PORCELANOSA Bewertungen 

Muy mal, una impresentable

I just wanted to praise a member of the staff and the Bristol warehouse. Lizzie W took a lot of time to talk about to us about tile quality suitability sizing and the different offers they had on and was happy to be as flexible as possible on how we went about purchasing tiles should we choose to. All stuff you would expect perhaps - but she stood out.

In the end, we decided not to purchase despite a good offer, but she left a great impression on what is always quite a pleasant place to visit to dream a little. Thanks.

Jack Morgan from the Newport Road branch helped me source the tiles I needed from pictures not once but twice and also helped me with another matter. Can’t fault the guy he went over and above: sorted it all from start to finish!

We had an excellent experience at Porcelanosa Croydon. While the showroom itself is fantastic and tiles are beautiful, Kate Message, the Sales Manager, is the real reason I would confidently recommend them to my network. She is a true asset to the company and a perfect example of what outstanding customer service should look like!
Simply put, Kate is a total professional - a quality that's hard to find on its own, but on top of that, she was always quick to reply, solve any issues, and was incredibly patient with us throughout the entire process. Kate gets straight to the point and gives practical, valuable advice while her responsiveness and customer care were amazing. No question was too small, and no request was too complicated for her to handle. The entire experience was smooth and enjoyable. Thank you!

Abby was very knowledgeable about all the products we looked at and kept us up to date with every step of the purchase.

¡Qué decepción con Porcelanossa en cuanto a su servicio postventa! La cocina en sí es preciosa, pero el servicio postventa es pésimo. No saben trabajar. No envían las piezas necesarias a tiempo para las reparaciones. Son unos incompetentes. Tardan un mes y medio en fabricar una puerta y devolverla solo para terminar la cocina, y ni siquiera conectan el grifo al suministro de agua. Es una vergüenza que una empresa tan grande se comporte así.

Shane was very pleasant and engaging. Above all, he knew all about our base requirements but also took time to show us examples of the fittings and units in the showroom, with options of some alternatives if something wasn’t to our liking when seen on the display. Overall we bottomed out a very detailed specification over a few hours and I was impressed by his patience, knowledge and professionalism. Very good👏👍

Helpful staff and a well stocked showroom helped make the choice of tiles an enjoyable experience. We were working with a contractor and although the ultimate tile order was placed through the retail side of the company Sophie Gosnell-Lee was helpful and supportive throughout. Good follow-up and support and knowledgable in providing advice and ideas. We have followed up with our own order for additional tiles and bathroom shelf.

Harris was very professional and patient in helping us make the right choice in tile.

Visited Porcelanosa in Nottingham recently and had an outstanding experience from start to finish. A huge part of that was down to George, who is simply one of the best sales consultants I've come across in a long time.

George spent a considerable amount of time with me — never rushing, never pushing — just genuinely listening and helping me find exactly what I was looking for. His product knowledge is exceptional. He clearly knows the range inside out and was able to answer every question I had with confidence and precision.

What really stood out was how much he cared about getting it right for me as a customer, not just making a sale. That kind of approach is rare, and it made the whole experience genuinely enjoyable.

Porcelanosa already has a fantastic product, but George is the reason I'll be coming back. He's gained a loyal new customer, and I wouldn't hesitate to recommend asking for him by name. 10/10.

Straightforward, with great explanations. We know what we are buying and arrival times, makes it easier to plan our refurb.

We had an amazing experience visiting Porcelanosa Cardiff today to choose tiles for our new home!

A huge thank you to Rebeca Virjan, our Sales Designer. She welcomed us with a warm smile and provided highly professional advice. Rebeca was incredibly thoughtful and pointed out many practical details that we hadn't even thought of ourselves. She genuinely shared her own daily life experiences to help us make the best choices, and she accurately calculated all the materials we needed. Her exceptional service gave us complete peace of mind.

The showroom itself is fantastic because it is bright, clean, and beautifully arranged. We would also like to thank the showroom manager, as the welcoming atmosphere clearly reflects their great leadership.

Highly recommend Porcelanosa Cardiff and the wonderful Rebeca!

We recently had the pleasure of being helped by Rachel Camilleri, and we truly cannot recommend her enough. From the moment we met her, she stood out from the typical sales experience, there was no pressure, no rush, just genuine warmth and patience.
Rachel took the time to really listen to us. She understood what we were looking for, offered thoughtful ideas, and helped us figure out what would look best in our home. We felt genuinely heard, which made the whole experience so enjoyable.
What impressed us most was that she was feeling under the weather during our visit, yet she gave us her absolute full attention and energy, more than many people do on a perfectly healthy day. That says everything about her character and dedication.
If you’re looking for someone who will guide you with care and honesty rather than just trying to make a sale, ask for Rachel. She is a gem!

BIEN CONSEILLE PAR LA COMMERCIALE DE PORCELANOSA ANGERS
REALISATION BIEN EXECUTE PAR LE PROFESSIONNEL

Always a lovely showroom in Watford. Manish has been very quick and helpful! Thank you!

Absolutely fantastic customer service! I was worried about being overwhelmed by all the tiles, but Rachel Camilleri made it all so seamless. Will definitely be back for my next renovation!

Excellent service provided by Harris Salter in Aberdeen Porcelanosa. He was helpful, and efficient.

Harris and Mike at Porcelanosa Aberdeen have been helping me with a major multi-bathroom refurbishment - it would honestly not have have been possible without their help. I am v grateful and very re-assured by the quality and design of my new bathrooms!

Nous avons eu le plaisir de découvrir le showroom de Porcelanosa et nous avons été véritablement séduits par la qualité des produits, la mise en scène des espaces et le raffinement des collections proposées.

Le showroom est magnifique, inspirant et parfaitement agencé. Chaque univers est pensé avec goût et permet de se projeter facilement dans ses futurs projets d’aménagement ou de rénovation.

Un grand merci également à Damien pour son accueil, son professionnalisme et sa disponibilité. Ses conseils ont été précieux, toujours donnés avec bienveillance, écoute et beaucoup de patience. Il a su nous accompagner avec sérieux tout en respectant nos envies et notre budget.

Une très belle expérience du début à la fin. Nous recommandons vivement ce showroom à toute personne recherchant des matériaux de qualité, des finitions haut de gamme et un accompagnement irréprochable.

Merci encore à toute l’équipe pour cette parenthèse inspirante et chaleureuse.

Beautiful showroom good discrete service from Harris salter at the Aberdeen showroom.