PCO Rentals Bewertungen 25

Pros:

You have something to drive.

Cons:

Very doggy company.

1. They'll charge you for everything. If you get a ticket, extra admin fee. Doesn't matter if you won the challenge.

2. They have very unprofessional service garage who are just messing up your car.

3. If you have a non fault hit & run accident, you'll pay for it.

4. If you have a flat tyre, they won't pay for it.

5. If your tyres are in bad condition, you can't fix it anywhere. You can't go to Kwik fit as you can do it with most other companies. Only on their unprofessional garage.

6. They're messing up with the rent you pay. You can be called to pay more from next week, because they've set the price wrong. Fortunately, the law says, if you gave the wrong price you can't change it.

7. I was asked to do the MOT for the car once. I went there, I did what I had to. After around a month I've got just a text from them to go to do MOT for the car. I haven't even reply to that message as I already had the MOT. I went to their office to do the PCO licence for the car and I've showed them my MOT. Then they've said I have to have a fresh MOT for the PCO. But how do I suppose to know from a single text without explanation?

8. Don't be surprised if you get a car what shouldn't even be on the road. You still gonna get the MOT for it anyway.

9. If you give them a negative review, they will contact and ask you to remove it.

10. My newest problem today. 12/03/2019 I've got banned from Kapten. They have said my vehicle has been disabled due to an outstanding recall. I've checked on the MOT website and its true. I've made an appointment today by myself as these crappy people wont do anything. The Purley Toyota said my car had an appointment for this for today in edgware, but noone has notified me. What a bad company is this. Even if Im not paying the rental fee for this week im still losing money.

This scammer company is definitely zero out of ten.

I recently rented a PCO car (Toyota Prius, 2010 model) from PCO Rentals NW8. The vehicle showed 264,000 miles on the odometer when I took the car. However, as the car had faulty dashboard I had to return the car for repair the very next day. When I got the car back the odometer reading was 284,000 miles. No explanation was given for the increase of almost 20,000 miles.

A week later on 27 August 2019 my rental vehicle developed a catastrophic mechanical failure while I was driving on the M11 motorway. I wasted 30 minutes trying to get help from RAC the recovery company used by PCO Rentals. Fortunately I was a member of The AA who rescued me and recovered the broken vehicle to the recommended garage by PCO Rentals at Kingsbury.

I called them up at 9am sharp the next day and explained everything and they said someone will be in-touch with me regarding replacement vehicle. Even after 48 hours I was not offered a replacement vehicle further more they did not bother to contact me at all.

After I wrote a email letting them know that due to non-availability of replacement vehicle I lost £460 in lost earnings and a further £130 in costs involving taxi fares and recovery costs. I demanded they refund me my deposit of £350 and congestion charge advance of £120. Instead they charged my debit card for £50 without my consent and permission. I requested them to communicate everything in writing instead of telephone calls and they failed to do this as well.

I was lucky that when the vehicle broke down I did not have any passengers with me otherwise they would have suffered with me in a dangerous and inhospitable environment like the hard shoulder of the M11 at midnight in total darkness for almost three hours.

My advice to anyone looking to rent PCO car from PCO Rentals is to think very hard and look for a alternative professional organisation such as SPLEND or similar professional company also in NW8 area.

I have been with them about year now(rented Toyota prius) literally I didn't had any issue with them

Now I am selected Nissan leaf rent to buy scheme with them.
Note- Daniella you are simply amazing!!!!!!!!!!

the worst fake company in London, they always pretend that they are good company, but once you signed up, the game will start, you will never get your deposit, they will tell you no problem if you have dent on their car but later you will see it, how dangerous they are, and also they don't treat their customers the same, in the first they will tell you darling in order to signup but later they will start to act an usual things

Thanks Martin! You are an absolute champion. Saved my life this week! Very helpfull, just be nice and they will go out of their way to help you. Aditional thx to Martina Daniella and John.