Darren was our first point of call when we initially contacted MWQ regarding POA for us. He was excellent- very friendly and efficient and explained things in laymans terms for us to understand. He... Mehr ansehen
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Darren was our first point of call when we initially contacted MWQ regarding POA for us. He was excellent- very friendly and efficient and explained things in laymans terms for us to understand. He... Mehr ansehen
Unternehmen hat geantwortet
Darren phoned when he said he would .Explained everything in easily understood language. Was very patient .Have dealt with this firm before 5 years ago and found them very professional
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Though everything was done remotely, it still felt like we were dealing with real people competent in their jobs. The initial remote consultation was particularly good. The documents created were re... Mehr ansehen
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I cannot praise enough the service I received from MWQ Estate Planning when sorting out my LPA. I chose not to do it myself online and from the initial phone enquiry to setting it all up, I was treat... Mehr ansehen
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MWQ Estate Planning is one of the UK’s leading specialist Will Writing and Estate Administration Companies. We cover the whole of the UK. We offer a very personal, tailored approach, making the process easy and understandable for everyone. We ensure that you receive the best advice at an affordable price. We are Members of and Regulated by The Society of Will Writers Our Professionally trained personnel have many years of experience in the Wills and Estate Planning industry. We are dedicated to the highest standards in the industry and we adhere to strict codes of conduct including SWW and STEP. All our cases are Insurance backed up to £2m per claim. Our prices are amongst the most competitive currently in the UK and can be up to 75% less than your local High Street Solicitor. We also offer a price match guarantee. We are highly recommended by all our customers. We provide individual Will & Estate Planning quotations with affordable payment plans for all UK residents. We promise to provide the best advice and the best service at the right price for every client. MWQ Estate Planning is a boutique Estate Planning firm specialising in estate planning, probate, and trusts. Our team of experienced Estate Planners has a reputation for providing personalised and compassionate legal services to clients throughout the Country. Our passion for helping families secure their financial futures and protect their loved ones inspired the creation of MWQ Estate Planning. At MWQ Estate Planning, we understand that estate planning can be a daunting and emotional process. That's why we take a holistic approach to our client relationships, providing legal counsel and support every step of the way. We believe that everyone deserves a comprehensive and effective estate plan that meets their individual needs and goals. Whether you're looking to create a will, set up a trust, or navigate probate proceedings, our team is here to help. If you're in need of reliable and experienced Legal guidance, look no further than MWQ Estate Planning. Contact us today to schedule a consultation and learn more about how we can assist you.
The Bridgewater Suite, The Towers, The Towers Business Park, Wilmslow Road, Didsbury, M20 2SL, Manchester, Vereinigtes Königreich
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On the 24/03/2026 I entrusted MWQ to secure a Deputyship LPA for my bed ridden wife by credit card over the phone. The man who spoke to me on the phone was very accommodating and helpful.
By the 27/03/26 I realised that what I had been told by the firm, ' This can take as long as nine months,' was not helpful, considering my wife is in an advanced state of dementia, so I cancelled the contract by text as I could be spending £2000 for nothing if she died before time ran out. Also, I had not returned their cancellation form which states that refunds are paid by bankers draft.
On the 13/04/26 and the 15/04/26, I did not receive call backs though they were promised.
On the 20/03/26, after enquiry, I was told to send my bank details. I was told that the refund could take 5-7 days.
[Under the Consumer Contracts Regulations 2013 solicitors are duty bound to refund money promptly and within 14 days of notice of cancellation and through the same means by which it was originally made]
21/04/26, I asked for the repayment to be made by card.
28/04/26, I wrote, asking for my refund.
28/04/26, I received a call saying the payment would be with me by Friday 01/05/26.
01/05/26,no money had been sent, so I wrote declaring that I would like to use their complaint system.
01/05/26, 'a payment in full was made into my bank today, but it might take 2-5 days to show,' they advised.
03/05/26, I am writing this altogether unsure whether anything will be done.
I have learnt during this process that firms have to pay for cancellations. If I had known that-yes, I would have given greater consideration initially, to starting the contract, but the service has been abysmal.
05/05/26 A full refund was made into my bank account.

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Very helpful and explained every thing and any questions we asked was explained clearly by Alex

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Darren was very reasuring and polite and explained in detail

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Full explanation from Darren in setting up our LPA Made. Sure we fully understood what we were doing also explained timescales. Thank you

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Very friendly, professionally guided as to the right decision as guidance, Alex was polite and very professional the company price was great. Many thanks

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Both Darren and Jeff were very helpful and explained everything so it was easy to understand.

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I recently completed my Lasting Power of Attorney with MWQ Estate Planning, and I couldn’t be more pleased with the service I received.
From my very first phone call, Darren provided clear, reassuring advice that immediately put me at ease. This was followed up with prompt and helpful emails from the legal team, who guided me through each step of the process.
I’ll admit I was initially a bit dubious, especially as I live in Darlington and the firm is based in Manchester, but I needn’t have worried. Everything was handled smoothly, efficiently, and without any complications.
The entire process was completed in a timely manner, and the professionalism and communication throughout were excellent. I would highly recommend MWQ Estate Planning to anyone considering arranging their Lasting Power of Attorney.
– Joanne Griffiths

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Great communication and the telephone meeting was arranged quickly.
All seems good, now waiting for the first draft of the paperwork.

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Everything was explained clearly and understandably. Alex was very friendly and listened to all our questions. Very happy.

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MWQ is a great company to work with especially Alex who helped us go through the whole process of LPAs he was there for us all through.Thank you Alex.

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Darren has listened to what we have told him and given us the advice we need. He has taken all the information for our LPA very courteously without using jargon. He has explained what we needed to know and made himself available as and when we need his services.

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Alex guided us through everything, really pleased we found this company to organise our estate properly

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Alex was so helpful and gave information that I could understand.

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Clear and regular communication and updates throughout the process, many thanks for your help and. Support

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Very poor experience with MWQ Estate Planning. Despite paying upfront, there was little to no progress made. Communication was inconsistent and I had to chase repeatedly. Eventually had to terminate due to lack of service. Would not recommend based on my experience.

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Straightforward and helpful. Explained well in simple terms

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Excellent service from start to finish. They made the process very easy and stress free.

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Very impressed with how smooth everything went n Geoff who I spoke to explained everything in full.

Antwort von MWQ Estate Planning
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