I have been a tenant of Midland heart for nearly 5 years. Repairs are always completed and workmen always do a fantastic job! My most recent repair on a kitchen cupboard was completed by a workm... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I have been a tenant of Midland heart for nearly 5 years. Repairs are always completed and workmen always do a fantastic job! My most recent repair on a kitchen cupboard was completed by a workm... Mehr ansehen
Unternehmen hat geantwortet
Surveyor named Ashish visited from specialist repairs team. He explained the process what is he going to do. Explained how to raise routine maintenance jobs on the midland heart app. He was polite pro... Mehr ansehen
Unternehmen hat geantwortet
Had David Loveday come to complete a job on behalf of Midland Heart, very friendly and professional! Came prepared and had the job done quicker than expected. We need more people like David.
Unternehmen hat geantwortet
The person was polite and understanding and dealt with the case smoothly,i must say though I did have to wait 34 minutes to speak to someone which I think is a bit too long to wait apart from that eve... Mehr ansehen
Unternehmen hat geantwortet
Midland Heart is a respected housing association providing quality, affordable homes across the Midlands. Since 1925, we’ve been committed to providing safe and well-maintained homes for individuals and families. Today, we manage thousands of homes across the region, and our mission remains the same - putting tenants at the heart of everything we do. We always listen to tenant feedback, invest in our neighbourhoods, and deliver a reliable repairs and maintenance service. Whether you live in one of our homes or are looking to join our community, we’re here to support you. Share your experience on our Trustpilot page and help shape the services we provide. (This profile is monitored Monday to Friday, 9am - 5pm. For emergencies, please call 0345 60 20 540.)
20 Bath Row, B15 1LZ, Birmingham, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Paul Frankton came out to fix a leak in my upstairs toilet. He was very friendly, explained what the problem was and went above and beyond to fix the issue.

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Steven was helpful and did very nice job. And put on show covers before coming inside. Thank you very much

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Surveyor Ashish from specialist repairs team visited today. He was polite professional and knowledgable. Explained the Post Inspection procedure prior to start the job. Very respectful.

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Stephen was the D&M man come to repair my mould after a leak from the flat above. Not only did he repair the leak, he cleaned my hall wall up, repaired it and the painted it. Not only that, he did the same to my wet room ceiling which was also damaged. Well done Stephen and thank you. It is better than it was before.

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Steve was very nice and professional today! Nowadays is rare to find someone that actually cares about the tenants wellbeing and goes above and beyond to support us. I hope Midland Heart gets to hire more professionals like him!

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Surveyor Ashish from specialist repair visited today. He was very polite and took his shoes off without even asking very respectful of my property.

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Thierry & Clive
EXCELLENT SERVICE
From both of these workmen
Brilliant job done immaculately Tidy with work tools etc
Well mannered and polite
Definitely worth getting the job finished
Very much appreciated thankyou 👌

Antwort von Midland Heart
Jagjit has been very attentive and has taken my issues very seriously and was very thorough as I have had issues of mould and damp and structural issues all this had been highlighted for the past 3 years and was fobbed off of constant back and fourth he has made sure everything was noted down and was very reassuring and did not keep me in the dark of the whole process as the previous experiences was just touch and go and nothing was done about it but overall the service provided by this gentleman Jagjit was amazing so for that I would give the overall a great rating for the gentleman.

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Spwron Singh did a brilliant job removing the mould on the bathroom ceiling. He also took the time to send in a request to the repair team regarding damaged alcove on the window edge on my behalf. Spwron gave me positive, helpful advice and tips on future maintenance mould issues, he was professional, polite and respective in my home. He took great care to ensure everything was clean and tidy after the work was carried out. Spwron is a credit to your team, thank you again Spwron Singh! 👍🏾

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Phil from the rangers team is absolutely awesome he really rescued me and my dad when I got locked out. Also thanks to Aisha from repairs making it happen

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Danny and Shaf came a few weeks ago to clear bulky waste from in and around my property, following an inspection.
They were very accommodating and efficient.
Proof again, Rangers are not just a myth.
Well done Guys!

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Upstairs bedroom had floor boards underneath the carpet, in the middle section of room were making creaky noises. Martin White , who came to fix was very friendly and approachable. He was able to identify how to fix creaky noise. By replacing and fiting two boards which he crafted quickly and drilled at my sections to stop the creaky sound overall. He also cleaned up after himself and placed back the carpet for me.

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Im not talking for midland heart it self as they seem to not care about my situation being an emergency regarding getting in to a niebours flat to find the leak that is impacting my flat and my life im giving the two work men who are brilliant Martin and Steve they are fantastic they did all they could do considering the curcumstances they need medals they couldnt finish the work due to the leak in the flat next to me not getting sorted as midland heart need to get in next doors flat to fix the leak so its a waiting game but when /if this is sorted i am going to tell midland heart i want Martin and Steve to finish the work once again Martin and Steve are fantastic

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Great work from Tevin, had the kitchen tiles done. Did a fantastic job. Stayed well over the time he should have, left at 7pm instead of 5pm just to make sure he got the job done!! and even cleaned up everything after he finished went above and beyond what was expected. Left no mess and clean job overall.

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Steve came out to treat some mould in a bedroom. Very helpful and friendly guy and gave me some good advice for future reference. All round really good service I’m very happy

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We had Hatel (I think that’s how you spell it) come to our property today and he was amazing, professional, informative and just very helpful. Made sure we were happy with all the work carried out. Made sure the work that wasn’t was done when he was there and even took time to talk to my children who kept saying hi. Honestly he’s an asset to the company

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I had Martin White come out and do some plastering on our living room wall. He was very detail oriented and took his time to ensure that the wall was completely even. He answered all my questions and offeee advice regarding any follow-ups work that would be required with expected times this could start to be booked in from. He was very polite and cannot recommend him enough.

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Been living at this address for well over 20 years, in the early years had so many issues. But in the last 10 years Midland Heart have been amazing. So I thank you 😊

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Surveyor Ashish from specialist repair team visited today. Very polite, professional and raised repairs for me with no problem

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