Light fitting arrived damaged. Within half an hour of contacting Jon a new fitting was dispatched. Excellent customer service. Five Stars all the way.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The company were unable to locate my original order (of several years ago) for a bathroom light with four globes but Jon pulled out all the stops to ensure I was able to reorder a matching globe shade... Mehr ansehen
It was a pleasure dealing with Lighting Styles - they are professional, reliable and responsive. We required goods to be shipped to Australia. They arranged everything for us and kept us up-to-d... Mehr ansehen
Lighting Styles.co.uk - Absolutely first class company with old school hat customer service values! Nothing too much trouble. Efficient and friendly. Unfortunately the goods I ordered didn’t quite... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
UK Lighting Specialist - Supplies designer lighting for house and home together with architectural and professional lighting for commercial use. Extensive lighting ranges include bathroom lighting, outdoor lighting, low energy lighting and led lighting. Lighting design tips and advice on every page
Kontaktinformationen
Unit 5 Mallard Park Industrial Estate, PE9 4FA, Rutland, Vereinigtes Königreich
- 01780 767617
- info@lightingstyles.co.uk
- www.lightingstyles.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
service above and beyond
This is my second engagement with Lighting Styles. About 2 years ago I ordered a number of their super inset ceiling light converters. They were extremely patient with me when I changed the order (twice !!) because I first extended what I was doing ... and then miscounted !! The lights were delivered really quickly and I was very happy with them.
A few weeks ago one of the lights stopped working because the transformer had failed. I emailed to ask if I could buy a separate transformer and the kind person pointed out that it was still under warranty and offered to replace free of charge. For good measure they also sent some bulbs that I had also enquired about. Fantastic service, well handled and guaranteed to make me shop with them again.
Brilliant service so far!
I have been blown away this week by Lighting Styles sales and delivery service.
I ordered my lights online late on Tuesday night expecting a 4+ weeks lead-time, and they were delivered early on Thursday morning!
The delivery was really smooth and on-time too, with good communication by text and email.
I have yet to put the lights up, so I reserve judgement on the actual product until they are fitted. I'll be back to let you know what I think.
I would however recommend them for their prompt service immediately.
Not very satisfactory
I ordered a light that I loved the look of, but when it arrived the colour was nowhere near that online. Lightingstyles agreed to exchange it for another colour. Three faulty lights later and out of stock products built up quite a relationship with their customer services dept. who were very helpful, but obviously there wasn't much quality control going on. The delay of a month set back my house renovations as the electrician was 'on hold', very annoying.. In the end the matter was sorted ammicably but it was a frustrating experience.

Antwort von Lighting Styles Ltd
Appalling.
I ordered a bathroom light, 11 days ago. The actual ordering part - where you enter your details and payment - was a nightmare, but I pressed on, because I'd found a light I really liked and they seemed to have a better range than anyone else.
So, 11 days later, still no light. I checked my email for the order details. No email. I double checked both email accounts and spam/junk folders. No email. So I looked up the order on PayPal and forwarded the details, asking what had happened to my order. To be fair to them, they did come back the same day and explained that the light I wanted was out of stock. They also said they didn't have any equivalents (despite 2 equivalent lights still being advertised on their website). Staggeringly, they made no mention whatsoever of the £92.69 I paid them. No explanation of how I would be refunded, nothing!
I was tempted to find another light on their site, but have now simply asked for a refund as I don't wish to waste any more time. I'm fed up that my money's been taken and my time has been wasted. I just hope that the refund will be forthcoming. Steer clear!

Antwort von Lighting Styles Ltd
Such good aftercare/customer service!
We bought some lights for our new kitchen, and one of the under-lights from a set of 3 didn't work. I dropped them an email saying it was faulty and could it be replaced. Within 5 minutes a representative emailed me saying I would receive another item within 2-4 days. Fantastic! Such a refreshing change for a company to turn a negative into a positive in a few words/minutes. Very happy and highly recommend!
All as expected. Thanks
I have used lightongstyles on a few occassions, each time they have been very helpful with excellent prices. Each time delivery have been very prompt. Great site, great company, great support. A1
Great advice on the telephone - perfect results
I found it difficult to understand how a track system worked. The technical support person was very knowledgeable and even saved me some money on my design. Well done and thank you
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