Kept informed at every stage of delivery. Arrived day stated and although a little earlier than originally planned a phone call let us know. The driver Vasile Miharcea was efficient, polite and even... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Had a Chaise Lounge picked up and delivered. From the onset FastforYou were very professional from quoting to delivery. Easy to keep track of the job, queries answered very quickly. Everything was don... Mehr ansehen
If I could give this company more than 5 stars, I would do! Their prices are reasonable, service is impeccable and I couldn't find fault in any part of their services. They keep you updated on collect... Mehr ansehen
Couriers informed us of day and three hour time slot ahead of delivery. On actual delivery day there was a live update which informed you exact time of arrival. Very polite and cheery guys. Goods... Mehr ansehen
Unternehmensdetails
- Kurierdienst
- auch in
- Klaviertransportdienst
- Kurier- und Lieferdienst
- Transportunternehmen
- Umzugs- und Lagerservice
- Umzugsunternehmen
Über Proovia Couriers
Vom Unternehmen geschrieben
Proovia Couriers
UK Furniture and Large-Item Delivery Since 2014
Proovia Couriers is a UK courier for furniture and other large or awkward items, started in Birmingham in 2014 by the Rusu family. What began as a small family operation is now a delivery platform: Proovia takes your booking, shows you a fixed price per item before you book, and runs dispatch and customer support from our office at Fort Dunlop, Birmingham.
Deliveries are carried out by contracted delivery partners - companies with their own drivers and vans. Your contract is with Proovia, which remains responsible for every delivery, whoever is behind the wheel. If something goes wrong, you deal with Proovia directly.
We deliver across England, Wales and mainland Scotland. We handle everything from a single wardrobe, sofa or dining table to a full move. Beyond furniture, we also move motorcycles, sports equipment and other large items. Proovia works with local shops, auction houses and private customers, including customers arranging eBay collections.
Every delivery plan includes a two-person crew. There are five plans, from Eco to First Class. They differ in how far your items are brought - to the front door, the ground floor or the room of your choice - as well as in delivery windows, live tracking and damage cover. You can therefore choose the level of service that suits your booking.
Contact
Phone:
+44 121 314 9848
Email:
support@proovia.delivery
Address:
Units 115–119 Fort Dunlop, Office 110, Fort Parkway, Birmingham, B24 9FE, United Kingdom
Website:
Proovia Couriers | Large Item & Furniture Courier UK
Kontaktinformationen
Units 115-119 Fort Dunlop Office 110, Fort Parkway, B24 9FE, Birmingham, Vereinigtes Königreich
- +44 121 314 9848
- support@proovia.delivery
- www.proovia.delivery
4,8
Hervorragend
61 352 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Product arrived damaged.
Product arrived damaged.
10. November 2026
Bewertung ohne vorherige Einladung
Antwort von Proovia Couriers
Hello,
We are sorry to hear that your item arrived damaged.
We understand your disappointment and would like to ensure the matter is properly reviewed.
Please contact our Claims Department at claims@proovia.delivery with your order number and photographs of the damage so that our team can investigate the circumstances and assist you further.
We apologise for the inconvenience caused and appreciate you bringing this to our attention.
Yours, Proovia Couriers
Items were damaged and claim taking…
Items were damaged and claim taking weeks but passed to Vinterior to deal with - Proovia won’t speak to me
2. November 2026
Antwort von Proovia Couriers
Hello,
We are sorry to hear about the damage to your items and the delays you have experienced with your claim.
We understand your frustration and would like to clarify that, when a delivery is arranged through a business partner such as Vinterior, claims are generally reviewed and resolved directly with the company that placed the booking with us.
However, you are always welcome to contact our Claims Department at claims@proovia.delivery if you have any questions or additional concerns. Our team will be happy to assist where possible.
We apologise for the inconvenience caused and appreciate your patience while the matter is being resolved.
Yours, Proovia Couriers
This is my 3rd delivery with this…
This is my 3rd delivery with this company and they did an excellent job. Regular updates to keep me up to date with expected delivery dates times. Would definitely recommend 🙌
13. November 2026
Bewertung ohne vorherige Einladung
Excellent time keeping and very…
Excellent time keeping and very helpful. Alex and his partner took the parcels carefully and in no time. Thank you.
14. November 2026
Bewertung ohne vorherige Einladung
Great service
Great guys, both Gheorghe Mocanu and Dorian Cuza delivered well and great service all round. Very respectable, Very polite and gave me an extra hand in loading the item in to my car. Thank you so much
14. November 2026
Bewertung ohne vorherige Einladung
Communicative and clear time frame with…
Communicative and clear time frame with live tracking for delivery. Got two phone calls from John the driver who was very friendly and helpful.
14. November 2026
Bewertung ohne vorherige Einladung
Good communication
Good communication. Listened to instruction about delivery. Would recommend
13. November 2026
Bewertung ohne vorherige Einladung
Good communications all along the…
Good communications all along the process and a smooth delivery. No complaints!
14. November 2026
Bewertung ohne vorherige Einladung
Excellent service
Excellent service, well done Saba even helped me park my car.
14. November 2026
Bewertung ohne vorherige Einladung
Sabi is very polite
Sabi is very polite, helpful and made sure I was happy.
Excellent.service
14. November 2026
Bewertung ohne vorherige Einladung
Delivery was on time
Delivery was on time, fantastic customer service, was able to easily leave delivery instructions and they quickly responded with a reply.
Highly recommend.
6. November 2026
Had a Chaise Lounge picked up and…
Had a Chaise Lounge picked up and delivered. From the onset FastforYou were very professional from quoting to delivery. Easy to keep track of the job, queries answered very quickly. Everything was done smoothly. The guys delivering, Cristian and Alex were really professional and I couldn’t be more impressed with their delivery service. I would definitely use and recommend them.
12. November 2026
Bewertung ohne vorherige Einladung
Late and damaged item
Couriers were late to arrive and then damaged a £750 fridge which arrived dented and bashed. Appalling care.
13. November 2026
Bewertung ohne vorherige Einladung
Antwort von Proovia Couriers
Hello,
We are very sorry to hear about your experience and the condition in which your fridge arrived.
We understand your disappointment, particularly given the value of the item and the delay you experienced.
Please contact our Claims Department at claims@proovia.delivery with your order details and photographs of the damage so that the circumstances can be investigated and your claim reviewed.
We will also review the concerns regarding the handling of your fridge and the delivery delay, and take appropriate action where necessary.
We apologise for the inconvenience caused and appreciate you bringing this matter to our attention.
Yours, Proovia Couriers
Creme de la creme
If I could give this company more than 5 stars, I would do! Their prices are reasonable, service is impeccable and I couldn't find fault in any part of their services. They keep you updated on collection times and the name of the collector, even right up to an hour before my parcel was due for collection. The driver himself was very friendly and courteous too. Definitely a first class service!!
13. November 2026
Bewertung ohne vorherige Einladung
Very good 👍 Robert Răducan
Very good 👍 Robert Răducan
13. November 2026
Bewertung ohne vorherige Einladung
Good rudacan Robert and Emanuel best ❤️❤️
13. November 2026
Bewertung ohne vorherige Einladung
Sabin very careful with loading 100%…
Sabin very careful with loading 100% trusted
13. November 2026
Bewertung ohne vorherige Einladung
John is a very well mannered and…
John is a very well mannered and professional delivery, hope to use again.
13. November 2026
Bewertung ohne vorherige Einladung
Delivery arrived as informed
Delivery arrived as informed. Communication excellent. Delivery people very polite, respectful of property and very helpful.
10. November 2026
Bewertung ohne vorherige Einladung
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