K&T provided a first rate service and we thoroughly enjoyed our stay at Marsden Manor. They responded quickly and positively to a power outage and a problem with the AGA which we appreciated. Thank y... Mehr ansehen
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K&T provided a first rate service and we thoroughly enjoyed our stay at Marsden Manor. They responded quickly and positively to a power outage and a problem with the AGA which we appreciated. Thank y... Mehr ansehen
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The communication was clear and concise from the point of first contact right up until post stay. The apartments were exactly as described and perfect for our hen party. We all really enjoyed it and... Mehr ansehen
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Kept us up to date about our stay on a regular basis, giving us all of the information that we needed to make our stay so stress free and enjoyable!! Swiftly answered any queries that we had before ou... Mehr ansehen
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From start to finish this was the best experience I have ever encountered. Great house, brilliant communications, perfect location. Ever need catered for. The company deserves the 5 star review jus... Mehr ansehen
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Vom Unternehmen geschrieben
At kate & tom’s, we’re more than a holiday company - we’re a family with one heartfelt wish: to help you create unforgettable memories, whether you’re celebrating, relaxing, or exploring.
Since 2006, we’ve been welcoming guests to some of the UK’s most beautiful and luxurious holiday cottages. Our passion is finding holiday homes that wrap you in comfort and joy, creating retreats where you can truly unwind and reconnect with the people who matter most.
Our guests often share in their kate & tom’s reviews how much they love the little (and big) touches that make our properties extraordinary: grand swimming pools, billiard tables, marble breakfast bars, and soothing hot tubs. Whether you’re seeking ocean views, private woodland retreats, or unique countryside escapes, our portfolio offers something truly special.
From intimate gatherings of six to grand celebrations with over forty guests, kate & tom’s caters to all group sizes. And because we know your four-legged friends are family too, we’ve made sure there are plenty of luxury dog-friendly cottages to choose from - so everyone gets to join the adventure.
At kate & tom’s, every stay is designed to feel special. Every home is chosen with care. And every memory created is one we're proud to share with you. Come see why our guests rave about kate & tom’s - book your extraordinary getaway today.
Royal Mews, St George's Place, GL50 3PQ, Cheltenham, Vereinigtes Königreich

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The house had all the facilities to satisfy everyone’s needs internally and our party went from an 8year old to 80 ! Externally it was so close to Canterbury and the coast to satisfy everyone’s interest. The booking system with Kate and Toms was straight forward and easy. They also went beyond , so that when we found one of the showers not working ,a phone call to them and the next day it was fixed.we also booked for a celebration dinner which was excellent food and service . An excellent week and would thoroughly recommend K and T.

Antwort von kate & tom's
Like many people I am inundated with requests for reviews with the result that I rarely respond. I decided to make an exception in this case due to the overall quality of the experience.
From the outset we found Kate and Tom's website very well presented, informative, and accurate. What stood out though was the teams' excellent communications and assistance in guiding us through the whole process as well as answering the few queries that we had.
The house is located in beautiful countryside at the top of hills not far from Ross-on Wye. It is a little difficult to find first time, but no problem afterwards. It is the first time we had rented a property from Kate and Tom's, or indeed one of this size, and so were not sure what to expect. It certainly exceeded our expectations, and was extremely well presented and equipped. It was also more spacious than we had expected from the floor plans and photos.
Shelley and Damian (the house managers) had done a great job in organising the bedrooms and generally getting the house looking pristine. On our arrival they were extremely helpful in dealing with a food delivery that arrived early and helped in storing the mountain of food, as well as taking us on a tour and acquainting us with the house. They were also very helpful with the occasional query during our stay and after check-out when they found we had left three items behind. Thank you both.
The family had a great few days and will definitely use Kate and Tom's again. We would also certainly return to the house if we wish to re-visit this beautiful area of the country.
Thank you to all concerned for making this family reunion a wonderful experience.

Antwort von kate & tom's
Everyone at Kate and Toms were very helpful from stat to finish. I had never booked a holiday online before and they guided me through everything which was very helpful.
When we arrived at Star Hill Manor the housekeeper was there to welcome us.
We were there to celebrate my 70th birthday. The house was perfect for all the family from the eldest at 75 to the youngster at 19 months.
We had a wonderful family holiday and would love to do it all again next year

Antwort von kate & tom's
Wonderful location aided by wonderful weather. Amazing property with lovely rooms. Beautifully decorated and amazing gardens. We loved it. Lots to see and do locally. A couple of minor issues which we reported to the Castle staff who took action to resolve them.

Antwort von kate & tom's
From start to finish my experience with Kate & Tom's was exceptional. The speed of dealing with any enquiry and was so impressive. Any anxieties or questions were dealt with always quickly and efficiently

Antwort von kate & tom's
Set in a beautiful location, just few minutes drive from the M1. The house is well proportioned with room for everyone to be together but also space for individuals to find a quiet corner! The facilities are excellent with something for everyone - from toddlers to grandparents!

Antwort von kate & tom's
From the outset, my experience with Kate & Tom has been faultless. Because Pedington Manor is one of their Signature properties I was able to communicate solely with Sunny, and she was a great help to me throughout, genuinely wanting to ensure we had the best possible time.
The long weekend we booked was to celebrate various family events, but especially my husband’s 80th birthday and for that I decided to book a Kate &Tom recommendation and use a chef from Yhangry.
We had the most wonderful weekend from start to finish. Naomi, the housekeeper, greeted us and told us all we needed to know. She has been excellent in corresponding with me over the last couple of weeks.
Pedington Manor is superb - our family loved it and the addition of a toy room and games room was perfect. Also that they were a little separate from the main house. We all also liked having the horses close by - especially the children.
The kitchen and utility room are so well equipped and our daughter in law ( who is also in hospitality) was very impressed with the quality of the glassware.
The dining room is awesome and came into its own on Saturday evening when it was decorated for Stan’s 80th and Chef Alastair ( ably assisted by Anna) cooked a wonderful meal for us all. I would have no hesitation in recommending them - they were friendly but professional and we all enjoyed their company. It was just a perfect evening.
I can only say thank you so very much - Kate & Tom you did us proud.

Antwort von kate & tom's
Accommodation awesome
Caretaker team friendly and helpful
Fantastic holiday

Antwort von kate & tom's
We had the best time away. It’s the second time we have used the company for a bigger gathering of friends and family and we will certainly use them again. Always so helpful and give excellent customer service.

Antwort von kate & tom's
Top quality accommodation. Kate and Tom’s kept connected with me throughout my booking . I felt confident that they were there all the way . Very helpful and professional.

Antwort von kate & tom's
It was a brilliant experience from start to finish, I can't highly recommend this company enough. The house itself was so well looked after, they communicated brilliantly, I had the best Hen Do weekend a girl called ask for!

Antwort von kate & tom's
My booking was the second time that I had used Kate and Tom’s. From making my first contact with them in to the occcupancy of the property I found everyone to be unfailingly helpful and courteous.
The property was as presented on the website .It was immaculate , well appointed and our 14 person 3 generation party made full use of the excellent facilities .
Special thanks to Sunny Morgan for her help

Antwort von kate & tom's
A beautiful property, set in stunning surroundings. The perfect place to stay, catering for a wide range of needs and ages.
Kate and Tom made this experience happen, nothing was over complicated, excellent communication and high professional conduct.
Thank you so much, would definitely recommend and be using their services in the future.

Antwort von kate & tom's
The booking in Liverpool through Kate and Tom’s was excellent. Great communication throughout, easy self-check-in, and plenty of information about the local area ready for our stay. The accommodation was great, well-maintained, and comfortable. Getting our holding deposit back at the end of the stay was easy and hassle-free. Would definitely recommend and use again.

Antwort von kate & tom's
The house was perfect. I don’t really understand why it takes a full week to get the security deposit back. Especially as it is a large amount. But otherwise everything was amazing

Antwort von kate & tom's
We have just returned from a multi generational family holiday at Laplands. Beautiful house, well equiped for youngsters. Any issues quickly resolved by the owners and I would not hesitate to recommend a stay there.

Antwort von kate & tom's
Communications was first-rate. The concierge service was excellent including special welcome gift for my wife's birthday.

Antwort von kate & tom's
This holiday home was the perfect staycation. The house and gardens were clean, tidy and very welcoming. ( Including a welcome pack with cookies,tea,bread,jam, etc)
Every care had been taken by Kate and Tom's staff to make sure everything was as it should be and was fresh and clean. From crisp clean sheets, towels and toiletries in the bathroom. Absolutely immaculate to every other area in the house. The gardener kept the huge garden area beautiful and the smell of roses in the air was really uplifting!
There were 15 family members on our stay and they were kept busy by playing pickle ball in the tennis courts, swimming in the warm pool and a dip in the hot tub. We loved the BBQ area with adjoining room indoors sitting area for eating the bbq. We decorated with pool party accessories and it was just perfect with background music playing from a mobile speaker. Great memories to made here. The ping pong table and pool table was always busy with friendly competitions. Some of the family would be reading books on the scattered sun loungers. It was wonderful to look around and see everyone enjoying themselves and having so much fun!
We would like to thank Kate and Tom for finding this beautiful property to put on their booking site and to make it possible for our family holiday, which will make it really memorable for years to come. It was so easy to book and to give good advice on everything that we would need to know.
We absolutely loved it!

Antwort von kate & tom's
Fantastic stay at Malvern Manor. Beautiful house and grounds

Antwort von kate & tom's
Wow what a great weekend we had, and a beautiful environment to enjoy ourselves in. The host was brilliant and communicated so well with us beforehand and throughout our stay when we had any problems. The house was impeccably clean and had everything we needed and more. I cannot fault our stay at all, the booking process was simple and again the communication through the company was as brilliant. Would 100% book through Kate and Toms again and would love to stay at Minton Hall again should the opportunity arise. Thank you for making our hens weekend so easy to plan.

Antwort von kate & tom's
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