Very easy ordering. Trees arrived in perfect condition. Much lower prices than in a garden centre. Don't be put off by mail order, the trees arrived fresh and still damp roots and exactly as described... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We have just purchased 3 large trees; 2 cherries and a Magnolia grandiflora. We have planted immediately and they form the “skeleton” of our new shrubbery (30 x 10 feet). Mail Order Trees are our... Mehr ansehen
Ordered 3 trees on 30th September and they were delivered within a week, so much sooner than expected. The delivery driver was friendly and helpful and was quite happy to carry them into the garden f... Mehr ansehen
Good quality tree and shrub, but took them over 1 month to deliver it and I had to chase them multiple times. Poor communication.
Unternehmensdetails
- Baumschule
- auch in
- Gartencenter
Vom Unternehmen geschrieben
At Mail Order Trees, we do far more than our name first suggests. As well as being specialist fruit and ornamental tree growers, supplying nurseries and other online tree outlets nationwide, we also offer a great range of home grown evergreen and deciduous shrubs, climbing plants, conifers, soft fruit bushes and hedging plants to buy online. Mail order trees is a family run business and pride ourselves on having a comprehensive range of British grown trees for sale and despatching them at realistic prices. Much thought and research has gone into the design and research of the packaging so your order arrives in first class condition.
Mail Order Trees Details
Vom Unternehmen geschrieben
Kontaktinformationen
42 Station Road, CB7 5LW, Ely, Vereinigtes Königreich
- 0800 066 5972
- info@mailordertrees.co.uk
- www.mailordertrees.co.uk
4,6
Hervorragend
17 965 Bewertungen
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Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 52 % seiner negativen Bewertungen beantwortet
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Waited almost a month for my delivery
Waited almost a month for my delivery, sent an enquiry but was sent an automated reply and miraculously my tree arrived, no apology for the delay
24. August 2026
Antwort von Mail Order Trees
Thank you for your review and feedback.
We are sorry that delivery took longer than usual, we fell slightly behind due to the very hot weather we experienced making dispatch difficult.
We hope the Gleditsia Sunburst is doing well.
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Amazing Acer Tree
First class from start to finish. Absolutely stunning Acer tree. Very pleased with my purchase. ⭐️⭐️⭐️⭐️⭐️
23. August 2026
Antwort von Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
We hope the Acer Osakazuki is doing well and has made a pretty addition to your garden.
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Quality
This is the second tree I have bought from Mail Order Trees and I have been very pleased with both re condition and size. I will happily order from them again.
24. August 2026
Antwort von Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
We hope the Damson is doing well, how lovely to be able to pick your own fruit.
Thank you for continuing to shop with us
Kind regards
Mail Order Tree Team
Excellent Service and healthy tree
Tree arrived very healthy and well packaged.
Very impressed with the personal delivery service.
Will definately use again
20. August 2026
Antwort von Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
Prunus Kiku Shidare Zakura is such a pretty tree, we hope it has made a wonderful addition to your garden
Thank you for shopping with us
Kind regards
Mail Order Tree Team
The trees were well packed and no…
The trees were well packed and no damage from the carriers all good.
20. August 2026
Antwort von Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
We hope all the Juniperus are doing well.
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Antwort von Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate.
Betula Trinity College is such a pretty tree, we hope it is doing well and has made a wonderful addition to your garden
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Antwort von Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
We hope the Cryptomeria are all doing well.
Thank you for shopping with us
Kind regards
Mail Order Tree Team
The tree I ordered was Perfect
The tree I ordered was perfect and the communication was brilliant . I will definitely be recommending to my friends and family .
18. August 2026
Antwort von Mail Order Trees
Thank you for your recent order, 5 star review and recommendation all of which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
Robinia Frisia is such a pretty tree, we hope it has made a wonderful addition to your garden
Thank you for shopping with us
Kind regards
Mail Order Tree Team
I don’t like writing a reviews about…
I don’t like writing a reviews about any company as everyone has their own experience not necessarily true reflection on the company.
I purchased 4 trees from MOT and they were all delivered, however the one meant to be half standard ended up with full standard tree and the ones which meant to be full standard tree ended up with half standard. There is clear evidence from the pictures that they made the mistake.
The company refuses to honour the order which I placed and replaced them with correct order. Instead of replacing them they threatened me to send the driver and collect them but not to replace them.
I can only wish that companies do the honourable thing and put their hands up and say we made an error and what can we do to resolve the matter. Instead prefer to collect the items and not replaced them.
I personally will not be using this company in future.
18. August 2026
Antwort von Mail Order Trees
Thank you for your feedback
As stated in our many emails we supplied the exact trees that you ordered, when you requested replacements we advised you that we could not send replacements. We did however offer to collect the trees from you and do a full refund this turned out to be impossible as you informed us we were not allowed to access your property and that you would call the authorities!!
We did everything we could to resolve this issue
Kind regards
Mail Order Tree Team
Delivered on time excellent quality
Delivered on time excellent quality. Just what I wanted.
18. August 2026
Antwort von Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
It is always nice to plant a native tree where possible, we hope the Betula pendula is doing well.
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Antwort von Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate
We hope the Sorbus Sheerwater Seedling is doing well and has made a wonderful addition to your garden.
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Trees arrived in good condition.
Trees arrived in good condition.
Very happy with my purchase.
Trees planted and seem to be flourishing.
18. August 2026
Antwort von Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate, we are pleased to hear that you had a very positive shopping experience with us.
We hope the Malus Red Falstaff is doing well, how lovely to be able to pick your own fruit!!
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Lovely tree arrived safely
18. August 2026
Antwort von Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate.
We hope the Taxus is doing well.
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Highly recommend! …
I’ve ordered trees from MOT’s several times now, and highly recommend them. On the most recent order, Julie rang to check the gift message and also the delivery address . Very helpful and friendly service!
18. August 2026
Antwort von Mail Order Trees
Many thanks for your recent order, 5 star review and recommendation which we greatly appreciate.
We are pleased to hear you had a very positive shopping experience with us.
Betula Snow Queen is such a pretty tree, we hope it has made a wonderful addition to your garden
Thank you for continuing to shop with us
Kind regards
Mail Order Tree Team
This was an excellent service the tree…
This was an excellent service the tree arrived in good condition considering the heat everthing in tact and much bigger than I thought it was going to be so a bonus very healthy.
18. August 2026
Antwort von Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate, It is always nice to hear that we exceeded our customers expectations .
We hope the Magnolia grandiflora Little Gem is doing well.
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Everything went smoothly and when the…
Everything went smoothly and when the trees arrived, couldn’t believe the size of them, they’re huge, real bargain. Definitely recommend:)
18. August 2026
Antwort von Mail Order Trees
Thank you for your recent order, 5 star review and recommendation which we greatly appreciate. It is always nice to hear that we exceeded our customers expectations .
We hope the Catalpa Aurea and Purpurea are both doing well and have made pretty additions to your garden
Thank you for shopping with us
Kind regards
Mail Order Tree Team
No reply from company re my e-mail response to their Trustpilot reply
On May 4th 2026 I wrote a review re my Ceanothus Tree, titled: "No reply from company regarding two telephone voice messages left with company as required." I gave the review 3***
On May 19th 2026 I received a reply asking me to forward my order number to resolve my issue with Mail Order Trees, along with photographs. I made my reply to Mail Order Trees, via their e-mail address, on 26th May 2026.
Unfortunately I could not send the Order Number as I purchased the tree a year earlier in 2025. I did however send 4 photographs as required.
To this day 20/08/2026, very much like my previous review, I have not had any response from Mail Order Trees. Again, very disappointed with the company's non response! Hence 1* only.
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Mail Order Trees
Thank you for your feed back
We are sorry to hear this, we have searched our emails and cannot find the photographs you sent. Please email us your phone number so we can contact you.
Kind regards
Mail Order Tree Team
Good quality eucalyptus
Good quality eucalyptus, size as ordered, well watered & prompt delivery
13. August 2026
Antwort von Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
We hope the Eucalyptus have made wonderful additions to your garden
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Tree was in lovely condition and good…
Tree was in lovely condition and good communication.
12. August 2026
Antwort von Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate
We are pleased to hear that you had a very positive shopping experience with us.
Amelanchier lamarckii is such a pretty with all year round interest, we hope it is doing well and has made a wonderful addition to your garden
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Bought a silver birch ‘snow queen’…
Bought a silver birch ‘snow queen’ fantastic price and was really surprised with how good the tree 🌳 s when it was delivered. It’s about 3m tall and was delivered in about 7 days. Would definitely recommend these guys. Now
planted and doing well.
10. August 2026
Antwort von Mail Order Trees
Thank you for your recent order, 5 star review and recommendation all of which we greatly appreciate.
It is always nice to hear that we exceeded our customers expectations.
Betula Snow Queen is a beautiful Birch, we hope it has made a wonderful addition to your garden.
Thank you for shopping with us
Kind regards
Mail Order Tree Team
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