Ladybird Insurance Bewertungen 

1 174
TrustScore 3.5 von 5

3,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

They are robbing people bought insurance at 11:30 pm next morning check the reviews didn’t sign any paperwork and rang them. 9 am to cancel the insurance after seeing the reviews. It makes sense when... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The lady I spoke to was very efficient, patient and helpful, and she took the time to make sure all my needs were met. I don’t usually deal very well with this sort of thing, but she made the whole ex... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Easy, just 1 complaint when I go to login the date starts on the day you log in for date of birth, you can imagine how long it takes to swipe back to my birth year 1963, please can you make it easier... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I would like to give James D a 5 star review because he has been so helpful in sorting out my insurance payments. James took the time to work out my over payments and deduct it form the other payments... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Versicherungsmakler

Vom Unternehmen geschrieben

Ladybird Insurance searches the U.K's largest insurers to find insurance deals that suit your personal needs and driving history.


Kontaktinformationen

3,7

Akzeptabel

TrustScore 3.5 von 5

1174 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 87 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,7

Alle Bewertungen

(1 174)

58 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

They increased my price after I signed

They increased my price after I signed.
so I wanted to cancel.

Look at this.!!!!

After 20 days the cancellation fee...
Is £151
Plus my £215 deposit
so all in all

£367 for 20 days ...

Ridiculous
I just no understand how can they still work in uk....
Also i don't understand why 5 starts reviews here.
Weird
As if you chek on Google then you will see
this company one of the worst in uk. 1.3.
Avoid

25. September 2023
Bewertung ohne vorherige Einladung
Ladybird Insurance-Logo

Antwort von Ladybird Insurance

Thank you for your review. We take on board feedback and if something has gone wrong we will do our best to put things right. I would like to confirm that premiums are based on the information provided. If information changes or is incorrect the premium may change to reflect that. Incorrect information can also impact or affect any future claims. Our cancellation fees are included within your documents and are available to view prior to purchase. If you would like to discuss your experience further, please contact help@ladybirdinsurance.co.uk

Bewertet mit 1 von 5 Sternen

Cancelled policy with no reason and…

Cancelled policy with no reason and didn't returned my money

22. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your review. We take on board feedback and if something has gone wrong we will do our best to put things right. I would like to confirm that premiums are based on the information provided. If information changes or is incorrect the premium may change to reflect that. Incorrect information can also impact or affect any future claims. Our cancellation fees are included within your documents and are available to view prior to purchase. If you would like to discuss your experience further, please contact customerchampion@rcib.co.uk

Bewertet mit 1 von 5 Sternen

Had a never made a claim in 20years…

Had a never made a claim in 20years quote from a search website of £1118 total cost including but with £850 excess spent 30min on the phone because my car wasn't insurance for a week I had to take a photo to prove I wasn't lying, i took that one then they googled my house to inspect my driveway because I had a mesh driveway that allows grass to grow it wasn't classed as a driveway so then tried to charge me £200 extra for on road parking
imagine making a claim with this company when its this difficult to purchase

16. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your review. We take on board feedback and if something has gone wrong we will do our best to put things right. I would like to confirm that premiums are based on the information provided. If information changes or is incorrect the premium may change to reflect that. Incorrect information can also impact or affect any future claims. If you would like to discuss your experience further, please contact customerchampion@rcib.co.uk

Bewertet mit 5 von 5 Sternen

Ace is AMAZING!

Ace was extremely helpful and understanding. Everyone I’ve spoken to at RCIB has been. Amazing people who treat us like humans - thank you!

13. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your review, we really appreciate your comments about Ace. We will pass on the feedback

Bewertet mit 1 von 5 Sternen

Very bad experience

7. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.

Bewertet mit 5 von 5 Sternen

Ronnie yates

Ace nice price and verry easy to sort out

23. Dezember 2022
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for insuring with us and thank you for the feedback.

Bewertet mit 5 von 5 Sternen

Perry - Amazing Service

Spoke with Perry, honestly I don’t leave feedback but when someone goes above and beyond I feel like they should receive some recognition, he is one of a kind, amazing customer service skills and made me want to insure with Ladybird

5. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your review, we really appreciate your comments about Perry. We will pass on the feedback

Bewertet mit 1 von 5 Sternen

Worst insurance broker ever

Worst insurance broker ever. Scammer, I have closed the insurance after two months and they have charged me 50%of the balance , I closed the direct debit and they started drawing money from credit card , I have asked for a closure invoice and they sent me two different invoices with different figures .

31. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your review. We take on board feedback and if something has gone wrong, we will do our best to put things right. I can confirm all of our cancellation fees are made available to all customers prior to purchase. Please see our link https://www.rcib.co.uk/termsandconditions . If you would like to discuss your experience further, please contact help@ladybirdinsurace.co.uk

Bewertet mit 1 von 5 Sternen

Do not use this company. SCAMMERS

Do not use this company. You will be charged a large amount of cancellation fees. This company is a scam. I wish I read the reviews first. Lesson learned. Whoever you get car insurance with read the reviews. The automated response is them laughing at you. They know exactly what they are doing and they make their money off cancellation fees. They can just come up with a figure without giving you a break down of calculations. The price also changes once you upload the documents.

18. August 2023
Bewertung ohne vorherige Einladung
Ladybird Insurance-Logo

Antwort von Ladybird Insurance

Thank you for your review. We take on board feedback and if something has gone wrong we will do our best to put things right. I would like to confirm that premiums are based on the information provided. If information changes or is incorrect the premium may change to reflect that. Incorrect information can also impact or affect any future claims. Our cancellation fees are included within your documents and are available to view prior to purchase. If you would like to discuss your experience further, please contact help@ladybirdinsurance.co.uk

Bewertet mit 1 von 5 Sternen

Shocking customer service.

Just bought a new car so tried to change the vehicle insurance details online kept not recognising the vehicle. Eventually had to phone up only to be told (after 4 failed attempts) that ladybird do not insure electric vehicles. They advised that I should ask for a refund and put me through to a different department. All good or so I thought until I was told I had to pay a nearly £150 cancellation fee. I explained that I didn’t want to cancel and was more than happy to stay but i was told yet again that they couldn’t insure this type of vehicle. I questioned why I was getting charged a cancellation fee when I wasn’t the one cancelling my insurance to be told this was procedure. So please give this company a wide berth unless you can guarantee you wont be changing your vehicle.

15. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your review, we take on board all feedback that has been given and do our best to put things right. Our cancellation fees are included within your documents and are available to view prior to purchase. If you would like to discuss your experience further, please contact help@ladybirdinsurance.co.uk

Bewertet mit 4 von 5 Sternen

Best insurance you can get if you have…

Best insurance you can get if you have been unlucky and had 3 accidents in less than 5 years and known where your fault. Still overcharges but at least they are reasonable.

16. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for insuring with us and thank you for the feedback.

Bewertet mit 1 von 5 Sternen

DO NOT RECOMMEND

Very complicated company structure, very poor customer service. 4 different companies involved not talking to each other. Everything you have to call yourself to different companies and babysit. Do not recommend.

15. Juli 2023
Bewertung ohne vorherige Einladung
Ladybird Insurance-Logo

Antwort von Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.

Bewertet mit 1 von 5 Sternen

Ignore this company, rude and annoying

Ignore this company they don't know the hell doing when l have spoken customer service for purchasing the car insurance for pay monthly but they've been taken annually payment from my account now lm going to cancel it...
Please be careful whole week fed up with phone call with them no clue what is going on customer service

31. Juli 2023
Bewertung ohne vorherige Einladung
Ladybird Insurance-Logo

Antwort von Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.

Bewertet mit 1 von 5 Sternen

Rubbish insurance company

I have a car insurance policy with Ladybird. Ladybird Insurance Company and Kindertons (their claim handler) both are rubbish. Do not buy any car insurance from them, they are totally useless when you want to make a claim. Do not make the same mistake that I made.

28. Juli 2023
Bewertung ohne vorherige Einladung
Ladybird Insurance-Logo

Antwort von Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.

Bewertet mit 1 von 5 Sternen

Don’t bother wasting your time with…

Don’t bother wasting your time with this insurance company. In all the years that I’ve had car insurance no company has ever asked that I take and submit pictures of my car from all angles with the date and time written on a card and placed on the car. In addition they will request DVLA codes and also insist on copies of driving license for ALL drivers, main driver and named drivers.
Be prepared to hand over all your data if you choose to insure with them, otherwise they will take your money and cancel the policy.

27. Juli 2023
Bewertung ohne vorherige Einladung
Ladybird Insurance-Logo

Antwort von Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.

Bewertet mit 5 von 5 Sternen

Mohammed was very helpful

Mohammed was very helpful. He sooke with his manager for me to get the best price.

25. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your review, we really appreciate your comments about Mohammed. We will pass on the feedback

Bewertet mit 5 von 5 Sternen

Ani was excellent

Ani was excellent. Great communicator and listener.

24. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your review, we really appreciate your comments about Ani. We will pass on the feedback

Bewertet mit 5 von 5 Sternen

Cool guy

Cool guy. Information good

24. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you very much for the review, it’s great to hear things went well.

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