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Oakleigh Watches Ltd Bewertungen 

655
•
TrustScore 5 von 5

4,9

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had a very pleasurable experience dealing with Giles from Oakleigh Watches today. The watch was in excellent condition and was exactly as described. I will certainly be looking to purchase another o... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I was treated like royalty by Giles at Oakleigh Watches. I live in a suburb of Dallas, Texas and was searching for a Tudor Royal with a blue face as a gift for my son on his wedding day. I located th... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I've now bought four watches from Oakleigh Watches ( please don’t tell my wife! ) , and every single purchase has been a perfect transaction. The watches are always exactly as described, communication... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Giles was brilliant. Guided me through the process of trading in my watch and buying another. Postal and transaction was super smooth. Pricing of trade in and purchase was excellent as well. Would w... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Uhrengeschäft
  2. auch in
  3. Juweliergeschäft
  4. Schmuckexporteur
  5. Uhrenhersteller

Vom Unternehmen geschrieben

Oakleigh Watches is a trusted UK specialist in pre-owned luxury watches, dedicated to helping customers find exceptional timepieces with complete confidence. We carefully source, inspect, and authenticate every watch we sell, ensuring the highest standards of quality, originality, and performance. Our collection includes some of the world’s most respected watch brands, selected for their craftsmanship, heritage, and enduring value. Each watch is thoroughly checked by experienced professionals and presented with clear descriptions, transparent pricing, and honest guidance, so customers can buy with peace of mind. At Oakleigh Watches, customer service is at the heart of everything we do. From first enquiry to after-sales support, we pride ourselves on being approachable, knowledgeable, and reliable. Whether you are purchasing your first luxury watch or adding to an established collection, we aim to make the experience straightforward, secure, and enjoyable. We understand that a fine watch is more than an accessory – it is a statement, an investment, and something built to last. That’s why we focus on trust, integrity, and long-term relationships with our customers. Oakleigh Watches – the home of pre-owned luxury watches. It’s about time.

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Free UK Delivery Service

Mon to Fri - we offer a free 24 hour delivery service.

Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

655 Bewertungen

5 Sterne
4 Sterne
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1 Stern

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4,9

Alle Bewertungen

(655)

75 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

First time in the luxury watch market…

First time in the luxury watch market was made easy with Giles from Oakleigh watches.

Happy to answer my questions and quick with all aspects of the sale from initial enquiries to delivery.

Highly recommended… great service!

26. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Oakleigh Watches Ltd

Thanks Simon, so glad you’re pleased

Bewertet mit 5 von 5 Sternen

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
I’d like to personally thank the Director of Oakleigh Watches, Giles Massingham, for helping me with my first Rolex watch from start to finish. I was guided through the entire process with patience, honesty, and genuine expertise, which made what could have been an overwhelming purchase feel exciting and reassuring instead. Giles took the time to understand exactly what I was looking for, answered every question clearly, and made sure I felt completely confident at every stage. The service was professional, transparent, and truly first-class. An exceptional experience and a company I would highly recommend to anyone considering a luxury watch purchase.

24. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Oakleigh Watches Ltd

Hi Anna, it was a pleasure to supply you with your first Rolex and I'm so glad that you're happy.

Giles

Bewertet mit 5 von 5 Sternen

Great experience!

Great experience - lovely chap - super responsive and very pleased with the watch. Really good to have a business you can trust!

7. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Oakleigh Watches Ltd

Excellent feedback - thanks Matt

Bewertet mit 5 von 5 Sternen

Top-Class Service from Oakleigh Watches

I recently had the pleasure of buying a watch from Giles and the experience was exceptional from start to finish.

His communication was excellent throughout the entire process, keeping me well-informed and completely at ease. The service was incredibly quick, and he was more than happy to answer any questions I had along the way.

27. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Oakleigh Watches Ltd

Thanks Joe, that's great to read

Bewertet mit 5 von 5 Sternen

Fantastic experience by a watching for…

Fantastic experience by a watching for my son. Oakleigh were happy to field any questions I had. They instilled great confidence when purchasing a large value items. Delivery was very quick and the item is arguably better than described! If you’re thinking of making a purchase with Oakleigh Watches then go ahead with confidence - you won’t be disappointed.

19. November 2025
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Antwort von Oakleigh Watches Ltd

It was a pleasure Ben

Bewertet mit 5 von 5 Sternen

Giles was a pleasure to deal with

Giles was a pleasure to deal with, highly responsive and informative. His knowledge and passion about his watches is evident, which I found very refreshing.

The part exchange price we agreed upon was very fair, especially considering the immaculate condition the watch arrived in.

I’d highly recommend checking out the Oakleigh Watches YouTube channel, here you will get a real sense of why their ratings are so high.

10. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Oakleigh Watches Ltd

Thank you Will, it was a pleasure - I’m delighted that you love your watch and more so that you enjoyed the experience.

I hope to speak to you again soon

Giles

Bewertet mit 5 von 5 Sternen

Giles was excellent and very…

Giles was excellent and very knowledgeable and someone you have every trust and confidence in. A great place to buy a classic watch. No hesitation in recommending Oakleigh Watches.

9. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Oakleigh Watches Ltd

Thank you Stephen, so glad you're happy

Bewertet mit 5 von 5 Sternen

A real pleasure to deal with

Giles was an absolute pleasure to deal with, very patient with me and gave some great advice.. I am over the moon with my purchase and look forward to seeing Giles again to add to my collection

4. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Oakleigh Watches Ltd

Thank Paul, it was a pleasure.

Bewertet mit 5 von 5 Sternen

Lovely Tudor

Delighted with the service I received from Giles, who stayed in touch regularly throughout the process of receiving my watch. The Tudor I purchased is in amazing condition, even better than the photos suggested. Overall very happy with my purchase and wouldn't hesitate to recommend Oakleigh Watches to anyone looking for a high quality timepiece.

6. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Oakleigh Watches Ltd

Hi James, thanks so much for this.

Bewertet mit 5 von 5 Sternen

5***

The third time I have dealt with Giles a great guy. Makes even great coffee. Great watches. A real watch guy with a super service. 5*

1. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Oakleigh Watches Ltd

Thank you so much, Brad, it was a pleasure to see you today and I’m glad you walked away with the watch that you wanted

Bewertet mit 5 von 5 Sternen

Excellent experience.

A fantastic experience working with Giles from Oakleigh Watches. Communication was excellent and the entire process couldn't have been smoother. I would highly recommend Oakleigh Watches to anyone looking for their dream watch!

23. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Oakleigh Watches Ltd

Thank you Arvind, it was a pleasure to deal with someone so straightforward and I’m delighted that you love your Datejust 41

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service from a very professional firm.
Giles is very helpful, straightforward & good to deal with.

16. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Oakleigh Watches Ltd

Thanks Paul, it was a pleasure working with you.

Bewertet mit 5 von 5 Sternen

Great, friendly experience!

My first watch purchased through Giles / Oakleigh Watches and I say that as I have a feeling it won’t be my last!

Friendly, quick correspondence and a cracking cup of coffee at the showroom too where I was really looked after to get the watch I’ve been after for some time.

Traded in another and the deal was fair and easy… the whole experience thoroughly enjoyable and love the new piece!

Thank you!

14. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Oakleigh Watches Ltd

Thanks for making the journey to come and see us in person Paul - I'm so glad that you're loving your watch and you're welcome back for more coffee any time!

Giles

Bewertet mit 5 von 5 Sternen

This co is first class and very easy to…

This co is first class and very easy to work with Giles made the purchase totally hassle free watch arrived as promised and in the condition as advertised I will have no hesitation is purchasing from them in the future

6. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Oakleigh Watches Ltd

Thank you Ken, I’m delighted that you’re so pleased

Bewertet mit 1 von 5 Sternen

Not as advertised.

I purchased a watch that was advertised.
as“nearly new no marks to distinguish from new,” That's a direct quote from the description of the watch.

But when it arrived, it had several very visible scratches all over the watch and very clear signs of wear. The condition did not match the description at all.

Delivery took a while as it needed authenticated frustratingly 4 days after I paid I had to contact the seller who told me that it needed to be authenticated once it got to here I received it Next day, I feel without my message I wouldn't have even been contacted at all.

Although the sellers communication once I had established first communication was very good and He was very helpful. Offered me a token of Goodwill and to make the watch right which I declined.

Overall, considering the feedback this seller has and the amount of time I spent researching the watch and this company I still can't believe This happened It went so very wrong. I am beyond disappointed and still saddened by what happened.

I don't appreciate the passive aggressive response either. You clearly didn't post it straight away at all.

Your 11 photos were misleading as you show none of the scratches. You could have added 100 photos but if your not going to show the actual side of the watch or strap with said marks really doesn't matter how many photos you add.

You do not show the scratches on the hastelite glass or to the back of the watch which was scratched on two sides of the lugs.

And personally to say the strap was new.
is a joke as you can see from the photographs that I've taken it's very much used and worn.

Also again, you're missing the point with the delivery from you to the authenticator was slow!
From the authenticator to me was next day delivery.

I simply wanted the watch that you described.
If you had have said, "very slight marks of minor wear" I would have never bought the watch.

And Regardless of the discount that I had and the service that you offered personally, it was appalling.

Update.16/10/25.
Seller has tried to remove this review.
Which does make me question all the other positive ones.

Update.30/10/25.
Again the seller has tried to remove the review.

12. September 2025
Bewertung ohne vorherige Einladung
Oakleigh Watches Ltd-Logo

Antwort von Oakleigh Watches Ltd

Dear Andrew, thank you for your feedback

I am of course very sorry to hear that you were disappointed with your watch and I have expressed this to you previously.

The watch that you bought was described as “close to new“ ”virtually unworn “. As a result, we hoped that the prospective purchaser should not expect a perfect, completely unmarked watch but one that shows very slight marks of minor wear.

I agree that the strap on this watch was lightly creased and had some black marks on the inside caused by contact with the clasp. These marks are often present on unworn display watches, so it should be expected on any watch that has been worn. Unfortunately, it’s not possible to fit a leather strap onto a deployment buckle without creasing it slightly on the inside.

There was also one very small mark on the Hesalite dome and two small marks on the back of the lugs where a strap has been changed. While I actually think that it’s not unreasonable that these marks should be present given the description, I did offer to have them removed for you at our cost by an Omega certified watchmaker but you declined, as is your absolute right.

Given the saving of over £2,000 over a brand-new alternative I think that this watch that had been worn no more than a few times offered great value for money.

When you chose to buy your watch through our eBay store, you elected to use the obligatory eBay verification scheme. The full details of the verification scheme are clearly laid out on the eBay website prior to purchase. eBay also emailed you with the details of the verification and messaged you through your eBay account to inform you of the process.

The reason that we don’t contact the purchaser about shipment in these situations is that it is outside of our control and influence. When you contacted me questioning this, I did explain how it worked.

Everyone makes mistakes and I certainly put my hands up and say that we are not perfect - in the event that anything goes wrong with a purchase I will always do everything I can to make it right with the customer. Having said that, I have to say that I don’t think that the description of this watch was misleading, especially as it was supported by eleven photographs and a video on our website.

I also have to say that as the shipping was not our responsibility and I did everything I could to keep you informed, I think your rating of one star is unnecessarily harsh.

Having said that, we processed your refund immediately we received the watch back and I wish you every success finding a replacement

Giles Massingham
Managing Director
Oakleigh Watches Ltd

Bewertet mit 5 von 5 Sternen

A great experience in watch buying

A great experience in watch buying, watches are presented in first class condition, photos don’t always reflect the quality.
No hesitation in recommending Giles, if you are considering your next purchase.

9. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Oakleigh Watches Ltd

Thank Tim - greatly appreciated

Bewertet mit 5 von 5 Sternen

Honest, professional and reliable

I had an excellent experience purchasing a watch from Giles. Giles was knowledgeable and clearly passionate about watches. He took the time to walk me through the details of the piece I was interested in and answered all of the questions with clarity and accuracy.

Giles's expertise gave me complete confidence in the authenticity and value of the watch. The communication was prompt and professional, and he was patient in answering all my questions.

The watch arrived exactly as described—100% authentic, carefully packaged, and in excellent condition.

I would highly recommend Giles to anyone looking for a knowledgeable and trustworthy watch dealer. He definitely went the extra mile.

23. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Oakleigh Watches Ltd

That’s wonderful Ali - so happy for you

Bewertet mit 5 von 5 Sternen

First class service 🙏

We’ve just bought our 4th watch from Giles, and once again, the service is first class & flawless. Excellent personal, tailored advice & selection of a beautiful watch, coupled with a very efficient service & delivery. Thank you. 🤩

19. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Oakleigh Watches Ltd

Thanks Gareth, it’s always a pleasure

Bewertet mit 5 von 5 Sternen

2nd experience just as good as the first

Personal service that is factual, accurate and not at all pushy.
Giles makes absolutely sure that the experience is first class.
2nd timepiece aquired from Oakleigh Watches and will undoubtedly return.

11. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Oakleigh Watches Ltd

That's great to read - thanks so much

Bewertet mit 5 von 5 Sternen

Simply the Best

There are many watch retailers out there that you simply can't trust selling average product. When in all honesty you want someone that knows their watches inside out, is easy to deal with and beyond helpful. Finding the right watch for you, each and every time you set them a challenge. Giles has helped me out on more occasions than I should own up to, especially if my wife reads this. Thanking you.

1. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Oakleigh Watches Ltd

Thanks Richard - it's our secret 🤫

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