Localphone Bewertungen 

Have been using it for many years without a problem. Easy to use app. Transparent costs. Would Recommend.

Have been using local phone for many years however recently noticed they have default 60min call limit whereby the call ends automatically without any warning. This is normally not a problem however when I contacted India support line the call time exceeded 60min and on these occasions i could not close the query. There is no support contact number to solve this urgently. I need to now shift on alternate modes to make international calls

Garbage. First call was fine. Repeated the process to make another call (both to UK landlines from Asia) and nothing happened. No decent support pages. No diagnostics.
Pay cheap = get unreliability

I have been using Localphone for as long as I can remember. No call setup fee and very cheap rates for uk and abroad. Don’t know how they haven’t gone out of business for these prices but hey, this is the way to get new customers and keep old. I use the service with Gigaset and Fritzbox hardware with no problems whatsoever. I found using a STUN server helps with connectivity longevity.

Wish i could port my BT phone number to localphone but believe this is not possible.

Added credit hours ago and still not reflected in my account and I need to make an urgent call to the US. Also kept getting cut off. Terrible service.

Been using this for years. A call to a mobile in Alaska just cast 7p for 18 minutes. That's amazing, and quality was crystal clear. We had a local number in Spain so my grandson could call home. that worked great too.

Fake, scam company! i charge 1$ to try their call back service! they never call me back and take away my credit! Big scam ever!!!

This is a great service! It cost me 16p to call New Zealand from the UK for 20 minutes - bargain! So easy to use.

I've been with Localphone for many years now. I've recommended their service to many friends and family
I couldn't be happier, I've had only sterling service!

I ported over the best Phone Number of a Carrier's range recently and the Carrier didn't relinquish it easily but Localphone together with their suppliers persevered and ensured that the number was ported over.

I have used this company for at least the last five years. I’ve been very impressed, all of the features just do what they say they will do, call quality is as good as any other service I’ve tried. The main benefit is the price and I can’t seem to find anyone that can compete on that, especially calls to UK mobiles.

I do use the local numbers for my business line and found that it saves us a lot of money with no drop in quality.

There are a few quotes for example I can’t access my voicemail via my ATA some of the overseas calls also cheaper with other providers.

Having said all that I would definitely recommend.

For 3 weeks have not been able to make a call. Complained by email several times but received no response, very annoying.

- take up to 14 days for ordering an Incoming Number.
But only told it after paying for it!!!
- when trying to add Credit its takes over 24 Hour till its add on Account (even by paying with Secure Paypal)

No possibility to call.

I have the Balance €8.16.
And every time when I try to call I get the message: "You don't have sufficient credit to make this call. Please, add credit and try again."

No info - how much should I have, no info why I can't call.

No answer from technical support.

Thanks.

P.S., In the end, it was fixed but I waited for half a day. Anyway thanks for help.

I've very surprised at the low overall star rating.
I have been using Localphone for years and rarely had a problem.
On the few occasions I did have a problem, they were eager and quick to find me a solution.

The only (minor) thing that stopped me giving a 5-star rating was that I had some problems with the original Localphone software on my Mac and had to use X-Lite instead, which wasn't such a nice interface.

I'm only writing this review to balance things out a bit. I'm not a regular user of LP, in fact, I only used it once about a year ago to make a series of about 6 calls to the US. Everything worked smoothly, the calls went through, the sound quality was good, and I had no problems whatsoever.

I don't really have any need to call overseas any more but if I did, I wouldn't hesitate to use LP.

Have been a Localphone user for at least 4 years. In the beginning it was fine but the last 2 years I have had repeated problems getting connected on international calls. When I dial the 03 number assigned, I get a UK dialtone instead of the one in Japan, and after a few rings it goes dead. Or I get through but it cuts off immediately. I used to be able to get a person on the support line who could help me right away but over the past few months, certainly, I have had to communicate through email to get help. So I miss the timing of making calls when I want to, especially with the time difference. It's a shame the service has gone downhill.

I have been using local phone for over 5 years. Never have major problem until these months. There is so hard to make call completely and successfully. Scenario 1: keep trying to make long distance call from US to Asian but no one answers. Turned out that just ring one tone and stop on another side. Scenario 2: call got thru but it would drop by itself. That happened 8 times in a row! Extremely disappointed. I am trying to look up to other service providers...

I am constantly trying to get in touch with them for a week and all their phone numbers say "please use the contact page on the website".

I left a message on offline live chat as well about a week back and no one has come back with an answer.

What is going on???

This is not a good sign at all. I have been with them for more than 4-5 years and never had such bad service experience..

I joined Localphone on Friday 21 Sep 2018 and was not able to make a call until 5 October 2018. This was due to my PC running old Win XP, that, I assume, software developers a lot of the time are not bothering to provide sufficient compatibility for. When using Localphone software on my system to make a call, I can hear the person on the other end and they cannot hear me.

Localphone support has been helpful in recommending different solutions for the problem. These solutions involve using third party software with my Localphone account. The first software suggested I could not install latest version because there was no support for XP. I than installed an earlier version and than ran the software, getting a message informing that my copy has expired. The second did not have sufficient compatibility, as could not register account. The third Linphone 3.7.0 solution is working, where I can hear the person called clearly and they hear my words in a different and loud unclear voice. On the latest call, the call quality was better for the person on the other end.

I am now benefiting from Localphone low call rates and you can also, even on an XP computer. If you are running a PC with this old operating, the Linphone solution should work for you.

Good customer service and call quality OK.

I have been with Localphone for around a year. I mainly use it when travelling and I love the flexibility it has when compared with Skype.
Three examples:
When travelling in the USA I usually get a local Sim to put in my phone. With free 'local' calls I just set my location to the USA and all my contacts in the UK immediately have an individual 'local' USA number via which I can call them for just a half-penny a minute.
Similarly, when in the UK I just reset my location to UK, and all my American friends suddenly have a local UK number to call, again for such a small cost it is almost free.
Thirdly, it saves a fortune on UK landline calls to UK mobiles. My landline phone provider charges 30p a minute to call mobile numbers. All my mobile contacts have a localcall number, and I just dial that instead (1.5p per minute).
What's not to like! My experience is that it works well (just an occasional dropped call) and is VERY inexpensive. My experience couldn't be more different from the experiences of some of the reviewers here. I would recommend.