3 delivery times were missed before I actually got tool ( power Wrench), bloody frustrating, had to use alternative tool.
10. Juli 2026
Antwort von ITS
Good Afternoon,
Thank you so much for your feedback, I am so sorry to hear about this situation but I am glad that this got resolved!
If you need anything at all from us please do contact us.
Jaden
Great delivery and brilliant aftercare…
Great delivery and brilliant aftercare especially from Richard, will be a returning customer
10. Juli 2026
Antwort von ITS
Good Morning Paul,
Thank you for the 5⭐️ review. I am glad to hear that you had a great delivery time and that Richard was able to help you with all your aftercare needs 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
All round great can’t complain from…
All round great can’t complain from ordering delivery or smooth and for once a delivery company didn’t leave my package would recommend ITS great deals too
1. Juli 2026
Antwort von ITS
Thank you Jack for the 5⭐️ review,
So pleased to hear you were happy with the service received and also that the delivery arrived in good time for you.
We look forward to seeing you shopping with us again soon - Sophie
It was very easy.
It was very easy to get the items I wanted.
Everything was easily accessible and the offers were very good.
I bought quite a few items from ITS
and the delivery is Quick!!!
10. Juli 2026
Antwort von ITS
Good Morning Edward,
Thank you for the 5⭐️ review. I am glad to hear that you found our website easy to navigate and that you had a quick delivery 🙂
Please let us know if there is anything else that we can help with.
Have a lovely day
Thanks
Mikayla
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.