OHS Bewertungen 

This company are thieves had two orders one arrived ok second no sign of it. Sent me a form to write out. I'm 77 and don't have a clue about tech. No help from customer service either do what we say or forget it. DON'T BUY FROM THEM!

Brilliant got within 3days was excellent experience this time, so thanks for that

Stated 3 to 5 days for delivery ordered 3 days ago and order has still not been shipped will avoid in future

Delivery is shocking all thay do is take your money do not shop with this company all most 2 weeks

Love this site!! They have lovely stuff, bought from them a few times and I am very happy with my purchases.

Purchased cushion covers black velvet pip trim with cream
I'm so delighted with them the quality is fantastic. And exactly as described.

Been looking elsewhere but couldn't get black piped with cream
Also the price was unbelievable £5,50 for two covers..
Drlivery was quick
Well done OHS

Placed two orders received half of the items . They said I had received them but then had a message from Yodel saying order has gone back to them and now they are ignoring my emails after an initial response . I did like the items I received but won't use them again

Had to give it one star. Couldn’t give it a 0 otherwise I would. DONT order from this company. You’ll not get your order and trying to get through to them is like knocking head against brick wall. Money lost, lesson learnt. PLEASE give them a wide berth.

Difficult to contact. Online form only allows for specific scenarios , you’re not able to alter these which is ridiculous. Also they use Yodel for delivery which adds another layer of pain. I still haven’t received my goods.

Second time I have ordered from them and it will be last. Received 2 out of 8 items which state have been delivered but not to me obviously or I would have them getting nothing but excuses from company. Please never use them you will lose your money

one product was fine the other was rubbish a duvet cover with holes in it ..will give me HALF my money back lol

I have specifically asked details (number of pieces) on a set as nothing on website. After receiving an email where I was told there are 4 pieces (what I needed), I've ordered 2 sets. And guess what?? Is missing one piece! The set has only 3 pieces. Of course, no one answered my queries, emails, complaint, to rectify somehow, or asset, or even apologise! I DO NOT RECOMMEND!

I will not use this company ever again ,I paid for delivery and have spent 90 pounds overall ,needed to send back one item ,the returns system is terrible I've spent at least four hrs trying to return an item each time u try goes right back to beginning so frustrating

We ordered some Bedding items which were delivered in good time. However, I decided to return the majority of them for a refund.

The returns label wasn’t being recognised by the YODEL shop assistant, who told me to email them and they’d send me another return label.

That I did, and, after many emails of not hearing anything - Razaana emailed me a return label with a itemised return list to pop in the parcel.

We logged everything down which totalled £77.50 - secured the parcel and dropped it off at the YODEL shop and received our proof of posting.

Razaana emailed me to say could we email them with our return items, which we did! However, Razaana replied to say she’s issued a refund for £45.13 - a shortfall of £32.37.

What is going on here is now starting to affect my mental health and email after email - Razaana can’t seem to grasp I’m at a loss of £32.37.

I’m bitterly disappointed with their customer service and have never experienced an issue like this when I’ve shopped at OHS before!

I hope if they read this, that my refund total of £77.50 will be settled and, surely, for the stress and inconvenience they’ve caused me - my whole order amount of £101.80 should be refunded as a gesture of goodwill.

Bought hand towels and bath sheets which were delivered in separate parcels and on different days. Never received bath sheets yodels pic shows it was dumped down my street on pavement for anyone to pic up. Neither is interested and left me out of pocket. I have bought a fair bit from ohs over the years and recommended them to family and friends. I will be avoiding them in future and buy else where. Both them and yodel treat people awful as long as they get their money they don’t care DO NOT BUY FROM THEM

Horrendous customer service,avoid.Wrong item sent (which happens) but delivery instructions,updates for delivery non existent.Once notified about wrong item has taken weeks to be rectified as only have online queries(no phone number) and this is probably checked once every 24/48 hours.They don’t seem in any rush to rectify my issue.Extremely poor🤬

Very poor quality. Useless. Sent back

I ordered Christmas pillows 1st…
I ordered Christmas pillows 1st December, they arrived 24th December! Poor communication should have been told. When it got close to Christmas I asked to cancel and told too late - funny that! I wanted them for Christmas period would never ordered if known - sneaky and quick to take my money nothing else quick.
Order 100767523

Bought 2 lovely patterned duvet covers. Both arrived on time but material felt paper thin. Within 3 washes one had ripped away from seams and material frayed - the pillowcase was bobbly. I wrote to complain and they said I was too late to return a damaged item- they seem to fail to understand that the goods arrived fine but the materials are not fit for purpose- basically disposable duvet covers. They are cheap for a reason.

This is second time ordering with them when something just hasn’t arrived.