Helpfully I was left to browse, knowing that I could ask for help if required. Staff at payment very patient as on previous occasions. Would recommend as items are good quality. Lots of little ga... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Always excellent customer service, quality of products is great, just too much that I like, thank you for help in resolving a problem on an item I bought.
The member of staff was helpful and even got what I wanted out of a box so I could see it in person as there were none on display
The manager in Exeter is amazing. Honestly, in a shop that sells kitchen equipment, he has built up relationships with his customers. As a family, we are on our second espresso machine... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Vom Unternehmen geschrieben
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktinformationen
Unit 28, 22 Princesshay, EX1 1GE, Exeter, Vereinigtes Königreich
- 01392 712609
4,9
Hervorragend
538 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von ProCook - Exeter
We appreciate your positive feedback; we are so happy you found our shop great and our assistant lovely.
Great knife
17. Dezember 2025
Antwort von ProCook - Exeter
Thank you for your kind words! We're thrilled to hear that you're happy with our product. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very good service and very polite thank…
Very good service and very polite thank you
17. Dezember 2025
Antwort von ProCook - Exeter
We appreciate your positive feedback; we are so happy to hear that our service was very good and polite for you.
Not my first purchase. Also won't be my last.
Great customer service. With a full comprehensive explanation of the products I purchased. Personal and professional.
13. Dezember 2025
Antwort von ProCook - Exeter
We appreciate you sharing your experience! We're so happy to hear that you received great, comprehensive, personal, and professional customer service regarding your purchases.
Nice shop excellent staff and good…
Nice shop excellent staff and good quality products
17. Dezember 2025
Antwort von ProCook - Exeter
We appreciate you taking the time to leave us this great review! We're so happy you liked our shop, staff, and products.
Staff were very helpful and polite and…
Staff were very helpful and polite and gave information about ceramic items.
13. Dezember 2025
Antwort von ProCook - Exeter
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff were helpful and polite with information.
A fantastic range of professional tools…
A fantastic range of professional tools and friendly service
17. Dezember 2025
Antwort von ProCook - Exeter
We appreciate you sharing your experience! We're so glad you found our range of tools fantastic and our service friendly.
The staff were fantastic they helped me…
The staff were fantastic they helped me sort a dilemah and made sure I had everything I needed. So quick efficient and I love going in there. Really good visit. Christmas sorted. Thank you.
17. Dezember 2025
Antwort von ProCook - Exeter
We're happy to hear that our staff helped resolve your issue and provided everything you needed! We're so glad you enjoy visiting us and that we could help with your Christmas shopping. Thank you for your positive feedback.
Antwort von ProCook - Exeter
We are happy to hear that you found our team professional and friendly. Thank you for your positive feedback!
Great range
Found exactly what I was looking for
Great shop with quality products at reasonable prices.
12. Dezember 2025
Antwort von ProCook - Exeter
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found what you were looking for at a reasonable price.
Nick Woltemade Jumper x Cocktail Man
Employees there super helpful, a man in a Nick Woltemade christmas jumper and another man who helps me pick out cocktail equipment (he knows who he is) helped me so much and the overall vibes in the shop were excellent due to the friendly employees, will be returning
16. Dezember 2025
Antwort von ProCook - Exeter
We're happy to hear our employees were super helpful and created excellent vibes! We appreciate you mentioning the team members who assisted you. We look forward to your return!
Well trained helpful staff.
The lady assisting us was helpful & knowledgeable, she gave all the information we required without being pushy or hurried at this busy time of year.
15. Dezember 2025
Antwort von ProCook - Exeter
We're happy to hear that the assistance provided met your needs. It's great to know the information shared was helpful, especially during this busy period. Thank you for your positive feedback.
Excellent comoany
15. Dezember 2025
Antwort von ProCook - Exeter
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Antwort von ProCook - Exeter
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Nice stainless steel pan
Nice stainless steel pan, 18/10. Haven't used it yet, but looks nice and heavy. Worth the price.
Update: We have now used it a few times and we are very happy with it!
Update 2: the pan has three nail cutting chips which shouldn't be there as we never use anything other than silicon or wooden spatulas!
11. Dezember 2025
Antwort von ProCook - Exeter
We're happy to hear that you find our stainless steel pan nice and heavy! We appreciate you saying it's worth the price, and we thank you for your review.
Quality products at good prices
Quality products at good prices - very pleasant and helpful staff
11. Dezember 2025
Antwort von ProCook - Exeter
We appreciate your positive feedback! We are so happy you liked our quality products, good prices, and helpful staff.
Helpful
Helpful, friendly staff who were well informed with product information to assist with our purchases.
20. November 2025
Antwort von ProCook - Exeter
We're happy to hear that our staff's product knowledge and friendly assistance were helpful during your purchases. We appreciate you taking the time to share your positive experience!
Great shopping experience at ProCook…
Great shopping experience at ProCook with exceptionally helpful staff who went out of theur way to please.
20. November 2025
Antwort von ProCook - Exeter
We're happy to hear that you had a great shopping experience. It's wonderful to know our staff were exceptionally helpful and went the extra mile for you.
Knowledgeable and helpful staf
Member of staff was very helpful and knew stock well, enabling me to make a decision quite quickly. I was alerted to a cost saving related to another item I picked up at the till.
19. November 2025
Antwort von ProCook - Exeter
We're happy to hear that our staff member was helpful and knowledgeable, which allowed you to make a quick decision. We appreciate you mentioning the cost-saving alert at the till! Thanks for your feedback.
Very nice shop plenty of choice
Very nice shop plenty of choice, customer service very good and helpful, lovely place to shop with really nice and quality products
17. November 2025
Antwort von ProCook - Exeter
We're happy to hear that you enjoyed shopping with us! It's great to know that you found our selection and customer service to be very good. We appreciate your feedback on our quality products.
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