ProCook - Gloucester Bewertungen 

886
TrustScore 5 von 5

4,8

Unit 55 Gloucester Quays Designer Outlet, St Ann Way, GL1 5SH Gloucester, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I visited your store in Gloucester docks for the first time and I was extremely impressed by the colleague that served me. She was helpful informative and helped me choose the products that I needed.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We wanted to replace an old ceramic coated knives and add different sized one. They last for years, are extremely good, come with their own safety sheaths and are remarkably good value. Even the kit... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I told member of staff I was looking for cookie cutters took me directly to them. I said I was looking for other shapes suggested I looked on the clearance section and directed me there.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very pleasant sales lady. Happy to let me browse around by myself. Understood what I was looking for when I described item. Took me to where it was and clearly explained improvements that had been... Mehr ansehen


Unternehmensdetails

  1. Fachhandel für Küchenbedarf

Vom Unternehmen geschrieben

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Vom Unternehmen geschrieben

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Kontaktinformationen

  • Unit 55 Gloucester Quays Designer Outlet, St Ann Way, GL1 5SH, Gloucester, Vereinigtes Königreich

4,8

Hervorragend

TrustScore 5 von 5

886 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,8

Alle Bewertungen

(886)

25 003 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Small non stick frying pan…

I was looking for a small non stick frying pan. The Sales assistant pointed out what ProCook had to offer and the price. I made my selection of just what I needed. Straightforward as it should always be. Thanks

25. Jänner 2026
ProCook - Gloucester-Logo

Antwort von ProCook - Gloucester

We're happy to hear that our sales assistant was helpful in finding the perfect non-stick frying pan for your needs. We appreciate your positive feedback and are glad you had a straightforward shopping experience.

Bewertet mit 5 von 5 Sternen

Bowls

Great purchase. Sales assistant was very knowledgeable and very pleasant

28. Jänner 2026
ProCook - Gloucester-Logo

Antwort von ProCook - Gloucester

We appreciate you sharing your thoughts! We're so happy to hear you liked your purchase and found our sales assistant knowledgeable and pleasant.

Bewertet mit 5 von 5 Sternen

I bought the wrong size tins

I bought the wrong size tins, they were returned and the right size bought in there place extremely easy and the staff were very very friendly and helpful

23. Jänner 2026
ProCook - Gloucester-Logo

Antwort von ProCook - Gloucester

We're so happy to hear that the return and purchase of the correct size tins was extremely easy! We're also glad that you found our staff very friendly and helpful.

Bewertet mit 5 von 5 Sternen

New to air fryer Staff very good

New to air fryer Staff knew what accessories I needed and explained what not to do. very good shop

17. Jänner 2026
ProCook - Gloucester-Logo

Antwort von ProCook - Gloucester

We're glad our staff helped you with your new air fryer and accessories! We appreciate you taking the time to share your positive experience with us.

Bewertet mit 5 von 5 Sternen

Pyrex storage boxes

Helpful and friendly staff

11. Jänner 2026
ProCook - Gloucester-Logo

Antwort von ProCook - Gloucester

We appreciate you sharing your positive experience with our team; it means a lot to us.

Bewertet mit 5 von 5 Sternen

Perfect shopping experience

Staff extremely helpful, polite and attentive. Clean well laid out store either quality products. I have used Pro Cook for years.

12. Jänner 2026
ProCook - Gloucester-Logo

Antwort von ProCook - Gloucester

We appreciate you mentioning our helpful and attentive staff and the quality of our products. We're happy to hear you've used Pro Cook for years and enjoy our store.

Bewertet mit 4 von 5 Sternen

Large choice of quality products

Large choice of quality products, well displayed. Prices reasonable for the quality. Would have liked a little more description of the product on its packaging: we wanted a PFA- free non-stick pan and had to ask to check, as we weren't sure whether the relevant display card described all the products on display, which didn't all look the same inside the pans.

11. Jänner 2026
ProCook - Gloucester-Logo

Antwort von ProCook - Gloucester

We're glad you appreciated our product selection and pricing. We appreciate your feedback regarding product descriptions and will consider ways to provide more clarity, especially about PFA-free non-stick pans, to improve the shopping experience.

Bewertet mit 2 von 5 Sternen

Glacially slow ....

Slow to process online orders. Something I ordered on a Thursday (and I was reasonably hoping to receive five days later) still had the status of undispatched and in "processing" on day four following payment. Even if you pay an accelerated delivery fee (getting you DPD in lieu of Evri) the time taken to dispatch is still right out of a snail derby. Guys, you are up against a market dominated by Amazon next day delivery - do wake up and smell the coffee! I have a local Procook store that's ten minutes away, but they don't carry a lot of stock, which makes me wonder what's the point of that particular retail outlet.

12. Jänner 2026
Bewertung ohne vorherige Einladung
ProCook - Gloucester-Logo

Antwort von ProCook - Gloucester

We appreciate your feedback and are sorry your order's dispatch was delayed. We know quick delivery is important and are looking into how we can improve our processing times to meet expectations.

Bewertet mit 5 von 5 Sternen

Pro Cook sell quality kitchenware

Pro Cook sell quality kitchenware. I purchased a Hand Blender, a veg peeler and can open. All three work better than any similar items that I have used over the years. The in-store staff and very helpful and courteous (Gloucester Quays). I thoroughly recommend Pro Cook!

10. Jänner 2026
ProCook - Gloucester-Logo

Antwort von ProCook - Gloucester

We're happy to hear that you find our kitchenware to be of great quality. It's great to know that the hand blender, peeler, and can opener exceed your expectations and that our staff is helpful. We appreciate your recommendation!

Bewertet mit 2 von 5 Sternen

Gourmet Ceramic Non-Stick cookware set not for induction

Gourmet Ceramic Non-Stick Cookware Set 6 Piece
Only compatible with induction if you have a lot of patience. These saucepans take way too long to boil water.
Did an experiment, boiling a pint of water:
18cm gourmet saucepan took 5m 18s to boil, old 18cm enamelled steel took 2m 07s. Borrowed friend’s Ikea 18cm steel saucepan which took 2m 03s.
Tested the 16cm saucepan too - this took 11m 26s to boil a pint of water.
24cm frying pan was better at 2m 12s, but perhaps the larger base helps.
Overall, not impressed - yes they work with induction if you have enough time and patience.
They should not be sold for use on induction hobs.

5. Dezember 2025
Bewertung ohne vorherige Einladung
ProCook - Gloucester-Logo

Antwort von ProCook - Gloucester

Thank you for your review, in order for us to look into this further please can you provide the requested details.

Bewertet mit 5 von 5 Sternen

I started using ProCook for its quality…

I started using ProCook for its quality and workmanship. The price is reasonable with a long warranty.. Staff are professional and helpful

16. Dezember 2025
ProCook - Gloucester-Logo

Antwort von ProCook - Gloucester

We appreciate you taking the time to leave us this wonderful review. We're so happy to hear that you find our quality and workmanship excellent and our staff professional and helpful.

Bewertet mit 5 von 5 Sternen

Satisfied

shop keeper very helpful and very pleasant

15. Dezember 2025
ProCook - Gloucester-Logo

Antwort von ProCook - Gloucester

We're happy to hear that our shop keeper was helpful and pleasant! We appreciate your positive feedback.

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