Their customer support team is always sooooooo responsive and helpful. Everytime i have an issue retrieving a package, i text their customer support and they get it resolved within 3 minutes. Awesome!... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I reached out today to clear up some pending charges and I had the pleasure of working with Margot to sort it all out. She was extremely helpful and friendly, and was able to figure out the issues an... Mehr ansehen
Unternehmen hat geantwortet
Tina was so helpful on trying to locate my packages that the delivery driver forgot to give me codes to get them out. These were items that I needed for my daughter’s wedding on Friday. Thank you so... Mehr ansehen
Unternehmen hat geantwortet
Susan M is the best!! So professional, meticulous in her search skills and continued to work on the issue until we had a good path of information and a way to find out more. Truly a real Nancy Drew a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Parcel Pending by Quadient is the leading provider of smart locker solutions for residential, commercial, retail, and university properties. With nearly 4 million packages successfully delivered monthly, we offer a wide range of solutions that ensure the safe and secure delivery and retrieval of packages and online orders. For more information about Parcel Pending by Quadient, visit: parcelpending.com
Kontaktinformationen
475 Goddard #150, 92618, Irvine, Vereinigte Staaten
- 8553164756
- www.parcelpending.com
4,6
Hervorragend
2238 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Tina
Tina, took care of my issue and was great to work with.
13. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Parcel Pending by Quadient
Hi Shad, thank you for your feedback! We're glad to hear that Tina very helpful in assisting you. I'll be sure to pass along your recognition and appreciation to her. Thank you for taking the time to share your experience. Brad
Elizabeth was súper helpful
Elizabeth was súper helpful, quick and kind. I really appreciated her help
13. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Parcel Pending by Quadient
Hi Ashley, thank you for your feedback! We're glad to hear that Elizabeth very helpful in assisting you. I'll be sure to pass along your recognition and appreciation to her. Thank you for taking the time to share your experience. Brad
Erika Ramirez- Flores helped me get rid…
Erika Ramirez- Flores helped me get rid of a re-occurring notifcation on my app.
12. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Parcel Pending by Quadient
Hi Vay, thank you for your feedback! We're glad to hear that Erika very helpful in assisting you. I'll be sure to pass along your recognition and appreciation to her. Thank you for taking the time to share your experience. Brad
Even if there’s a problem processing…
Even if there’s a problem processing payment, Tina was more than happy to quickly correct the issue and even waive a fee. Fantastic support.
12. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Parcel Pending by Quadient
Hi Phil, thank you for your feedback! We're glad to hear that Tina very helpful in assisting you. I'll be sure to pass along your recognition and appreciation to her. Thank you for taking the time to share your experience. Brad
Erika Ramirez-Flores was very helpful…
Erika Ramirez-Flores was very helpful no longer than a two minute wait thanks
12. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Parcel Pending by Quadient
Hi, thank you for your feedback! We're glad to hear that Erika very helpful in assisting you. I'll be sure to pass along your recognition and appreciation to her. Thank you for taking the time to share your experience. Brad
Friendly fast customer service
Friendly fast customer service
12. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Parcel Pending by Quadient
Hi Joshua, thank you for your feedback! We’re glad to hear our customer service team was able to assist you and provide a solution to retrieve your packages. We truly appreciate you sharing your experience! Thank you, Brad
The customer service is very good
The customer service is very good! They always prompt reply and solve the problem. I like the new bar code feature.
11. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Parcel Pending by Quadient
Hi Mariana, thank you for your feedback! We’re glad to hear our customer service team was able to assist you and provide a solution to retrieve your packages. We truly appreciate you sharing your experience! Thank you, Brad
I received help today from Erika…
I received help today from Erika Ramirez-Flores updating my account information for a new unit in the same complex. She was very clear in her communication and quickly resolved my concern.
12. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Parcel Pending by Quadient
Hi Irma, thank you for your feedback! We're glad to hear that Erika very helpful in assisting you. I'll be sure to pass along your recognition and appreciation to her. Thank you for taking the time to share your experience. Brad
Resolved Issue
Andrew V was a great help with resolving my issue. I really appreciated his swift and helpful responses!
9. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Parcel Pending by Quadient
Hi Brianna, thank you for your feedback! We're glad to hear that Andrew very helpful in assisting you. I'll be sure to pass along your recognition and appreciation to him. Thank you for taking the time to share your experience. Brad
I received a parcel notification while…
I received a parcel notification while I was out of town for 10 days. Erika Ramirez-Flores made the whole process easy and seamless of making sure there were no issues getting on vacation mode ensuring i could receive my package when i got back. Great customer service. Thanks again.
9. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Parcel Pending by Quadient
Hi Mike, thank you for your feedback! We're glad to hear that Erika very helpful in assisting you. I'll be sure to pass along your recognition and appreciation to her. Thank you for taking the time to share your experience. Brad
Tina helped me out this evening so…
Tina helped me out this evening so much! I had a package delivered but never received a code and she was on it from the start and made be whole process so easy! I cannot thank her enough!!
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Parcel Pending by Quadient
Hi Braeden, thank you for your feedback! We're glad to hear that Tina was very helpful in assisting you. I'll be sure to pass along your recognition and appreciation to her. Thank you for taking the time to share your experience. Brad
Hope was great
Hope was great, very helpful. Thank you.
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Parcel Pending by Quadient
Hi Maria, thank you for your feedback! We're glad to hear that Hope was very helpful in assisting you. I'll be sure to pass along your recognition and appreciation to her. Thank you for taking the time to share your experience. Brad
Andrew was wonderful
Andrew was wonderful! Such a big help, he guided me step by step, and I was able to retrieve my package. Wonderful experience!
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Parcel Pending by Quadient
Hi Lory, thank you for your feedback! We're glad to hear that Andrew was very helpful in assisting you. I'll be sure to pass along your recognition and appreciation to him. Thank you for taking the time to share your experience. Brad
Quick and Easy
Erika Ramirez- Florez, was friendly and quick to resolve my issue.
While it would be better not to have the issue, quick resolution is the next best thing.
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Parcel Pending by Quadient
Hi Eraina, thank you for your feedback! We're glad to hear that Erika was very helpful in assisting you. I'll be sure to pass along your recognition and appreciation to her. Thank you for taking the time to share your experience. Brad
Customer service was awesome Thank You…
Customer service was awesome Thank You Tina in resolving my issue fast and easy
7. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Parcel Pending by Quadient
Hi Oscar, thank you for your feedback! We're glad to hear that Tina was very helpful in assisting you. I'll be sure to pass along your recognition and appreciation to her. Thank you for taking the time to share your experience. Brad
deactivating my account
I needed help deactivating my account, and Elizabeth was amazing with helping me. I appreciate her.
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Parcel Pending by Quadient
Hi Jermany, thank you for your feedback! We're glad to hear that Elizabeth was very helpful in assisting you. I'll be sure to pass along your recognition and appreciation to her. Thank you for taking the time to share your experience. Brad
I had a problem with one of my packages…
I had a problem with one of my packages being delivered, but I never received a code to pick it up. I contacted the text line and was connected to a representative right away. Tina was great and let me know how I could access the locker and gave me a PIN to use to retrieve my package. Their customer service support was quick and so helpful. Thank you Tina! :)
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Parcel Pending by Quadient
Hi Susan, thank you for your feedback! We're glad to hear that Tina was very helpful in assisting you. I'll be sure to pass along your recognition and appreciation to her. Thank you for taking the time to share your experience. Brad
Fast solution to my issue
Fast solution to my issue, she was very kind.
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Parcel Pending by Quadient
Hi Chris, thank you for your feedback! We’re glad to hear our customer service team was able to assist you and provide a solution to retrieve your packages. We truly appreciate you sharing your experience! Thank you, Brad
Tina helped me with an order that was…
Tina helped me with an order that was delivered for which there was no access code received. Professional and quick.
7. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Parcel Pending by Quadient
Hi Hemant, thank you for your feedback! We're glad to hear that Tina was very helpful in assisting you. I'll be sure to pass along your recognition and appreciation to her. Thank you for taking the time to share your experience. Brad
Tina Was Very Helpful
I'm a resident at Newport Village and Tina was very helpful and I was able to retrieve my package successfully.
7. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Parcel Pending by Quadient
Hi, thank you for your feedback! We're glad to hear that Tina was very helpful in assisting you. I'll be sure to pass along your recognition and appreciation to her. Thank you for taking the time to share your experience. Brad
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.