Momentum Warranties Bewertungen 

Simple, very helpful

Does come out with an outcome, but can take a bit of time to go through the system, you have no car for a few days but most of the amount is paid, for an old car however it is a good service as it isn’t new

Very polite and easy to buy the car thank you again

Really easy to deal with and explained everything that I asked about.

Absolute madness from start, purchased a quasquai from a car dealer with a three month warranty from momentum warranty included which also covered the stereo system as well as engine and gearbox and within less than a couple of weeks then led screen has completely disappeared, filled out the form on the app for momentum and was authorised for a replacement from Halfords who momentum has a contract with, five visits to Halfords and multiple calls to momentum last visit to Halfords being told it's between ourselves and momentum and they refuse to assist any further then spoken to momentum about what was actually said and was given an apology from both Halfords and momentum warranty which then momentum asked ourselves to purchase the agreed system and send receipts to momentum which we did on Saturday and again today as apparently they didn't receive the original proof of purchase and Halfords assured us they sent the invoice as instructed directly by momentum but yet today we have found ourselves still chasing the full agreed refund of 407 pounds from momentum who originally agreed to refund on the receipt of proof of purchase, we have never had such a long circus situation like this ever before with regards to a warranty on a purchased vehicle and although at first we was considering extending the warranty for the car after this only claim made and the absolute shambles of calls and visits to Halfords, we wouldn't even consider extending the warranty but instead put the money to the side for any future bills as from start until now and it's not even sorted and over a week now the stress inconvenience and anxiety this claim is causing is unspeakable, we are now in a situation due to believing that upon receipt of proof of purchase we would get a full refund we are currently out of pocket of £407 which with the current climate is a hell of a lot of money, I would seriously think twice going forward purchasing a car covered by a warranty company as I've never experienced anything like this ever before

Ross was absolutely amazing...when I first spoke to him he explained everything and give me the payment options, made sure I understood everything then after he spent all that time I asked if i could have a think and if he could call me back the following week and he was so nice about it even after the time he spent talking to me so the following week he rung me on monday morning explained it all again made sure I was happy to go forward...he was brilliant, 5 stars, 10 out of 10

As a new customer I had a really good experience with Ross who dealt with my query, regarding extending my warranty, every step was done professionally and explained,all set up with one phone call,and as a bonus 20% off my quote.

Great Service & Friendly Attitude

Claim rejected. A head gasket failure was detected by our garage. We were asked for photos which we couldn’t provide because it’s hidden. Had to go ahead with the work ourselves. Cost £1400, of which Momentum paid nothing.

Proactive renewal prompt and quick and easy renewal.

Super easy to sort, great friendly staff and brilliant prices

Very good customer service. Thankyou

I've just picked up my car from Checked Cars Ltd and Mark the owner there was excellent and very informative
He introduced me to your company and if I need to use you I hope it's as good as Mark said.
Thank you in advance if I ever need you. R.J. Powley.

i Bought a 2016 vivaro van june 2025 .by october the gearbox started whining and grinding ,contacted momentum , they said take it ti one of the garages that do thier warranty work, to check that the fault is the gearbox so i did, garage was local to me, they found that when they drained the gearbox oil it was found to have lots of iron fillings , so garage said its a new gearbox , they sent the report to momentum , and i phoned them to ask have they had the report. and asked them are they going to replace my gearbox, the answer was they want gearbox out and stripped down to see the damage . i said who is paying for this , they said me .but i said its under warranty and the garage only replaces gearboxes not strip them . garage said the report is what they asked for .the conversation went on for a while then another person came on the line and said we are not covering your gearbox due to wear and tear , the van has only been driven 5 miles to a college and 5 miles back nothing in the back .so no load . so they said no payout so first bill £72 Plus vat had to pay . I even said i would go half with the repair still no .Had to have a new gearbox so i asked the garage to fit a new clutch as well .so final bill £3.700 pounds , not a penny from the warranty people , dont take a warranty out with them , the booklet is very misleading they are happy to take you money tho ,i have filed a case with the ombudsman

Very disappointing experience with momentum. Warranties . I purchased a Momentum Warranties Plan 2 warranty for my 2013 Kia Ceed 1.6 CRDi.

My vehicle developed ABS/traction-control warning lights. The garage inspected the vehicle and found that the rear wheel bearings had deteriorated, with corrosion and damage to the bearing casing. The garage also found that the ABS sensors had been damaged as a consequence and had become seized in place, requiring them to be forcibly removed.

The garage provided evidence, including video, to Momentum. Momentum declined the claim, stating that the corrosion represented gradual deterioration/wear and tear.

I disagree with this decision because the garage’s evidence indicated that the damage to the ABS sensors was a consequence of the deterioration and failure of the wheel bearing/casing.

Momentum has maintained its decision despite my complaint, so I have now referred the matter to the Financial Ombudsman Service.

I have deliberately not included my policy number or vehicle registration in this public review for privacy reasons

Just sorted out warranty with Momentum on new van, extremely easy to deal with, quick phone call and activated immediately

Very friendly service explained everything very well would recommend this service

Excellent experience, Karl and Kurtis were very knowledgeable about the car I was looking at and ended up buying, they answered every question I asked and they gave me excellent part ex and I bought a very good and solid car.

Very quick to set up