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kate & tom's Bewertungen 

1 026
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TrustScore 5 von 5

4,9

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

K&T provided a first rate service and we thoroughly enjoyed our stay at Marsden Manor. They responded quickly and positively to a power outage and a problem with the AGA which we appreciated. Thank y... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The communication was clear and concise from the point of first contact right up until post stay. The apartments were exactly as described and perfect for our hen party. We all really enjoyed it and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Kept us up to date about our stay on a regular basis, giving us all of the information that we needed to make our stay so stress free and enjoyable!! Swiftly answered any queries that we had before ou... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

From start to finish this was the best experience I have ever encountered. Great house, brilliant communications, perfect location. Ever need catered for. The company deserves the 5 star review jus... Mehr ansehen

Unternehmen hat geantwortet

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kate & tom’s Reviews: Discover Why Guests Return Again and Again

At kate & tom’s, we’re more than a holiday company - we’re a family with one heartfelt wish: to help you create unforgettable memories, whether you’re celebrating, relaxing, or exploring.

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Since 2006, we’ve been welcoming guests to some of the UK’s most beautiful and luxurious holiday cottages. Our passion is finding holiday homes that wrap you in comfort and joy, creating retreats where you can truly unwind and reconnect with the people who matter most.

Our guests often share in their kate & tom’s reviews how much they love the little (and big) touches that make our properties extraordinary: grand swimming pools, billiard tables, marble breakfast bars, and soothing hot tubs. Whether you’re seeking ocean views, private woodland retreats, or unique countryside escapes, our portfolio offers something truly special.

From intimate gatherings of six to grand celebrations with over forty guests, kate & tom’s caters to all group sizes. And because we know your four-legged friends are family too, we’ve made sure there are plenty of luxury dog-friendly cottages to choose from - so everyone gets to join the adventure.

At kate & tom’s, every stay is designed to feel special. Every home is chosen with care. And every memory created is one we're proud to share with you. Come see why our guests rave about kate & tom’s - book your extraordinary getaway today.

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kate & tom's

Friendly luxury. Amazing adventures. Excellent service.

4,9

Hervorragend

TrustScore 5 von 5

1026 Bewertungen

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4,9

Alle Bewertungen

(1 026)

361 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Fantastic house and experience

The house had all the facilities to satisfy everyone’s needs internally and our party went from an 8year old to 80 ! Externally it was so close to Canterbury and the coast to satisfy everyone’s interest. The booking system with Kate and Toms was straight forward and easy. They also went beyond , so that when we found one of the showers not working ,a phone call to them and the next day it was fixed.we also booked for a celebration dinner which was excellent food and service . An excellent week and would thoroughly recommend K and T.

24. Juli 2026
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Antwort von kate & tom's

Hello Alan,

Thank you so much for your wonderful review! We’re delighted that Hedone House was able to cater for everyone in your group, from 8 to 80, and that you enjoyed the house, its location, and the celebration dinner. It was a pleasure hosting you, and we really appreciate your recommendation. We hope to welcome you back again in the future!

Best Wishes
The kate and toms team

Bewertet mit 5 von 5 Sternen

A few days at Starhill Manor, near Ross-on Wye

Like many people I am inundated with requests for reviews with the result that I rarely respond. I decided to make an exception in this case due to the overall quality of the experience.

From the outset we found Kate and Tom's website very well presented, informative, and accurate. What stood out though was the teams' excellent communications and assistance in guiding us through the whole process as well as answering the few queries that we had.

The house is located in beautiful countryside at the top of hills not far from Ross-on Wye. It is a little difficult to find first time, but no problem afterwards. It is the first time we had rented a property from Kate and Tom's, or indeed one of this size, and so were not sure what to expect. It certainly exceeded our expectations, and was extremely well presented and equipped. It was also more spacious than we had expected from the floor plans and photos.

Shelley and Damian (the house managers) had done a great job in organising the bedrooms and generally getting the house looking pristine. On our arrival they were extremely helpful in dealing with a food delivery that arrived early and helped in storing the mountain of food, as well as taking us on a tour and acquainting us with the house. They were also very helpful with the occasional query during our stay and after check-out when they found we had left three items behind. Thank you both.

The family had a great few days and will definitely use Kate and Tom's again. We would also certainly return to the house if we wish to re-visit this beautiful area of the country.

Thank you to all concerned for making this family reunion a wonderful experience.

31. Juli 2026
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Antwort von kate & tom's

Hello Nigel,

Thank you so much for taking the time to leave such a detailed and thoughtful review.

We're delighted to hear that you found our website informative and that our team helped make the booking process smooth and straightforward. It's also wonderful to know that Starhill Manor, one of our signature properties, exceeded your expectations and provided the perfect setting for your family reunion.

Thank you again for choosing Kate & Tom's. We're honoured to have been part of such a special family gathering, and we'd love to welcome you back to Star Hill Manor or another of our properties for another memorable stay in the future.

Best Wishes
The kate and toms team

Bewertet mit 5 von 5 Sternen

Star Hill Manor

Everyone at Kate and Toms were very helpful from stat to finish. I had never booked a holiday online before and they guided me through everything which was very helpful.
When we arrived at Star Hill Manor the housekeeper was there to welcome us.
We were there to celebrate my 70th birthday. The house was perfect for all the family from the eldest at 75 to the youngster at 19 months.
We had a wonderful family holiday and would love to do it all again next year

27. Juli 2026
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Antwort von kate & tom's

Hello Jane,

We're delighted to hear that our team was able to guide you through your very first online holiday booking and make the whole process easy and enjoyable.

It sounds like Star Hill Manor which is one of our signature properties was the perfect setting for such a special occasion. We're honoured that you chose to celebrate your 70th birthday with us! We'd absolutely love to welcome you and your family back next year for another unforgettable stay. Thank you again for choosing Kate & Toms!

Best Wishes
The kate and toms team

Bewertet mit 5 von 5 Sternen

Wonderful property

Wonderful location aided by wonderful weather. Amazing property with lovely rooms. Beautifully decorated and amazing gardens. We loved it. Lots to see and do locally. A couple of minor issues which we reported to the Castle staff who took action to resolve them.

26. Juni 2026
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Antwort von kate & tom's

Hello Sylvie,

We’re so pleased to hear that you enjoyed your stay at Castle on the Coast and made the most of the beautiful surroundings.

It’s wonderful to know that you loved the property, from the elegant rooms and stunning gardens to the many local attractions nearby. We’re also glad that the team were able to respond quickly and resolve the small issues you mentioned during your stay.

Thank you for choosing Kate & Tom’s. We’d love to welcome you back for another special stay soon.

Best Wishes
The kate and toms team

Bewertet mit 5 von 5 Sternen

Kate & Tom's the magnificent!

From start to finish my experience with Kate & Tom's was exceptional. The speed of dealing with any enquiry and was so impressive. Any anxieties or questions were dealt with always quickly and efficiently

31. Juli 2026
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Antwort von kate & tom's

Hello Ian,

We're delighted to hear that your experience with Kate & Tom’s was exceptional from start to finish.

It’s wonderful to know that our team was able to provide quick and helpful support throughout your journey with Hidden Orchard. We always want our guests to feel reassured and looked after, so your kind words mean a lot to us.

Thank you for choosing Kate & Tom’s, and we hope to welcome you back again soon!

Best Wishes
The kate and toms team

Bewertet mit 4 von 5 Sternen

Something for everyone!

Set in a beautiful location, just few minutes drive from the M1. The house is well proportioned with room for everyone to be together but also space for individuals to find a quiet corner! The facilities are excellent with something for everyone - from toddlers to grandparents!

31. Juli 2026
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Antwort von kate & tom's

Hello John,

We're delighted to hear that you enjoyed your stay at Foxholme and that the house provided the perfect balance of shared spaces and quiet corners for everyone to enjoy. It's also wonderful to know that the facilities suited guests of all ages, from toddlers to grandparents. We’re also pleased you appreciated the beautiful location and convenient access.

Thank you for choosing Kate & Tom’s, and we hope to welcome you back for another memorable stay soon!

Best Wishes
The kate and toms team

Bewertet mit 5 von 5 Sternen

An Amazing Weekend

From the outset, my experience with Kate & Tom has been faultless. Because Pedington Manor is one of their Signature properties I was able to communicate solely with Sunny, and she was a great help to me throughout, genuinely wanting to ensure we had the best possible time.
The long weekend we booked was to celebrate various family events, but especially my husband’s 80th birthday and for that I decided to book a Kate &Tom recommendation and use a chef from Yhangry.

We had the most wonderful weekend from start to finish. Naomi, the housekeeper, greeted us and told us all we needed to know. She has been excellent in corresponding with me over the last couple of weeks. 
Pedington Manor is superb - our family loved it and the addition of a toy room and games room was perfect. Also that they were a little separate from the main house. We all also liked having the horses close by - especially the children.

The kitchen and utility room are so well equipped and our daughter in law ( who is also in hospitality) was very impressed with the quality of the glassware. 
The dining room is awesome and came into its own on Saturday evening when it was decorated for Stan’s 80th and Chef Alastair ( ably assisted by Anna) cooked a wonderful meal for us all. I would have no hesitation in recommending them - they were friendly but professional and we all enjoyed their company. It was just a perfect evening. 

I can only say thank you so very much - Kate & Tom you did us proud.

25. Juli 2026
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Antwort von kate & tom's

Hello Margaret,

We're delighted that Pedington Manor was the perfect setting for such a special family celebration, especially Stan's 80th birthday.

It's fantastic to hear that Sunny and Naomi helped make your Signature house experience so smooth from booking through to your arrival. We're so pleased the whole family enjoyed the house, from the games and toy rooms to the well-equipped kitchen and beautiful surroundings. It's also lovely to hear that Chef Alastair and Anna helped make the birthday dinner such a memorable occasion.

Thank you for choosing Kate & Tom's for such an important milestone. We hope to welcome you and your family back again soon!

Best Wishes
The kate and toms team

Bewertet mit 5 von 5 Sternen

The Grotto of

Accommodation awesome
Caretaker team friendly and helpful
Fantastic holiday

31. Juli 2026
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Antwort von kate & tom's

Hello Keith,

We're delighted to hear you had a fantastic holiday and enjoyed your stay at The Grotto. It's especially great to know that you loved the accommodation and found the caretaker team to be friendly and helpful. We really appreciate your kind words and hope to welcome you back for another memorable stay in the future!

Best Wishes
The kate and toms team

Bewertet mit 5 von 5 Sternen

We had the best time away

We had the best time away. It’s the second time we have used the company for a bigger gathering of friends and family and we will certainly use them again. Always so helpful and give excellent customer service.

27. Juli 2026
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Antwort von kate & tom's

Hello Robbie,

We're delighted to hear you had such a fantastic time at The Curved House and that you've chosen to book with us again for another gathering of friends and family.

It means a great deal to know that our customer service has made such a positive impression. We truly appreciate your continued trust and look forward to helping you plan your next getaway!

Best Wishes
The kate and toms team

Bewertet mit 5 von 5 Sternen

Top quality accommodation

Top quality accommodation. Kate and Tom’s kept connected with me throughout my booking . I felt confident that they were there all the way . Very helpful and professional.

29. Juli 2026
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Antwort von kate & tom's

Hello Geoff,

Thank you so much for taking the time to leave such a lovely review!

We're delighted to hear you enjoyed your stay at The Shed and found the accommodation to be of such a high standard. It's especially wonderful to know that Kate and Tom's communication throughout your booking helped you feel supported and confident every step of the way. We truly appreciate your feedback and hope to welcome you back for another stay in the future!

Best Wishes
The kate and toms team

Bewertet mit 5 von 5 Sternen

Highly Recommend

It was a brilliant experience from start to finish, I can't highly recommend this company enough. The house itself was so well looked after, they communicated brilliantly, I had the best Hen Do weekend a girl called ask for!

17. Juli 2026
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Antwort von kate & tom's

Hello Melanie,

We're absolutely delighted to hear that you had such a brilliant experience from start to finish.

It means a lot to know that you found the house to be so well looked after and that our communication helped make everything run smoothly. We're especially thrilled that Severn Bank House was the perfect setting for your hen do and that you had such a memorable weekend!

Thank you for choosing to celebrate with us and for taking the time to share your experience. We wish you all the very best for the wedding and hope to welcome you back again in the future!

Best Wishes
The kate and toms team

Bewertet mit 5 von 5 Sternen

My booking was the second time that I…

My booking was the second time that I had used Kate and Tom’s. From making my first contact with them in to the occcupancy of the property I found everyone to be unfailingly helpful and courteous.
The property was as presented on the website .It was immaculate , well appointed and our 14 person 3 generation party made full use of the excellent facilities .
Special thanks to Sunny Morgan for her help

17. Juli 2026
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Antwort von kate & tom's

Hello Elizabeth,

Thank you so much for your wonderful review and, most importantly, for choosing to stay with us for a second time! It really means a lot to know that you enjoyed your experience and your stay at one of our signature houses, Wellacres.

We truly appreciate your kind words about our team, and Sunny. We’ll be sure to share your lovely feedback with her.

Thank you once again for your continued support and for placing your trust in us. It was an absolute pleasure to welcome you back, and we very much look forward to welcoming you, your family and friends back to Wellacres again in the future!

Best Wishes
The kate and toms team

Bewertet mit 5 von 5 Sternen

Simply Amazing!

A beautiful property, set in stunning surroundings. The perfect place to stay, catering for a wide range of needs and ages.
Kate and Tom made this experience happen, nothing was over complicated, excellent communication and high professional conduct.
Thank you so much, would definitely recommend and be using their services in the future.

27. Juli 2026
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Antwort von kate & tom's

Hello Alice,

We’re absolutely delighted to hear that you enjoyed your stay at Malvern View Manor and found the property and surroundings so special. It was a pleasure having you with us, and we’re particularly pleased that you found everything straightforward, well communicated and professionally handled. We’d be delighted to welcome you back to Malvern View Manor in the future!

Best Wishes
The kate and toms team

Bewertet mit 5 von 5 Sternen

An excellent stay!

The booking in Liverpool through Kate and Tom’s was excellent. Great communication throughout, easy self-check-in, and plenty of information about the local area ready for our stay. The accommodation was great, well-maintained, and comfortable. Getting our holding deposit back at the end of the stay was easy and hassle-free. Would definitely recommend and use again.

17. Juli 2026
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Antwort von kate & tom's

Hi Dan

Thank you for your wonderful review! We’re delighted to hear that your stay at Delphi Apartments was such a positive experience. It’s great to know that our communication, easy check-in process, and local recommendations helped make your visit enjoyable. We’re also pleased you found the apartment comfortable and well-maintained, and that the deposit return process was smooth and hassle-free. Thank you for your recommendation, and we look forward to welcoming you back again soon!

Best Wishes
The kate and tom's team

Bewertet mit 5 von 5 Sternen

The house was perfect

The house was perfect. I don’t really understand why it takes a full week to get the security deposit back. Especially as it is a large amount. But otherwise everything was amazing

24. Juli 2026
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Antwort von kate & tom's

Hi Kate

Thank you for your feedback. We’re delighted to hear that you found the house perfect and that you had an amazing stay at Foxholme.

Our cautionary deposit process is in line with the contracts we hold with our property owners, which allows the necessary checks to be completed following each stay. We appreciate your comments and will certainly pass this feedback on for consideration in future reviews.

We hope to welcome you back again soon.
Best Wishes
The kate and tom's team

Bewertet mit 5 von 5 Sternen

Family holiday experience

We have just returned from a multi generational family holiday at Laplands. Beautiful house, well equiped for youngsters. Any issues quickly resolved by the owners and I would not hesitate to recommend a stay there.

24. Juli 2026
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Antwort von kate & tom's

Hi Barbara

We're delighted to hear that Laplands was the perfect setting for your multi-generational family holiday and that everyone was well catered for. It's great to know any issues were resolved quickly, and we truly appreciate your recommendation. We hope to welcome you back again soon!

Best Wishes
The kate and tom's team

Bewertet mit 5 von 5 Sternen

Communications was first-rate

Communications was first-rate. The concierge service was excellent including special welcome gift for my wife's birthday.

24. Juli 2026
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Antwort von kate & tom's

Hi Graham

Thank you for your kind review! We're delighted to hear that our communication and concierge service made such a positive impression, and that the special birthday welcome gift helped make your wife's celebration even more memorable. Wellacres House, as part of our Signature Collection, is all about creating exceptional and personalised experiences, so it's wonderful to know we achieved that for your stay. We hope to welcome you both back again soon!

Best Wishes
The kate and tom's team

Bewertet mit 5 von 5 Sternen

This holiday home was the perfect staycation

This holiday home was the perfect staycation. The house and gardens were clean, tidy and very welcoming. ( Including a welcome pack with cookies,tea,bread,jam, etc)
Every care had been taken by Kate and Tom's staff to make sure everything was as it should be and was fresh and clean. From crisp clean sheets, towels and toiletries in the bathroom. Absolutely immaculate to every other area in the house. The gardener kept the huge garden area beautiful and the smell of roses in the air was really uplifting!
There were 15 family members on our stay and they were kept busy by playing pickle ball in the tennis courts, swimming in the warm pool and a dip in the hot tub. We loved the BBQ area with adjoining room indoors sitting area for eating the bbq. We decorated with pool party accessories and it was just perfect with background music playing from a mobile speaker. Great memories to made here. The ping pong table and pool table was always busy with friendly competitions. Some of the family would be reading books on the scattered sun loungers. It was wonderful to look around and see everyone enjoying themselves and having so much fun!
We would like to thank Kate and Tom for finding this beautiful property to put on their booking site and to make it possible for our family holiday, which will make it really memorable for years to come. It was so easy to book and to give good advice on everything that we would need to know.
We absolutely loved it!

10. Juli 2026
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Antwort von kate & tom's

Hi Catherine

Thank you for your wonderful review! We are delighted to hear that Foxholme provided the perfect setting for your family staycation and that everyone enjoyed the gardens, pool, hot tub, tennis court and all the facilities on offer. It's fantastic to know the warm welcome, attention to detail and exceptional standards helped create such special memories for your family. As one of our Signature Collection properties, Foxholme is designed to offer an unforgettable experience, and we're so pleased it exceeded your expectations. We look forward to welcoming you back for another memorable stay in the future!

Best Wishes
The kate and tom's team

Bewertet mit 5 von 5 Sternen

Fantastic stay at Malvern Manor

Fantastic stay at Malvern Manor. Beautiful house and grounds

10. Juli 2026
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Antwort von kate & tom's

Hi Laura

Thank you for your lovely review! We're delighted to hear you had a fantastic stay at Malvern Manor and enjoyed both the beautiful house and its stunning grounds. We hope you had a truly relaxing and memorable visit, and we look forward to welcoming you back again soon
Best Wishes
The kate and tom's team

Bewertet mit 5 von 5 Sternen

10/10 you must book!!

Wow what a great weekend we had, and a beautiful environment to enjoy ourselves in. The host was brilliant and communicated so well with us beforehand and throughout our stay when we had any problems. The house was impeccably clean and had everything we needed and more. I cannot fault our stay at all, the booking process was simple and again the communication through the company was as brilliant. Would 100% book through Kate and Toms again and would love to stay at Minton Hall again should the opportunity arise. Thank you for making our hens weekend so easy to plan.

10. Juli 2026
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Antwort von kate & tom's

Hello Tasmin

Thank you so much for your wonderful review! We're absolutely delighted to hear that you had such a fantastic hen weekend at Minton Hall.

It means a great deal to know that you found the booking process straightforward, the communication helpful throughout, and the house clean, well-equipped, and welcoming. It was a pleasure hosting your group, and we're so pleased we could help make the planning easy and stress-free. We'd be thrilled to welcome you back to Minton Hall or to any of our properties whenever you're looking for another getaway.

Best Wishes
The kate and toms team

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