Staff was friendly and helpful. The scene was chaotic and my only complaint was that they offered that I could use a pallet jack to move my items but it turned out the pallet jack I was using was so... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Strict about pickup times and help, or lack thereof. Confusing messaging sent to me that “assistance will be provided at the pickup location” and when my help wasn’t able to make it, several Rasmus em... Mehr ansehen
Unternehmen hat geantwortet
The entire process was easy and thought out. Very professional team that provided assistance loading big items.
5 Star rating is for the Rasmus staff on duty during the pick up process at the Fantome Food Hall in Riverdale Park earlier this week. They were positive, engaging, and very helpful. The on-line... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Born in 1981, Rasmus Online Auctions was founded to provide asset recovery and auction services to the business community. With the emergence of the digital revolution, Rasmus innovated an online-only solution combining the benefits of traditional liquidation techniques and the efficiency and affordability of online auctions. Today Rasmus is a market leader in internet-only event-based auctions honoring its legacy of innovation and continuing its heritage of high-quality service. Rasmus Auctions has the stuff you need at the price you set.
Kontaktinformationen
Vereinigte Staaten
- www.rasmus.com
4,2
Gut
69 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 77 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
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Das haben sich andere Leute angesehen
Overall easy process BUT
Overall easy process, BUT part on my win was missing and when I wrote you about it, and they provided a partial credit for a future purchase… thank you Erik.
19. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Rasmus Auctions
Hi Andrew, I’m sorry to hear this. That’s not the experience Rasmus Auctions aims to provide, especially when it comes to communication after pickup. If part of your auction win was missing and you didn’t receive a response, we definitely want to look into it. Please reach out with the auction date, pickup location, and lot number so our team can review what happened and work toward a resolution. Please reach out to me directly. erikrasmus@rasmus.com
Easy to use platform
Easy to use platform. Accurate descriptions. Good communication and I can pick up the phone and talk to someone when needed, which is rare.
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Rasmus Auctions
Carl, thank you for the thoughtful feedback. At Rasmus Auctions, we work hard to make the online auction platform easy to use while keeping listings accurate and communication clear throughout the process. Being available when customers need to speak with someone directly is important to us as well. We appreciate you taking the time to share your experience and hope to see you in the next auction.
I have purchased multiple items through…
I have purchased multiple items through Rasmus Auctions and the experience is always the same. Excellent. This time was no different. In a world where things often are not as they appear to be, Rasmus has earned my confidence and they deliver what they advertise.
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Rasmus Auctions
Robert, thank you for continuing to bid with Rasmus Auctions. Hearing that your experience is consistently excellent means a great deal to us. We focus on clear, accurate auction listings and a dependable pickup process so buyers can participate with confidence. We’re grateful for your trust and look forward to delivering that same standard every time.
Everyone was very nice and helpful when…
Everyone was very nice and helpful when I went to pick up items.
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Rasmus Auctions
Stephen, thank you for sharing this. We’re glad the Rasmus Auctions team made your pickup experience friendly and helpful. An organized check-in and a supportive on-site team are important parts of making the online auction process smooth from start to finish. We appreciate you taking the time to leave a review.
Good catch all website
Good catch all website, many good, transparent vendors with good finds and prices.
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von Rasmus Auctions
Sara, thank you for the review. We’re glad you see Rasmus Auctions as a transparent and reliable online auction marketplace with strong vendor participation and good finds. Clear listings and fair pricing are important to us, and we work hard to keep the bidding experience straightforward. We appreciate the feedback and hope to see you in the next auction.
Easy pickup
Easy pickup. Auction items were as described.
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Rasmus Auctions
Glad to hear it, Tim. At Rasmus Auctions, we work hard to keep pickup organized and our auction listings accurate so buyers know exactly what they’re getting. It’s great to know the items were as described and the process felt easy. We appreciate you bidding with us and look forward to your next auction.
It was my first time winning auctions…
It was my first time winning auctions with Rasmus. I was a little nervous not knowing what to expect. The entire process was seamless. Easy pickup. No chaos. Would definitely do it again!
26. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Rasmus Auctions
Roadhouse, thanks for choosing Rasmus Auctions for your first online auction win. We know the first time can feel uncertain, so we focus on a clear, step-by-step process from bidding and checkout to an organized pickup experience. We’re glad everything felt seamless and chaos-free. Appreciate you sharing this and we look forward to seeing you back at your next Rasmus auction.
Well done!!
Well from the beginning to end was great and easy, all the support staff at the location were amazing and so nice to talk to. Plus the items were as they were in the picture
25. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Rasmus Auctions
Carlos, thank you for taking the time to share this. We’re glad your experience with Rasmus Auctions was smooth from start to finish. Our on-site team works hard to make pickup organized and welcoming, and accurate photos and listings are a big part of building trust in the online auction process. We appreciate you calling that out and hope to see you back at your next Rasmus auction.
Responded to Eric's request.
I received a prompt reply from Eric. Remediation was offered and accepted. My trust with this company has been fully restored. Thank you for your professional courtesy and recognizing me as a not just another customer but as a person. Unlike many unreputable companies out there you truly showed that customer service is important.
Back Story:
The description on the previous auction listed 2 metal shelves on casters. Only one of them had caster wheels. Tried to get the issue remediated and was advised that the picture was not as described therefore my fault for not checking better. Not sure I'll be using this site again.
Just responded to Eric's request below. Stay tuned. See message on top.
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Rasmus Auctions
Louie, thank you for the update and for giving Rasmus Auctions the opportunity to address this. We’re glad we were able to connect, review the listing details, and resolve the issue in a way that restored your trust.
Accurate auction listings and fair resolution matter to us, especially when expectations are missed. We appreciate you recognizing the follow-up and customer service, and we take this feedback seriously as we continue improving how items are described and reviewed.
Thank you again for working with us.
PLEASE BE WARNED THAT IF YOU ARE…
Please be warned that if you are choosing to do business with Ramus Auctions you should look up their new partner Capital Online Auctions LLC ran by Mitch Rotker in the Maryland courthouse for the multiple legal issues. Unpaid taxes to the state of Maryland by Capital Online Auctions LLC of $34,000, and multiple lawsuits for unpaid auctions over the years and the NOT IN GOOD STANDING and FORFETIURE of their charter of Capital Online Auctions LLC. Please safeguard yourself against Capital Online Auctions LLC who has now partnered with Rasmus Auctions as of 2/26.
I have posted comments on Facebook and Instagram for Mitch Rotker, Capital Online Auctions LLC and their new partner Rasmus Auctions, but they have the right to remove my comments, and they have and when I see they have removed them I will try and repost those warnings moving forward for others. I will continue to help others steer clear and protect themselves of these horrible shady business practices that continue to happen.
as of 2/23/26 with Capital Online Auctions LLC, and Mitch Rotker at this time who because of financial issues has now partnered with Rasmus Auctions. Please take a look at all the public files provided by the State of Maryland for Capital Online Auctions LLC and or the owner Mitch Rotker and you will see that he owes the state over $34,000 dollars in unpaid unemployment taxes, and has his business in NOT GOOD STANDING and his LLC Forfeited and both have been in this status for years and public information and now partnered with Ramus Auctions which should concern anyone looking to conduct business with either.
30. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Rasmus Auctions
We appreciate all feedback, and we take concerns from our community seriously. Rasmus Auctioneers has been a trusted name in the Metro DC auction community for more than 40 years. That trust hasn't been given to us, it's been earned, auction by auction, relationship by relationship.
We want to be straightforward: this review does not reflect an experience with our business or our team. The concerns raised are about a separate company altogether.
We can only speak about our operations and service quality. For any questions about our operations, partners, or business handling, we welcome that direct conversation. Reach out to us. Transparency has always been how we do business, and that won't change.
Thank you for your continued trust. It means everything to our small business.
Rasmus is definitely the go for help…
Rasmus is definitely the go for help with any project needs. Thank you
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Rasmus Auctions
Rafael, thank you for the kind words and for choosing Rasmus Auctions. We’re glad we could support your project needs and make the auction process clear and straightforward. From organized listings to a smooth pickup experience, we aim to keep things simple and reliable. Appreciate the review and hope we can help again on a future auction.
The auction is experience as a whole…
The auction is experience as a whole was positive.
The actual online auction interface is easy to use. I rarely have any difficulty or problems with the web interface
Checkout / invoice / scheduling pickup was pretty straightforward and I haven’t had any issues. I will say it is problematic if you need to send someone to pick up your items.
Picking up at the site is a different experience at every location. It’s a free for all in the parking lot (if there is one) But in general, they are usually well organized inside the location
All in all, a positive experience
Thx
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Rasmus Auctions
Brian, thanks for the thoughtful and detailed feedback. We’re glad your overall experience with Rasmus Auctions has been positive and that the online bidding platform, checkout, and pickup scheduling felt straightforward and reliable.
You’re right that pickup experiences can vary by location, especially when space and parking differ from site to site. Inside the locations, our on-site teams work to keep things organized, and we’re continuing to improve how arrival flow and coordination work outside as well. We appreciate you taking the time to share this and value the insight.
Consistant procedures
Consistant procedures. Excellent communication.
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Rasmus Auctions
Thank you for the feedback. At Rasmus Auctions, consistent procedures and clear communication are priorities for us, from online bidding through checkout and pickup. We’re glad that came through in your experience and appreciate you taking the time to share it.
Exceeded Expectations on a 34,000 SF Office Project
I worked with Rasmus to close out a 34,000 SF office space, and they were incredible partners from start to finish. Communication was clear, and they handled the heavy lifting—cataloging all furniture and tech, staging items, and managing the entire auction process. The online presentation was impressive, and the auction results exceeded expectations.
Our project leader, Karen, was top-notch. She worked side-by-side with me, kept everything organized, and made what could have been a stressful process feel smooth and manageable. I would absolutely work with Rasmus again.
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Rasmus Auctions
Shannon, thank you for sharing this detailed feedback. We’re glad Rasmus Auctions could support the closeout of a large office project and make the process organized and manageable from start to finish. Clear communication, structured cataloging, and strong online presentation are critical on projects of this size, and we’re happy the auction results exceeded expectations. We appreciate the trust and would welcome the opportunity to work together again.
Best Auction Online Platform
I have been working with Rasmus Online Auction as both a buyer and a seller for the past 15 years. They are truly one of the best in the business and absolutely deserve a 5-star rating.
Their team is professional, reliable, I have consistenly had a positive Experience on both side of the platform.
I highly recommend Rasmus Online Auction to anyone looking for a trustworthy and professional online auction platform.
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Rasmus Auctions
Thank you for this! A 15 year relationship as both a buyer and a seller means more to us than any rating ever could.
We truly appreciate your trust and loyalty, and we’re grateful for your kind words about our team’s professionalism and consistency. Building a marketplace that works well on both sides only happens because of long-standing partners like you.
Thank you for the recommendation and for being part of the Rasmus community. We look forward to many more auctions together.
Rasmus is the best auction service for…
Rasmus is the best auction service for small and mid-scale liquidation in the Washington DC area. Working with their team is great and the fees are reasonable. Their market gets its done. Buy and sell with confidence.
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Rasmus Auctions
Guy, thank you for the feedback and for recommending Rasmus Auctions. We’re glad our team, pricing structure, and local auction market delivered a strong experience for small and mid-scale liquidation projects in the DC area. Building a marketplace where buyers and sellers can move inventory with confidence is exactly what we aim for. We appreciate the trust and hope to work with you again.
I have experienced Rasmus as a Buyer & Seller!
I have experienced Rasmus as a Buyer and Seller!
As a buyer, I understand that it is MY responsibility to look at all the pictures and read the descriptions AND go to inspections before making a bid. Auctions are MOSTLY used, or new returned items, or overstocks. So, I expect there could be flaws. I'm not paying new prices, so I don't expect everything to be perfect, just good enough for me to use for less than half the new price. Those that don't prepare for reality and don't go to inspections are setting themselves up for a let down. The online and pickup experience is always the same...fast, easy, and courteous.
As a seller, Rasmus' management reviews each of my auction catalogs and suggests ways to improve with clearer pictures and descriptions. Kathleen, Erik, Abby, & Michelle are always professional and respond immediately.
During my most recent auction, I had the absolute best Rasmus on-site person ever!! Luciana!!! She made the check-in & pickup process so easy!
I have plans to participate in more Rasmus auctions as a buyer and seller and I'm grateful that they are here to help the small business owner and those of us always on a budget!
8. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Rasmus Auctions
Thank you so much for taking the time to share this! Hearing from someone who has experienced Rasmus as both a buyer and a seller means a great deal to us.
You summed up the auction reality perfectly: preparation, reading descriptions, reviewing photos, and attending inspections make all the difference. We really appreciate you acknowledging that auctions are a value-driven alternative to retail, not a replacement for it.
We’re also grateful for your kind words about our team. Feedback like this is shared internally, and I can promise Luciana will be especially happy to hear she made such a strong impression during your pickup. The same goes for Kathleen, Erik, Abby, and Michelle.Professionalism and responsiveness are standards we work hard to maintain.
Thank you for trusting us with your auctions and for supporting the small business community. We’re grateful to have you as part of the Rasmus marketplace and look forward to working with you again if the opportunity presents itself.
Long time buyer and seller on Rasmus 5*
Long time buyer and seller on Rasmus. Always a good experience. 12+ years!
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Rasmus Auctions
Thank you so much for your review!
Beware
Beware. Listings are posted to portray items as working. But they use word play to sell you BUSTED/ BROKEN. Unusable garbage for outrageous prices. Their "Clear and Fair" refunds policy is a crock of crap. You cannot actually speak to someone. You get auto response Bs texts and then when someone finally responds its nothing but excuses as to why they will not honor their policy. Don't waste your time. Its all returned junk they buy for pennies on the dollar and screw their customers over with lies, false photos and word play in listings to cover their butts.
Photos of listing, damage and the hidden lies and damage to follow.
6. September 2025
Bewertung ohne vorherige Einladung
Antwort von Rasmus Auctions
We’re sorry this was your experience, and we understand why you’re upset.
Listings should never rely on wordplay to misrepresent condition, and when an item doesn’t function as reasonably expected, that’s something we take seriously. Our Clear & Fair policy exists to protect buyers, not to deflect responsibility and we’re concerned to hear that it felt inaccessible or dismissive in this case.
We don’t sell items with the intent to deceive, and we don’t want buyers feeling ignored or talked around. When communication or review breaks down, that’s a failure in the process and something we need to address.
If you’re willing, please email erikrasmus@rasmus.com
with the auction number and the photos you mentioned so a senior team member can review the listing, condition, and communication directly. We do review specific cases when concerns are raised.
Successful Liquidation and Professional…
I sold my industrial retail space (condo unit) to another business and had to liquidate my brewery equipment. This was not bank-ordered, but a personal choice. I contacted Rasmus Auctions (Patrick), and they were helpful and professional with my options, co-marketing, and planning. Their on-site representative, Darren Estes, was great to work with and handled his team for item tagging, did the marketing videos, and interacted with buyers on pickup days. One thing I've read in other reviews is that there was no option to inspect items before purchase. This was not the case I experienced, as there was an inspection day before the pick-up day. Overall, a great experience working with Rasmus.
9. April 2025
Bewertung ohne vorherige Einladung
Antwort von Rasmus Auctions
Thank you so much for your review!
We’re glad to hear the process was smooth and that Patrick and Darren were helpful throughout planning, marketing, and pickup. Brewery and industrial equipment liquidations require coordination and transparency, and it’s great to know the inspection day, on-site support, and buyer interactions met your expectations.
We also appreciate you calling out the inspection piece specifically, as experiences can vary by project and we work hard to ensure buyers have that opportunity whenever possible.
Thank you for trusting Rasmus with an important transition, and for sharing your experience with others.
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