After trying to make a larger order and not pushing the right buttons, I decided to phone and speak hopefully to someone to sort out the problem. Lovely lady took all the details and after a few minu... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Very easy ordering. Trees arrived in perfect condition. Much lower prices than in a garden centre. Don't be put off by mail order, the trees arrived fresh and still damp roots and exactly as described... Mehr ansehen
Unternehmen hat geantwortet
Good quality tree and shrub, but took them over 1 month to deliver it and I had to chase them multiple times. Poor communication.
Unternehmen hat geantwortet
We have just purchased 3 large trees; 2 cherries and a Magnolia grandiflora. We have planted immediately and they form the “skeleton” of our new shrubbery (30 x 10 feet). Mail Order Trees are our... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Baumschule
- auch in
- Gartencenter
Vom Unternehmen geschrieben
At Mail Order Trees, we do far more than our name first suggests. As well as being specialist fruit and ornamental tree growers, supplying nurseries and other online tree outlets nationwide, we also offer a great range of home grown evergreen and deciduous shrubs, climbing plants, conifers, soft fruit bushes and hedging plants to buy online. Mail order trees is a family run business and pride ourselves on having a comprehensive range of British grown trees for sale and despatching them at realistic prices. Much thought and research has gone into the design and research of the packaging so your order arrives in first class condition.
Mail Order Trees Details
Vom Unternehmen geschrieben
Kontaktinformationen
42 Station Road, CB7 5LW, Ely, Vereinigtes Königreich
- 0800 066 5972
- info@mailordertrees.co.uk
- www.mailordertrees.co.uk
4,6
Hervorragend
17 970 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 52 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Everything went smoothly and when the…
Everything went smoothly and when the trees arrived, couldn’t believe the size of them, they’re huge, real bargain. Definitely recommend:)
18. August 2026
Antwort von Mail Order Trees
Thank you for your recent order, 5 star review and recommendation which we greatly appreciate. It is always nice to hear that we exceeded our customers expectations .
We hope the Catalpa Aurea and Purpurea are both doing well and have made pretty additions to your garden
Thank you for shopping with us
Kind regards
Mail Order Tree Team
No reply from company re my e-mail response to their Trustpilot reply
On May 4th 2026 I wrote a review re my Ceanothus Tree, titled: "No reply from company regarding two telephone voice messages left with company as required." I gave the review 3***
On May 19th 2026 I received a reply asking me to forward my order number to resolve my issue with Mail Order Trees, along with photographs. I made my reply to Mail Order Trees, via their e-mail address, on 26th May 2026.
Unfortunately I could not send the Order Number as I purchased the tree a year earlier in 2025. I did however send 4 photographs as required.
To this day 20/08/2026, very much like my previous review, I have not had any response from Mail Order Trees. Again, very disappointed with the company's non response! Hence 1* only.
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Mail Order Trees
Thank you for your feed back
We are sorry to hear this, we have searched our emails and cannot find the photographs you sent. Please email us your phone number so we can contact you.
Kind regards
Mail Order Tree Team
Good quality eucalyptus
Good quality eucalyptus, size as ordered, well watered & prompt delivery
13. August 2026
Antwort von Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
We hope the Eucalyptus have made wonderful additions to your garden
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Tree was in lovely condition and good…
Tree was in lovely condition and good communication.
12. August 2026
Antwort von Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate
We are pleased to hear that you had a very positive shopping experience with us.
Amelanchier lamarckii is such a pretty with all year round interest, we hope it is doing well and has made a wonderful addition to your garden
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Bought a silver birch ‘snow queen’…
Bought a silver birch ‘snow queen’ fantastic price and was really surprised with how good the tree 🌳 s when it was delivered. It’s about 3m tall and was delivered in about 7 days. Would definitely recommend these guys. Now
planted and doing well.
10. August 2026
Antwort von Mail Order Trees
Thank you for your recent order, 5 star review and recommendation all of which we greatly appreciate.
It is always nice to hear that we exceeded our customers expectations.
Betula Snow Queen is a beautiful Birch, we hope it has made a wonderful addition to your garden.
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Lovely tree at a good price.
Lovely tree at a good price.
Was advised of delay due to hot weather.
10. August 2026
Antwort von Mail Order Trees
Thank you for your recent order, 5 star review and patience during the recent very hot weather all of which we greatly appreciate.
Liquidamber Worplesdon is a stunning tree!! we hope it has made a wonderful addition to your garden.
Thank you for shopping with us
Kind regards
Mail Order Tree Team
As always great quality trees.
As always great quality trees delivered with care. Our first choice for trees.
10. August 2026
Antwort von Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate.
We hope the Quercus ilex and Cotoneaster Rothschildianus are both doing well.
Thank you for continuing to shop with us
Kind regards
Mail Order Tree Team
Successful delivery
Trees were delivered this afternoon by Chris. They are in good condition and he put them against a north facing wall till I'm ready to plant them as it has been exceptionally hot and dry for the last 2 months and the ground needs a serious amount of water and work done before I can plant them. Chris is very knowledgeable about the trees and gave me good advice. He was friendly and interesting to chat to.
10. August 2026
Antwort von Mail Order Trees
Thank you for your recent orders and 5 star review which we greatly appreciate.
We are pleased to hear that you had a very positive shopping experience with us and will pass your comments on to Chris.
We hope the Amelanchier and Eucalyptus are both doing well.
Thank you for shopping with us
Kind regards
Mail Order Tree Team
After an initial blip with the delivery…
After a blip with the delivery from Royal Mail I got reassured from mail Order Trees about the 2 years guarantee. Great communication
10. August 2026
Antwort von Mail Order Trees
Thank you for your review and feedback
We are sorry to hear that the courier took longer to deliver your order than normal.
We understand your concerns and have emailed you, hopefully the Magnolia arrived in good condition.
We look forward to hearing from you
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Excellent…
The tree arrived and my first thought on opening it was WOW. The sweet chestnut tree arrived very carefully wrapped and in excellent condition. The tree itself is very healthy and looks lovely, it even has chestnuts already growing on it. I highly recommend and would definitely use again.
10. August 2026
Antwort von Mail Order Trees
Thank you for your recent order, 5 star review and recommendation all of which we greatly appreciate. We are so pleased to hear that you are happy with the Sweet Chestnut, it is such a stately tree!! we hope it is doing well.
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Beautiful tree as described arrived…
Beautiful tree as described arrived well packed and fresh as a daisy ready to plant after a good drink. I am very pleased with their service and will order from them again
10. August 2026
Antwort von Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate.
We are pleased to hear that you had a very positive shopping experience with us.
Prunus Autumnalis Rosea is such a pretty tree, we hope it has made a wonderful addition to your garden.
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Fast delivery and great tree
10. August 2026
Antwort von Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate.
We are pleased to hear that you had a very positive shopping experience with us.
Prunus Kanzan is such a pretty tree, we hope it has made a wonderful addition to your garden
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Tree arrived in excellent condition and…
Tree arrived in excellent condition and a good size plant
6. August 2026
Antwort von Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate.
Magnolia Heaven Scent is such a pretty tree, we hope it has made a wonderful addition to your garden.
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Fantastic tree
Fantastic tree . Outstanding service.
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
We hope your tree is doing well
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Price was good
Price was good, I ordered 5 young trees, didn't take long to arrive, they came in a box, well protected, so they arrived in good condition. If I had space I would have bought more like.
6. August 2026
Antwort von Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate.
We are pleased to hear that you had a very positive shopping experience with us.
We hope the wonderful mix of conifers are all doing well.
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Carefully delivered in great condition…
Carefully delivered in great condition lovely healthy plant
5. August 2026
Antwort von Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate.
We are pleased to hear that you had a very positive shopping experience with us.
We hope the Wisteria Prolific is doing well.
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Excellent service
Excellent service. Tree was so good and only delivered when conditions were right. Liked the care taken with delivery. Reasonable prices also.
5. August 2026
Antwort von Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate, we are pleased to hear that you had a vey positive shopping experience with us.
Prunus Royal Burgundy is a stunning tree!! we hope it is doing well and has made a wonderful addition to your garden.
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Antwort von Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate.
Magnolia Butterflies is such a pretty tree, we hope it has made a wonderful addition to your garden
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Trees were in fantastic condition upon…
Trees were in fantastic condition upon arrival and were great value. They were also left sensibly as I wasn’t there to accept the delivery. Very happy!
5. August 2026
Antwort von Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
Betula Snow Queen is a stunning tree, we hope they are both doing well.
Thank you for shopping with us
Kind regards
Mail Order Tree Team
Great delivery
Great delivery - our wisteria is now in the ground and seems to be growing well
5. August 2026
Antwort von Mail Order Trees
Thank you for your recent order and 5 star review which we greatly appreciate. We are pleased to hear that you had a very positive shopping experience with us.
We are very pleased to hear that the Wisteria is doing well.
Thank you for shopping with us
Kind regards
Mail Order Tree Team
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