I have been a tenant of Midland heart for nearly 5 years. Repairs are always completed and workmen always do a fantastic job! My most recent repair on a kitchen cupboard was completed by a workm... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I have been a tenant of Midland heart for nearly 5 years. Repairs are always completed and workmen always do a fantastic job! My most recent repair on a kitchen cupboard was completed by a workm... Mehr ansehen
Unternehmen hat geantwortet
Surveyor named Ashish visited from specialist repairs team. He explained the process what is he going to do. Explained how to raise routine maintenance jobs on the midland heart app. He was polite pro... Mehr ansehen
Unternehmen hat geantwortet
Had David Loveday come to complete a job on behalf of Midland Heart, very friendly and professional! Came prepared and had the job done quicker than expected. We need more people like David.
Unternehmen hat geantwortet
The person was polite and understanding and dealt with the case smoothly,i must say though I did have to wait 34 minutes to speak to someone which I think is a bit too long to wait apart from that eve... Mehr ansehen
Unternehmen hat geantwortet
Midland Heart is a respected housing association providing quality, affordable homes across the Midlands. Since 1925, we’ve been committed to providing safe and well-maintained homes for individuals and families. Today, we manage thousands of homes across the region, and our mission remains the same - putting tenants at the heart of everything we do. We always listen to tenant feedback, invest in our neighbourhoods, and deliver a reliable repairs and maintenance service. Whether you live in one of our homes or are looking to join our community, we’re here to support you. Share your experience on our Trustpilot page and help shape the services we provide. (This profile is monitored Monday to Friday, 9am - 5pm. For emergencies, please call 0345 60 20 540.)
20 Bath Row, B15 1LZ, Birmingham, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Martin white was a clean and kind man he went beyond his job discretion and cleaned up after his work would keep him to help me around the house thanks Martin very greatfull
Marcia

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I booked some repairs as my taps and shower were leaking. Mr Ian Griffin came within the time frame that was given. He was very polite and professional, I asked him if he could wear his shoe protection as not to dirty my stair carpet. He said yes of course.His work was perfect he repaired all my leaking taps and shower, He was so cleaned areas he was working in I was very pleased

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It is safe and peaceful flat block to live in.
Have lived in this block near 20 years, neighbours moved in and out by their circumstances change, this place always been keeping tidy in public area inside block.Rubbish bin has been collected, window outside has been cleaned on regularly bases. And furthermore,there are nothing happen to make resident terrify, they feel peace in mind.

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Good but if do all house again rebuild because too cold inside and some time rain falling on roof in our bedrooms and dining room .

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The rent staff just wouldn't listen to me it really stressed me out, I won't be going through that again very disappointed

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The process was flawless from start to finish. The maintenance gentleman Apolostis was on time, was very polite and efficient and clean. All in all excellent 👍

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Everyone is so friendly and nothing is to much trouble so very pleased 😁 👍

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Dave & Evrol came to my home to fit in a new bath tub. They did an Amazing job. They ensured they cleaned up after themselves. They were polite patient and welcoming. I highly reccommed there service. The finishing touch was just perfect 10/10

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Paul Frankton came to my property and showed me his photo id and told me his name and that he was from Midland Heart and he had came to do repairs in my property.
He was very polite which I appreciated.
Showed him the repairs
I had reported and he carried out the repairs and showed me what he had done and checked I was happy with the repair which I was very happy.
He carried out the repairs in good time and removed any rubbish and cleaned the surface he had worked on which I appreciated.
Very Professional and a credit to Midland Heart.
Have lived at my house many years and not always had Professional workmen but must say he definitely was .Thankyou

Antwort von Midland Heart
Angry at rent prices to live in a place that is a mess. Paying charges for maintenance of area where it is always looking disgraceful! Litter everywhere , I’d might aswell live in a tip !
Want a move but can’t get one as no one wants to live where we do because of the state of it ! No support from housing officer don’t even know who it is !

Antwort von Midland Heart
Steve from Midland Heart came out to do some work today (mould treatment).
Steve is very polite and jovial. He is very professional, he showed his ID upon arrival and explained what he was going to do before he entered my home.
Lovely to have met him. Would welcome him back into my home again. We need more work men like him. Thank you Steve, all the very best keep being you.

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Lee Tennant advisor was professional polite, punctual and great to deal with very happy with Lee s work attitude!
I have had some terrible experiences with other MH staff , but Lee gets ten out of ten thanks Darren.

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Jagjit, came and explained everything to me and has now reassured me that the damp and mold will be sorted, he told me he will try his best to give us the help that we need. He took pictures and explained how the jobs should be done. Thank you
Also Steve came too and explained what was wrong with our walls and he cleaned everything up. He was very calm and reassuring.

Antwort von Midland Heart
Jag Clare was very helpful during his visit. He quickly removed the mold and explained how to prevent it from happening again. He also noticed numerous cracks in the house and immediately took pictures to report it. Throughout the whole process he explained what may have been the causes of all these issues and was extremely informative.

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Terry and Graham they came to 100 Durham and they did work n they were soo nice n helpful never seen people like that.. Soo nice n helpful

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as always good communication turns up when they say they will. staff on calls helpful and polite and deal with my issue first time

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Midland heart is a really good housing association and very helpful when I needed help

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Evrol, thank you for your professionalism and willingness to go above and beyond. Not only did you resolve the issue the French doors, you also very kindly moved the latch for the garden gate which I can finally bolt from the inside. God bless you always. 🙏🏻

Antwort von Midland Heart
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