Kloeber - Made To Measure Windows and Doors Bewertungen 

Just like to acknowledge the efforts and expertise of Nick Fogg and the Kloeber range of windows. From the outset Nick helped us from our novice new build status to sounding knowledgeable about modern quality windows and features .

Very pleased with bi-fold doors. They open and close very smoothly, cannot fault the quality and finish. Good communication skills from Daniel and the Kloeber staff.The two fitters, Rees and Alex did an excellent job. They were courteous and helpful, couldn’t praise them enough. They took great care to ensure I was able to open and close the doors and left everywhere clean and tidy. They are an asset to the Kloeber workforce.

Christian and Tony were wonderful had 4 doors to change turned up on time really helpful with general advise and cleaned away all the mess.
Great guys

We’ve enjoyed our Kloeber doors for a good few years and love them as much now as we did when they were installed. The after care is second to none and Toby Zimmermann has been brilliant…..Thank you!!

We had our Kloeber doors and windows (order KLO63987) installed over four years ago. It was the second largest single investment in our self-build (after the timber frame) and we chose Kloeber not just on product quality but because they installed their own products. This proved wise as we had an issue which was resolved, whereas with a third-party installer there would have been a lot of hassle and expense. The installation team were good ambassadors for the company and the aluminium bifolds, timber main door and aluminium/timber windows have been positively commented on by knowledgeable tradespeople. They are all in our chosen house colour, The doors still run smoothly and so far there have been no issues or signs of deterioration, which is why I have waited so long to provide a review of this major purchase. Further, we achieved an excellent air tightness figure (2.2). Note that we paid Kloeber to do a pre-manufacture survey, which picked up one or two things and was money well spent. In summary we made a well-researched choice and would make the same decision again.

KLO83903
Shay and Richard have been complete superstars fitting our new windows today. Nothing was too much trouble for them. A great job very well done. Thank you guys.

Nice to meet Nick at the Grand Designs Exhibition he was so helpful as always updating us on their new glazing systems. We want to thank Toby too for giving excellent aftercare service when we had a problem with a door handle after 8 years. No conflict just reassurance and a replacement provided. Absolutely superb service and product. Can’t wait to build our next home and get more doors etc. thanks guys. Gary & Gill Wirral

We have just had our new Kloeber Funky Front solid oak door fitted and the service from start to finish has been absolutely amazing with the quality of the door being excellent. We started online, then the Huntingdon showroom, had a survey, lots of discussions in between and finally the fitting. The fitting team, Rees, Alex (who led the fitting) and Zac did a great job of removing our old door and perfectly fitting our new door. Their attention to detail and making sure that the new door was perfectly fitted was exceptional. They were always happy to answer our questions during the fitting and accommodated a few requests we had on the day. We couldn’t have been happier with the whole service and whoever we have spoken to at Kloeber for whatever reason has been truly professional, responsive and helpful. All along we have been made to feel like we have bought a premium product. Whoever has seen our new door has been impressed with the quality of it and the way it looks with some neighbours already asking us for Kloeber’s details. We wouldn’t hesitate to recommend Kloeber for whoever is looking for a new front door with a real wow factor!

We had bifold doors, French doors and window fitted by Nathan and Don, very professional and experienced in their workman ship, highly recommend.

Dom and Nathan from Kloeber fitted our bifold doors today. They did an excellent job. The doors work beautifully.

Don’t need to do anything but quote my wife: “ Kloeber guys were brilliant btw if you get a chance to feedback please do! They did the hinge really quickly and I then remembered that some of the insulation tape was coming out of the sliding door and I’d pushed it back in but they glued that back and then - best thing ever - they took off the scrappy tape at the bottom of the slider with a pen knife!!” Rees and Alex - I think my wife may soon be divorcing me and proposing to you both. Thank you for being so helpful.

Excellent customer service from this company. Had a problem with the lock and fitters Reece and Alex fixed it in no time. Thanks guys.

Once again Kloeber did as they promised.
Having had my order installed I noticed some scuffing and enquired with the guys on site if anything could be done. They told me all about their after sales department and that someone would be in touch.

This happened promptly as I've discovered is the way with Kloeber and it aligns with me, ie if there is a problem deal with it promptly.

Today Nathan arrived between 8.00 - 9.00am (the time I'd expected) even though he'd driven over 100 miles to get here.

He did what was planned, taking time and due care. Was polite and courteous throughout and was once again a pleasure to have here. Thank you Nathan and thank you Kloeber.

From the point of contact, I had an immediate and helpful response from Charlotte followed by establishing the product and if on the companies data base, then promptly passing the request to the stores and then , despite of being out of warranty, they supplied the parts required FOC. It was so refreshing to deal with an organised set up , fast, without being left in limbo by people who do not know their products. Cannot praise them highly enough.

I have just moved into my house on the 25th august 2023 , we have a kloeber front door, and the hinges were loose , I emailed Charlotte at kloeber and she emailed me back straight away with instructions how to adjust the door and a kit (free) in the post to tighten the hinge, all this great service after the door is 9 yrs old, I am in the service industry, and rarely do you get service like this anywhere, I would strongly recommend kloeber to anyone who is thinking of purchasing one of their products , first class service from a first class company 👌👌👌👍

Kloeber couldn't have been more helpful and understanding as this was, for us, a big purchase that we wanted to get right. The quality is obvious and exactly as we designed and discussed with Nick the Kloeber rep. The fittings and cleaning kits are of good quality and when we realized that we had lost a small handle grub screw they were happy to send us a replacement. A friend who installs double glazing and doors was very impressed by the door quality. The bright Orange 'Funky Front' aluminium door just looks great!

Rees and Alex back on site to fit the remaining two units. Great approach by both of them on site - really adept at coping with the little unexpected issues. Great team. Also appreciated the change out of a big glass panel that we did not even realise had a fault - fantastic customer commitment by the whole business.

Everything went well with the fitting on the day but I was disappointed that they did not bother to clean the glass on the windows which were left very smeary. I would have thought they would have taken a little more pride in their job. Also after they left that day we have never heard a thing from the after sales. You would think they would be in contact to ask if went well and were we satisfied. Feel they want your money up front, fit the patio window and run.

I just wanted to say how delighted I was with Mark, the Kloeber engineer who visited me on Friday to repair and align my wonderful front door. I was not disappointed.

Mark was punctual, polite, diligent, knowledgeable, and very courteous. Of course, he did sterling and fantastic job describing the door mechanisms throughout, the routine maintenance activities I need to perform periodically and meticulously explaining the way it operates in detail. He wasn’t in a hurry despite other appointments lined up and have it the TLC my door needed leaving it purring like a cat. My door is now fully functional the way it was when it was first installed.

However, to make this Disney magic all come together like clockwork required a team of dedicated, diligent and customer drive support staff at Kloebers head office in Huntington. The cogs behind under the bonnet – the magicians, artists, and scriptwriters.

I want to say a special thank you to these people Daniel Davidson, Chris Cook, Charlotte Hurden, Rebecca Waymont and of course the engineer Mark for making this such a pleasant and seamless experience for me. It’s the Kloeber way and I would never choose or recommend any other door and window company other than Kloeber. We couldn't have done this without you guys.

You don’t always get it right. No one ever does. But when you know it’s not right, you make it right, and make it right with the customer at the heart of the magic.

This is what puts Kloeber a million trillion miles apart from everyone else. You smash the competition out of the park and its always a pleasure working with a team that collaborate and work as a family. You make it personal. Well done and thank you for everything.

We moved into a house with a Kloeber front door and have had excellent customer service whenever I’ve asked questions or needed replacement parts.

They’ve always replied promptly and been extremely helpful.

I would highly recommend them and use them in the future.