I have been a member of medicash for over nearly 40yrs and can honestly say I can’t fault them, if you ring with a query staff are always polite and friendly.
Unternehmen hat geantwortet
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Das sagen Bewerter
A very good app with everything needed to make a claim, including copy of benefits table. Easy to complete amd very quick response from Medicash. Many other Perks too! An excellent company.
Unternehmen hat geantwortet
Very simple and easy to submit a claim on the app. Have done several claims now over the last few years and claims have all been accepted and paid within 3 working days.
Unternehmen hat geantwortet
Ok. I couldn’t claim for dental treatment because my dental practice said I needed to pay a 50% deposit. Medicash says the receipt needs to show full payment. They wouldn’t accept two receipts showing... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Everyday health cover and health insurance from Medicash; affordable healthcare cash plans and health Insurance for families, individuals and businesses.
Kontaktinformationen
One Derby Square, L2 1AB, Liverpool, Vereinigtes Königreich
- 0800 011 2222
- marketing@medicash.org
- www.medicash.org
4,6
Hervorragend
6717 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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They are always helpful if I do need to…
They are always helpful if I do need to ring, but most of the time I do my claim online.
And a few days later after submitting my claim it is paid in to my bank account.
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Debra,
Thank you for your 5* review! We're delighted to hear your positive feedback regarding our customer service.
We look forward to processing your next claim.
Kind regards,
Hannah
Good Company.
The company is easy to deal with and my on line account makes it easier. They let you know when you’ve up loaded the receipt if it’s ok. I’ve been with Medicash for years now and think it is a good firm to be with. You can be covered for as little or as much as you like. As they have different levels of cover.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Diane,
Thank you for your 5* review! We're so pleased to hear that you've been with us for years and that you're enjoying the benefits of your cash plan.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Claim dealt with efficiently in
Claim dealt with efficiently.
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi,
Thank you for your 5* review! It's great to hear that you're finding our claiming process efficient.
We look forward to processing your next claim.
Kind regards,
Hannah
It’s the words used to prompt the next…
It’s the words used to prompt the next navigate I was a bit nervous at first but it is easier once familiar
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Chas,
Thank you for your review! We're delighted to hear your positive feedback.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Antwort von Medicash
Hi Daren,
Thank you for your 5* review! We're delighted to hear your positive feedback regarding our claiming service.
We look forward to processing your next claim.
Kind regards,
Hannah
Excellent service
Excellent service !
Straight forward to make a claim and normally paid back into your bank within a week.
Great options for what you can claim money back on , optical, dental, massages and osteopath. Very worth while .
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Tracey,
Thank you for your 5* review! It's great to hear that you're enjoying the benefits of your cash plan.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
how much faster you are paying out
I am impressed at how much faster you are at paying now, paid within 2 days, previously was couple weeks. Well done, keep it up.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Sue,
Thank you for your 5* review! We're delighted to hear your positive feedback regarding our claiming service.
We look forward to processing your next claim.
Kind regards,
Hannah
Always a positive experience
Always a positive experience. Prompt hassle free payment
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Terence,
Thank you for your 5* review! We're so pleased to hear your positive feedback regarding our claiming service.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Hopeless
Hopeless! Always finding ways to either not pay or delay payments. No longer good value
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi,
Thank you for your review. I'm sorry to hear of your experience.
We actually have some videos on our website which explain the most common issues customers have when submitting claims and what to do to avoid this. You can find them at www.medicash.org/claims.
If you still have questions, our customer service team are always on hand to assist. You can contact them on 0151 702 0265 or by email at customercare@medicash.org
Kind regards,
Hannah
Very good customer service and prompt…
Very good customer service and prompt settlement of claims.
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Gajendra,
Thank you for your 5* review! We're delighted to hear your positive feedback regarding our customer service.
We look forward to processing your next claim.
Kind regards,
Hannah
Every time I have used the app I have…
Every time I have used the app I have never had any problems, and always a quick service
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Edward,
Thank you for your 5* review! It's great to hear that you're enjoying the benefits of your cash plan via our app.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Swift & easy service
Swift & easy service. Thank you.
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Richard,
Thank you for your 5* review! We're delighted to hear your positive feedback regarding our service.
We look forward to processing your next claim.
Kind regards,
Hannah
It is so easy to make a claim online…
It is so easy to make a claim online using the Medicash app. Communication from Medicash is first class and payments directly into my bank so promptly. Thank you👍👍
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Pete,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process easy and prompt.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
Poor dismal shocking service
Poor dismal shocking service , every interaction as a claimant causes stress. Incapable of dealing with claims without demanding the bizarre information. Invoices templates from hospitals and providers are asked to be changed . Zero empathy and a business that runs like dinosaurs are in charge
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi,
I’m sorry to hear that you’ve had a bad experience and we’d like to look into this further for you.
Please can you respond to our request for more information so we can locate your policy.
Alternatively, please feel free to contact our Customer Care Team via email at customercare@medicash.org with your full name, policy number and address.
Kind regards,
Hannah
Antwort von Medicash
Hi Paul,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process easy and quick.
We look forward to processing your next claim.
Kind regards,
Hannah
Really easy to use app
Really easy to use app and always very fast to authorise payments. Have found the app brilliant
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi,
Thank you for your 5* review! We're delighted to hear that you're finding our claiming process easy and fast via our app.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
great help
Medicash is a great help towards treatments, their website is great and it's easy to make a claim, keep up the good work🙂
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi John,
Thank you for your 5* review! It's great to hear that you're enjoying the benefits of your cash plan.
We look forward to processing your next claim.
Kind regards,
Hannah
Can’t believe how easy it was to upload…
Can’t believe how easy it was to upload an invoice - complete a very simple form
And I was paid days later.
Phoned the helpline to understand how it works, and a human answered!
And she was super-helpful.
Delighted with my first experience of Medicash
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Jenni,
Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process easy.
Please do not hesitate to reach out should you need anything from us.
Kind regards,
Hannah
I wouldn't recommend this company
I wouldn't recommend this company, I've used others in the past and have had no issues. These guys try everything in their power/small print not to pay out. The effort to fight to get genuine claims paid is not worth the hassle and stress.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Kyra,
Thank you for your review. I'm sorry to hear of your experience.
We actually have some videos on our website which explain the most common issues customers have when submitting claims and what to do to avoid this. You can find them at www.medicash.org/claims.
If you still have questions, our customer service team are always on hand to assist. You can contact them on 0151 702 0265 or by email at customercare@medicash.org
Kind regards,
Hannah
The app is super easy and it helps out…
The app is super easy and it helps out with bills! Love it
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Medicash
Hi Charlotte,
Thank you for your 5* review! It's great to hear that you're enjoying the benefits of your cash plan.
We look forward to processing your next claim.
Kind regards,
Hannah
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