Lighting Styles Ltd Bewertungen 

10 out of 10 - Was going to order from a competitor, until this company showed up offering the same product. The reason I went with Lighting Styles was because they actually had stock! ... and also delivered the next day!!!!

Literally woke up and postman had delivered!

Great customer care as well! Online chat available which made everything so much quicker!

Outstanding customer service from Debbie in the customer service team, this company goes over and above to ensure the best quality customer experience- five stars!

They charged me almost $200 for what I ordered, and needed ASAP, then emailed the next day saying they didn’t have it in stock. Then emailed me two days later saying it would take 3-5 business days to get my money back that they never should’ve taken in the first place!!!! Do NOT order from these people because you’ll never know if it’s actually in stock or not, even though it’s listed on the website, and they go ahead and charge you for it.

Good customer service, prompt acknowledgement of order and despatched using a courier that give you a time slot. Slight issue with the light received but very quickly resolved with no hassle or quibles.

Found this company via google - was easy to use their website and product arrived quickly via courier that allowed me to track parcel and suggest a safe drop off if I was not in. No waiting around was necessary
Small issue with the product, NOT the supplier’s fault, was very quickly resolved by them in a very courteous manner
Based on my experience, I’d have no hesitation in recommending this company to anyone

I am SO grateful for your speedy response to my order when I asked if it could be delivered by a certain date. It arrived safely and in good condition yesterday. I wish all companies were as efficient and courteous as you have been. Well done!

Amazing Customer Service

Can't wait to see the products when installed!

Lovely choice of products. We needed 2 over- island lights for our new kitchen - knowledgeable advice when we spoke to an employee. Good communication as regards delivery time. Will certainly use the company again.

Still waiting for a light I ordered over 2 weeks ago. No explanation nothing.! When I approached them to ask where it is they said they have a problem with the distribution centre and it will take another 10 days to be delivered. I ordered a made to measure lampshade and it took half the time! If I'd known it took that long I would have seriously considered buying elsewhere. Poor customer service, not even an attempt to acknowledge they have done something wrong!

UPDATE ON MY REVIEW - as I'm not able to reply on the lighting styles response I will do it here.
No, I wasn't approached. I was the one who enquired about the order.
No one clarified it takes 10-14 WORKING days at any point. At £4.5 for p&p I would have expected it includes weekend deliveries. Finally I'm afraid I won't be taking them up on the 'kind' offer of a discount in future offers so overall my review remains the same particularly on the business trying to misrepresent my original review

We required some advice and fast delivery on some ceiling fans and Lighting Styles delivered on both counts, would strongly recommend and will defiantly be using again

This is how online supply should be done. I bought some oversized down lighters to cover messy ceiling holes they did the job spot on ,are good quality and arrived quickly.Perfect

Customer service is just as important as the products. The light fittings were great but the lamps included weren't what I was expecting. This has been quickly sorted through an 'online chat' and I am a happy customer!

I loved the look of the 'metal and oiled walnut slimline pendants' but had some questions about them before buying. I spoke with a very knowledgeable and helpful man (sorry I forgot your name, it was a while ago!) who actually fetched one of the lights and then called me back to describe it in detail to me over the phone and provide specific measurements of various components that I was keen to know about. I was therefore able to order in confidence that I was getting something that would work in my kitchen. The lights arrived very promptly and are fantastic - wonderful quality for just £60.90 each. A couple of the lightbulbs I'd ordered were not available. I was written to regularly with updates about my order and when I was offered a refund (which I accepted as I'd found the bulbs elsewhere), the money was back in my account within minutes. I cannot fault the friendly, professional service I experienced every step of the way - or the beautiful lights that I have in my new kitchen. I wouldn't hesitate to use Lighting Styles again and I'd happily recommend them based on my experience.

Do not recommend at all – customer service is great when they are taking your money but once there’s a problem they do not wish to know. I asked to speak to the manager, who apparently is out and they don’t know when they’ll be back! I have spoken to 2 different customer service staff who have hang up on me saying they cannot help. They are not interested in helping to resolve the issue. I regret doing business with them and advise you to steer clear.

Response to below reply from lighting stlyes -

Firstly – there are no glass shades on my light fitting so how can I report one broken and how can you replace? Are you confusing me with another customer?

Secondly – the only words on the stickers was ‘60W MAX’ there was NO sticker that said ‘ do not remove’. The stickers did not leave a mark, it was worse than that, they took of the silver paint on the candle drips, exposing the white plastic. As I tried to explain to you, you wouldn’t buy a coat and wear it with the tags left on would you?

I requested that a manager call me back, I was advised they were out of the office for a few weeks and on-one knew when they would be back. Not sure why I should have to write in, I requested that a manager call on their return but my request was denied.

Luckily for me another company was able to help! They kindly contacted the manufacturers of the light fitting who are now sending out replacement candle drips….this is what you should have done, you should follow their example and try to help customers.

I ordered my lights and they noticed that I had put the wrong lightbulbs in my basket so they emailed me and checked if I wanted to keep the bulbs I had ordered or wanted other bulbs. Then, almost a year to the date, I thought one of my light had broken and they changed it without any fuss. When I realised it was the dimmer that was broken, they just picked up the light without charge. Can you believe it? Amazing Place. Will use again obviously.

Ordered my lights (easy) got updates re delivery, and they arrived on the day in the time slot. Perfect.

I ordered a light fitting from Lighting Styles and it was delivered as stated. However, that's not why I'm leaving a review. Any company can put something in a box and ship it out on time. What sets a company apart is how quickly it can resolve problems. I had a light fitting delivered with a manufacturing defect which caused it to hang to one side. When I contacted their customer support, I quickly received a reply apologising for the defect (which wasn't their fault anyway) and assuring me they would sort it with the manufacturers. True to their word, the very next day I had another email informing me that a replacement part would be sent out with no need to return the defective item. Thanks to Barry for the great service!

I like to give praise where it is due and my experience with this company deserves it.
There was a problem when completing my order. This was sorted with a quick reply from the company statiing that the error had been rectified. Delivery was very quick and the product price competative.
I will keep the website in my favourites for use in the future.
Thank you once again

From reviewing the products to receiving delivery, my experience of this organisation has been very positive. The products presented excellent value, and I was regularly communicated with in terms of product(s) delivery. Overall an excellent customer experience from an organisation I highly recommend.

First time we used Lighting Styles. Website easy to use. Product quality 100%. Communication about stock position and delivery was perfect.
Rang us twice to update.
Happy to use again.