ordered 19th June 3 day delivery. multiple broken promises over a month later still no mirror. Avoid had to raise dispute with bank as two refund requests have been ignored
Unternehmen hat geantwortet
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ordered 19th June 3 day delivery. multiple broken promises over a month later still no mirror. Avoid had to raise dispute with bank as two refund requests have been ignored
Unternehmen hat geantwortet
Great experience with Light Mirrors. There was a bit of confusion around the delivery date initially due to a technical issue, but Joby from customer support was excellent throughout. He kept m... Mehr ansehen
Unternehmen hat geantwortet
I ordered a bespoke mirror from Light Mirrors. I was kept informed of the production and dispatch dates. Unfortunately it was damaged in transit (twice) but Joby went above and beyond to get it replac... Mehr ansehen
Unternehmen hat geantwortet
Excellent customer experience and product. Thank you, in particular, to Joby Aguilera who kept me up-to-date with the manufacture and delivery of a beautiful backlit mirror. The website was easy to... Mehr ansehen
Unternehmen hat geantwortet
At Light Mirrors, a unit of ALANNAH ROSE LTD, we provide the finest selection of illuminated bathroom mirrors, and all of our products have been designed to fit perfectly within the home. Our mirrors are expertly crafted to extremely high standards, and we only use the very latest manufacturing techniques to achieve the stunning look our products are well known for. You need look no further than Light Mirrors when you want to decorate your bathroom with beautifully illuminated mirrors.
Penleigh Mill Farm, Fairwood Road, BA13 3SN, Westbury, Vereinigtes Königreich
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Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 90 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Absolutely Love This Mirror!
I couldn’t be happier with this bathroom mirror! The quality is outstanding — it looks sleek and modern, and instantly upgraded the entire look of my bathroom. The LED lighting is bright but not harsh.
Installation was straightforward, we had a little chip on it but Jobi from costumer support was so polite and understanding. Help me with the replacement.
You can tell it's made from high-quality materials. I've already had a few guests comment on how nice it looks!
Highly recommend this mirror to anyone looking to add both function and style to their bathroom. Worth every penny!

Antwort von Light Mirrors
I purchased a bathroom mirror which arrived quickly and was well packaged. I was impressed with the quality of the product and even more impressed with the personal touch Joby gives to the customer. I was sent a follow up email when it arrived asking if all was ok and another later to check that it was in working order. Would definitely recommend

Antwort von Light Mirrors
We bought 2 mirrors from this company and all arrived safely and as expected - would purchase again

Antwort von Light Mirrors
After experiencing a problem with the online payment system, Joby, from Customer Services, very promptly emailed alternative payment options. Joby also stepped in to follow up on the delay in delivery, following it through right up to its arrival. The mirror cabinet was very well packaged and arrived in very good condition. Thanks Joby for your continued attention throughout my purchase.

Antwort von Light Mirrors
Great mirror, exactly what we wanted. Job did a great job or keeping me updated with delivery timings when there was a delay in delivery & in checking the mirror had arrived and was as expected. Thank you.

Antwort von Light Mirrors
Excellent service, polite and helpful staff especially Joby

Antwort von Light Mirrors
We had an issue with delivery that Joby helped to resolve and kept us updated on a regular basis, monitoring progress and letting us know. Great Services from Joby

Antwort von Light Mirrors
The light mirrors that I ordered look amazing and I had fantastic customer support from Alelei when one of my packages went missing in transit.

Antwort von Light Mirrors
I had the pleasure of using this website the other day & I couldn't see if the item that I needed was in stock & what would be the delivery time. So I used the chat service & spoke to a wonderful customer service assistant called Alelei who was very knowledgeable & gave me the information I required. I placed my order & Alelei kept me informed of the status of my order.
It was a pleasure to deal with this company & their customer service assistant.

Antwort von Light Mirrors
We are very pleased with the way the mirror looks in the bathroom and its functionality. It was extremely well packed for delivery and the reason for 4 stars and not 5 is that it would have been easier to fit flush had there been a slight recess in the back.
We did have an issue with the actual delivery company who did not deliver to us on the day arranged, however Alelei intervened and the mirror arrived the following day. She did an excellent job of communicating with the delivery company and kept us updated throughout the whole process. She made us feel confident that everything was under control, that we were valued customers and that she cared. We did not have to get involved. Awesome.
I have already recommended Light Mirrors to family members.

Antwort von Light Mirrors
Great product and exceptional service by Alelei.

Antwort von Light Mirrors
This company provides an excellent service. The mirrors they sell are cheaper than anywhere else which is the reason we chose them. The two mirrors we bought are fabulous. The delivery was extremely prompt and the before and after sales service from Joby was second to none. I fully recommend this company to anyone.

Antwort von Light Mirrors
Very attentive customer service and competitive prices. Joby was prepared to go above and beyond to ensure our mirror was delivered expediently. Would thoroughly recommend!
Many thanks!

Antwort von Light Mirrors
A great selection of light mirrors at good prices, easy ordering process and on-time next-day delivery. I needed to change the delivery address and Alelei sorted it out for me and kept in touch to ensure the mirror arrived on time at the correct address. Excellent customer service.

Antwort von Light Mirrors
When I placed my order for a bathroom mirror, the website indicated Next Day Delivery. However, once I placed the order I was given a delivery date of over a week away and I had an electrician due before the revised delivery date. I was going to cancel my order, but I got in touch with the Customer Support Team instead. And I'm so glad I did, as Joby personally and actively took control of my order, providing me with regular updates and I'm so grateful, as the mirror was delivered in time for the electrician. Thank you so much Joby - you went above and beyond and turned my first experience of dealing with Light Mirrors into a great one

Antwort von Light Mirrors
Prompt original delivery of our mirror, however it was delivered damaged. Excellent customer service from Joby Aguilera to arrange delivery of a replacement within a quick time period.

Antwort von Light Mirrors
Alelei is very helpful for my queries on the delivery and did prompt follow up.

Antwort von Light Mirrors
Joby was fast to respond and efficiently managed the process from ordering to delivery.

Antwort von Light Mirrors
Joby helped make sure my two mirrors arrived after there was a delay with delivery. She emailed very regularly and tracked them herself even calling me to make sure everything had arrived ok. The mirrors were very well packaged so no issues. Would buy again. Thank you Joby!

Antwort von Light Mirrors
I have recently corresponded with Alelei in customer service who has always been very helpful and responded quickly, and will not hesitate to purchase again in the near future. Great customer service is not always a priority these days so once again thank you Alelei

Antwort von Light Mirrors
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