parks.uk.com Bewertungen 

I got a new car from Parks East Kilbride
Salesman Jordan Craig.
Jordan was very helpful and not pushy, giving me time to go over the deal.
When I decided to proceed and get the car Jordan went above and beyond to make the transition very easy and without any hassle.

Thanks Jordan

Went to Parks Ford in Stirling to order my new car. Compromised on colour and extras to get the car quicker, was told approx 1 week. 8 weeks later car still not arrived and sales guys at Parks have no idea when it will arrive.
Guys all pleasant enough but communication terrible, as is the blatant lie telling when you can speak to someone. Have cancelled my order. Won’t use them again, overall terrible experience.

Booked kia in for warranty repair @Parks East Kilbride. Ignition barrel failure on a 40k miles Kia and battery discharge too. Parks have replaced barrell but not the battery. They have now advised i take the car away not checked or road tested. Everyone i have spoken with could not care less at Parks or Kia. Parks want £275 .0
for a battery. What an unacceptable service 3 weeks later still no car

See if there was an option for no stars at all this crew would top every award running.a Barred for leaving a one star review due to battery issues. When ever it suits me I will put two independent diagnosis for all to see on every social media platform available and any other avenue I can exhaust.

I've purchased a number of cars from Parks at Nerston in East Kilbride, and have always found them to be straightforward and easy to deal with. Today was no different, Steve McDonald at Parks Suzuki kept me informed and up to date on vehicle preparation, and made the whole process simple and informative. Excellent customer service,

Not quite the car buying experience I expected buying from a Renault main dealer, not the worst but let down mainly by communication.

My wife bought a used car from the Brechin branch about a year ago, all in all a good experience, this prompted me to buy a car there recently.

I test drove two cars a few days apart, all great, both salesman were proactive and friendly.

I decided on a 2016 Renault Captur, happy they were the main dealer, on inspection I noticed a torn window seal and was pleased to be told they'd fix it, plus it'd get serviced and the alloys refurbished. Being a Renault main dealer this offer to service the car was for me a big plus.

Happy with that I placed a deposit, upon collection I was pleased to see the car presented well and the alloys were indeed refurbished.

Unfortunately the seal had not been replaced but was booked in a few days after.

The seal was replaced as promised but I noticed the service book not stamped, the salesman said the service dept had forgotten to stamp it, I asked if they would do only to be told sorry it wasn't serviced as the book showed one five months previous, (at a tyre shop)!

Disappointed I made attempts to contact the salesman, communication then became slow with me chasing for an answer.

Eventually I was informed policy was if serviced within 6 months it would not be done, despite me being assured it would at the point of sale.

When cleaning the car a week after collection I noticed a rubber seal missing at the bottom of the door, again I made efforts to contact sales, after several days of chasing an email came telling me it won't be replaced due to the age and miles. I replied asking if they could order it for me to buy, days passed, I phoned with promises of a call but nothing.

I'm pretty certain if I'd have spotted it before the sale it would have been done.

I serviced the car myself for peace of mind, I have ordered the missing seal myself. All at my cost within a week of buying it.

I am happy with the car, just not so happy with the big difference in communication or willingness to help once I'd bought it.

I would have thought after spending 15k there on two cars they wouldn't have refused to supply a missing rubber trim worth £45 a week after buying the car, especially after being misled about the service.

Recently bought a new Kia Ceed from Parks Coatbridge. Nicky dealt with the whole thing and made it super easy and hassle free. The manager Steven spoke to us as well and managed to get the price down further and gave me an amazing price for my trade in….although still waiting for my floor mats ;-)
Picked the car up a few days later and had no issues or queries since. Although I’m not local I’d recommend these guys if you’re looking for a Kia.

Parks Landrover Aberdeen. Rangerover sport D3000HSE broken down with 25000mls needs new engine. Very helpful at start given hired car then asked to return car then given a skoda car filthy and smelly drove it for 5mls car hadn't any power took it back to landrover and they said they had no other car for us.I am disabled and was left stranded at the garage and had to get a lift home from my son 25mls away I now have no car for my hospital appointments.Shocking experience not even an offer of help to get home.

Contacted Honda Service regarding a Safety Recall to be told they cannot book me in and they cannot accept a booking untill August. When I asked to book me on August, I was told to call back in June as August is full. This not making sense the cheeky phone attendant put the phone down on me. I have bought several cars from this group but that is the last. After sales with Parks Honda is abysmal. Stay clear of this franchise.

2 weeks after a full service I had a blow out on the motorway. RAC said the tyre was damaged for months and my tracking was off. The service department should have noticed it. Also my brakes were needing done, once again Kia Coatbridge didn’t seem to notice it, no advisory or anything. They are either incompetent or are just taking the money and not actually servicing my car. Thats the second time I have found them to be lacking, there will not be a third time.

Do NOT buy a car from here. Bought a new Kia Picanto at £15k and it went faulty after a few days. Talked into buying another one with another one with another £4k additional payment and its been nothing but trouble. Taken it back several times and all they do is stick it on a diagnostic machine, haven't a clue.
Dont bother complaining on here all you will get is to contact them then you never hear anything back.
Currently sent onto newspapers and trading standards. I am a pensioner and decided to buy a new car for peace of mind and its been nothing but stress and anxiety
AVOID AT ALL COSTS

18 months of lies from service manager at Parks Coatbridge. In Oct 2023 a replacement part was ordered for our car (under warranty). For 6 months I phoned to enquire about the part to be told it was on order and I would be called when it was in stock. Eventually I asked for this to be looked into further to be advised that the part was infact never ordered 6 months previously and I had been lied to for 6 months waiting on a part that wasn't ordered. The parts manager then assured me we were in the priority list and would again be called when the part arrived. In Aug 2024 we went to the branch in person to enquire about the part to again be told by the parts manager we were his priority. Months passed again and I was on several occasions promised a phone call after they spoke to Mitshibishi about availability of the part. At no point did I ever recieve the promised phone call. Every single piece of correspondence with Parks was when I phoned them. Today I contacted head office to complain and within 3 hours my car was at Parks Coatbridge having the part they claim is put of stock world wide fitted to my car. This isn't a coincidence and proves Parks Coatbridge have lied to us for 18 months as they wanted to avoid fixing under warranty. Total disgrace.

I was a bit wary about ordering from Parks Motor Group given the reviews here but they have been excellent. Less expensive than my local BMW dealer with very quick delivery so what's not to like? I would happily buy from them again. Thanks for the great service.

New car waiting to be collected and the keys went missing,now a week later replacement keys still not arrived.How is this acceptable?

I'm about to make a very bold statement. It's not an opinion - its a cold hard truth.

Park's Motor Group, particularly Park's of Coatbridge, knowingly issue fake MOT's.

The After Sales Manager - Jim Milligan - there knows, the Group Servicing Manager - Scott Menzies - he's a charmer, when it suits him - he knows, so one would assume his bosses above him know, they all know. And they cover it up. And ask you not to report it to DVSA. And, they allegedly fix all the stuff they "missed".....completely free of charge (just in case anyone thinks they weren't accepting responsibility) Except they didn't.

I have all the photos, emails and texts to prove it all. And it's all been passed to the relevant authorities.

And, just so my anger is understood - this is the car that my 17 year old daughter was been driving about in all summer. All allegedly "fixed". Except it wasn't. And - yes a year is a long time in motoring - but 1800 miles isnt. She's been away at uni since the end of September.

One big pothole -v- a car with one of these MOTs - someones finding their loved one in a field. And I'm grateful every day that by pure luck, it wasn't us. Don't give them the opportunity to do it to someone else.

Avoid working for this company. Absolute heartless people! They don’t care about you or your wellbeing. They expect you to work 44+ hours a week for 20k base salary. God forbid you ever request time off…they’ll make fun of you behind your back.

Mamud was very friendly and helpful through the whole process! Thanks again!

I decided to purchase a Honda Jazz at the Park’s Honda garage in Doonfoot in Ayr. Couldn’t be happier with the whole experience. Dennis Hay, the salesperson was excellent, can’t praise him highly enough, and to Susan Shanks as well, who met us on entry, different class from most car dealerships. Susan and Dennis made buying a car, easy , smooth and a pleasure. Thanks team, top notch, thanks, Drew Semple, Ayr.

Where do I start? Car finally went into Parks EK in 12th january ...broke down on the 5th...I thought Evan Halshaw motherwell was bad with their lack of communiction n bad service but this company takes the biscuit...very rarely call me back and i,m left in limbo with promises of regular updates by phone which never materialise...made complaints..still waiting on supervisor phoning me back for this complaint..service guy Zac promised twice to phone n keep me updated...am still waiting on his phone call from 16 days ago .
Car had faulty electrics..its only20 months old...they didnt know how to fix it so contacted renault in france...thyeve fixed a part ..now waiting on another part from france....no updates..will be going elsewhere for next car...reminds me of faulty towers which uve told them!!

Purchased a brand new kia sportage at parks East kilbride from Duncan. Was led to believe at the time that 2 years free was included. When i called to arrange first service, i was told the service wasn’t included in the paperwork and there’s nothing they can do now. Duncan and the sales manager have not returned any of my calls and i’m just being ignored. To me its a typical case of salesman will say anything at the time to try get the sale through even if the free service wasn’t an option at the time. More fool us for not checking the paperwork properly and confirming this was in place but we trusted that i was.