Ryan Platts - On time and Very efficient. Have a post installation issue. Straightforward booking a call out. Crystal clear on if it was chargeable or not [not in my case]. Morning slot confirmed. T... Mehr ansehen
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Das sagen Bewerter
The service engineer who serviced our Quooker tap today was excellent. He was courteous, friendly, arrived on time and did an excellent job. He left the area clean after the service. Ryan Platts w... Mehr ansehen
Ryan was excellent. On time and rang ahead. We have our Quooker 7 years in a hard water area and it was in a bad way. Ryan had it sorted in no time. Had the replacement parts required and was super ef... Mehr ansehen
Ryan was with us to repair our Qooker tap, a gentleman and could not have been more helpful. Any issues i have had Qooker have been quick to resolve and I would highly recommend to anyone thinking of... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
A true revolution ... Quooker: the world's first and only true 100 degrees boiling water tap that immediately dispenses boiling water, filtered chilled and sparkling water. Tap on the worktop, tank underneath. A 100% Dutch invention taking over the world. Quooker have operated in the UK since 2006 and this is where the journey began.
Kontaktinformationen
Irland
- www.quooker.ie
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Gheorghe came and serviced our 9 year…
Gheorghe came and serviced our 9 year old quooker Tap. He was outstandingly helpful mannerly and professional. 🌟👏 He went the extra mile, and left the tap working perfectly, and the place was left spotless. He is a gentleman. A pleasure to meet too.
We can’t recommend him enough! He was outstandingly professional.
Thank you Gheorghe.
Ryan is very knowledgeable
Ryan is very knowledgeable. So helpful, explained how to use to tap so well. He even fixed my press!
Top notch experience
Quooker is an outstanding product, but what sets this company apart is the customer focused sales and installation staff, no doubt helped by superb training and management guidance.
In particular, Caelan and Jason get 10/10 !
Well done guys, and take a bow.
With this reputation, your company is going to win even more market share 🙏
Quooker Service visit Quicker & Quitely done !!!
Had a service visit from the Quooker engineer Ryan Platts & he completed the job efficiently & effectively - in jig time.
It is now working perfectly fine & we can make our cup of tea again !!!
Another satisfied customer
Very professional company.
Very professional company but easy to deal with. You get a very helpful time window so no staying in all day.Bryan who called was extremely pleasant and knowledgeable.
Diagnosed and sorted a complex enough issue. Left a very satisfied customer.
Very good sales service very simple…
Very good sales service very simple helpful staff and the tapas fitted within days. The installer was very helpful
Jason came to service our Quooker tap
Jason came to service our Quooker tap. Extremely professional and efficient, did a super job, tap like new.
Jason was very professional & efficient…
Jason was very professional & efficient , very friendly, & a pleasure to deal with, overall service 5 star
Response from Quooker was professional
Response from Quooker was professional, helpful and timely. Their engineer Ryan was courteous and informative, walking me through what the issue was and general service outcomes.
A positive experience all round
Left looking new!
Our quooker had been leaking for years and was well overdue a service. Jason diligently worked away and left the tap looking brand new.
I wish I’d called sooner.
Jason was a fantastic engineer
Jason was a fantastic engineer. So pleasant. Did the work expertly and so neatly.
Highly recommend Jason.
Gheorghe was Excellent
We had Gheorghe out to fix/service our Quooker Tap. Gheorghe is professional and polite, he walked me through all the checks he was going to carry out before he got stuck in. Then, he fixed the position of the tap and cleaned up all the wires and pipes that were very messy from the original install. The tap extension pipe has never worked smoothly but now it’s perfect. Really happy with the job he did and would recommend him highly.
I booked a service call with Quuoker…
I booked a service call with Quuoker recently. Impressive customer service from start to finish. A shout out to Ryan who has our tap running as good as new!
Back up and running
The process for organizing service is straightforward with appointment scheduled about a week later. Service engineer Bryan Haberlin arrived within the hour of the scheduled time and resolved our issue with full explanation of what and why the issue had occurred.
Four star review only because there was a lot of time lost in working through all the suggested self help options on the quooker site that are really not an option in my option for the average customer.
Top service
Fast response time, got the job done and managed to sace me having to buy a whole new tap. Thank you!
Paul was amazing
Paul was amazing. Rang well in advance and fixed our problem in no time at all. Very pleased with service and definitely recommend to anyone.
James
Jason visited us today to service our…
Jason visited us today to service our quooker. He is a most personable pleasant young man and worked unobtrusively.
Prompt and courteous service.
Prompt and courteous service.
Left everything clean.
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