Revant Optics Bewertungen 

131
TrustScore 3.5 von 5

3,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

Revant responded after the post to Trustpilot but still no solutions in how to get a refund or credit to an exchange! Scam!

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Absolutely fantastic product. Ordered 2 sets of Oakley replacement lenses for 2 different frames. Both arrived and fitted perfectly. I'd actually say the quality is better than Oakley's original lense... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Absolutely blown away by Revant Optics. Their customer service is next-level—quick, attentive, and genuinely helpful. The elite polarized lenses I ordered are insane in quality: crisp, lightweight, an... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Three sets of lenses within 13 months - every single one of them delaminated. Trying to get these guys to honour their warranty is like pulling teeth. Apparently now, according to them, because the or... Mehr ansehen

Unternehmensdetails

  1. Sonnenbrillengeschäft

Vom Unternehmen geschrieben

Performance sunglasses and precision-crafted replacement lenses for Oakley, Ray Ban, Costa, Spy, Maui Jim & more. Fast, free US shipping and returns. 100% satisfaction guaranteed. Polarized, prescription, mirrored, and custom cut lenses available.


Kontaktinformationen

3,5

Akzeptabel

TrustScore 3.5 von 5

131 Bewertungen

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Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,5

Alle Bewertungen

(131)

12 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

I wish could rate it less than zero

I wish could rate it less than zero. I ordered lenses for costa fathom and I installed the lenses and they keep popping out of the frame I have tried multiple times and keep getting the same results. I have contacted Revant multiple times to exchange the lenses and I have had no success all I get are more questions and no results. In my opinion it is not worth the hassle. I truly was hoping to find quality replacement lenses for my Costa glasses . I will just buy new glasses in the future and save the time and hassle . They say that the issue is resolved in their reply but they have not resolved anything.

17. März 2025
Bewertung ohne vorherige Einladung
Revant Optics-Logo

Antwort von Revant Optics

Hey Brett! It looks like we were able to get that resolved for you, we hope you are loving your lenses!

Bewertet mit 1 von 5 Sternen

I ordered Oakly replacement lenses and…

I ordered Oakly replacement lenses and received Ray Ban lenses. I emailed customer service and didn't get a reply until I emailed them for a second time. I explained that I received the wrong order and was asked to send a picture of the package. I did what they asked and even put the order receipt that says Oakly lenses on it next to the package. I didn't hear anything from them so after 5 hours after sending the picture I emailed customer service again asking what we are going to do to fix their shipping mistake. They won't answer me back, I finally asked if they are not going to fix their mistake to refund my money, they ignored that too. It's ridiculous that I have to go through all this stuff over their shipping mistake. They say customer service is important to them but I highly disagree, not happy with this company. I don't understand why they won't fix what they did, all paperwork says Oakly lenses and they took my money for Oakly lenses but I have Ray Ban lenses that are useless to me. I don't know if this is a every day practice for this company but it isn't right. I didn't do anything wrong, they sent the wrong product and will not fix it. All I want are the Oakly lenses, I don't want or need the Ray Ban lenses and would happily send them back for the correct lenses I ordered but I can't get anyone from Revant to fix this problem. It's a simple fix, so why so shady? Beware.

11. März 2025
Bewertung ohne vorherige Einladung
Revant Optics-Logo

Antwort von Revant Optics

Hello!

We are so sorry you have not heard from us! We recently switched customer service platforms and have been working through some bumps, but would love to help you in anyway we can! Please reach back out at support@revantoptics.com, we look forward to hearing from you!

Bewertet mit 1 von 5 Sternen

Three sets of lenses within 13 months

Three sets of lenses within 13 months - every single one of them delaminated. Trying to get these guys to honour their warranty is like pulling teeth. Apparently now, according to them, because the original pair were purchased 13 months ago; all the replacements are now void of warranty. Needless to say that’s a breach of their legal responsibilities. They now expect me to pay for more of their crappy product. Absolutely shocking to deal with.

8. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

No customer service response to…

No customer service response to multiple calls, texts, chats on ordered lenses NOT fitting frames they were ordered for. Eventually called back and really good care once contract made. Still iffy on fit

24. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

DON'T WASTE YOUR MONEY!

Their junk lenses would not fit my Oakley Exchange frames and as a result of spending almost 30 minutes trying to get them to fit my frames bent. Threw the frames and these junk lenses in the trash. I'm out over $200 and never again will I support these junk replacements.

24. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Lenses work great

Lenses work great. The customer service team was very helpful in helping me find the right color lens for my Oakley Holbrook XLs.

22. Jänner 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Defect of materials

i have only worn them a few times but my costa harpoon lenses have weird horizontal lines running through them. They appeared after I had used them hunting, never dropped and always placed in a case. I am out of warranty period but, why buy something that only is good for a year?? I have a pair of coasta Isabella replacement lenses that I got from amazon (china). they are 3 years old and going strong. What gives.

14. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Worst company ever

Worst company ever. Ordered from them a month ago and still haven’t received anything. Emailed the company and no reply whatsoever. I was supposed to receive items in 7 days. Never buy anything from this place. All those reviews are fake. Look at some of the pictures those reviewers posted on google. It’s professional and scripted. Those are paid reviewers. This company spent so much on marketing than spending on their actual product. Don’t fall for this scam of a company

27. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I ordered two sets of lenses to replace…

I ordered two sets of lenses to replace my Oakley gas cans, and I accidentally selected the fuels. These guys were top-notch about getting me the correct lenses that I needed at no additional cost to me. Great company great service will be back for more James Allen Affordable Renovations Ohio

11. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Ordered a pair of glasses two weeks…

Ordered a pair of glasses two weeks later still told that the product is being prepared for shipment reach out to customer service. Customer service says that they are no longer in stock instead of offering any other option or offering to put me on the top of the waitlist for when they get more in stock, even though they took my money, they offered a discount code to apologize….. It’s literally the exact same discount as you would for being military or a first responder or a first time user which I was both so it meant nothing to me. They don’t have a phone number. The only person you can talk to apparently is the customer service rep who won’t take it up any further. Very sketchy very sleazy bad communication bad at rectifying would not ever order from this company again.

2. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

10/10 Customer Service, Looking Forward To Ordering Custom Frames

Haven't ordered custom frames from them YET but, if the customer service is any indication of their glasses service then I am in for a treat. The whole website is very well made and clear, and I was quickly connected with a real life person who was able to answer some of my questions concerning the process and eligibility of my frames to be replaced with custom lenses. Emé was the person to help me, and not only did they explain and answer all my questions, they made no attempt to upsell or hassle me. Simply sent the links for the things I needed, instructed me clearly on what to do, and was extremely polite and pleasant. 10/10 experience, and I will be updating this review in a couple of months when I order custom frames.

20. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Perfect fit for my RayBan's

Perfect fit for my RayBan's. Two models with cracked lens, RB4089 at least 5 years old and RB4034 7 to 8 years old. Cracked the RB4089 couple of months ago. To old for RayBan to repair, to expensive for a optometrist to repair, was quoted $115.00 each, for new polarized lens. New RB's to expensive. Wasted money on some cheaper glasses. RB Frames fit perfectly hated to throw away. Glad I found Revant Optics. Purchased the regular polarized for both. Install was easy to pop out the old and insert the new, the RB4089 has a thicker frame, soaked for 5 minutes in hot tap water to help with lens removal. So far polarized quality seems pretty good. Might try the Elite Polarized in the future to compare difference. Price is right to save the frames! Thumbs Up!

18. November 2024
Bewertung ohne vorherige Einladung
Revant Optics-Logo

Antwort von Revant Optics

We are glad you found us as well :) We are happy to hear you are loving your lenses, Our Elite polarized provides the best optical experience so we recommend it! They are designed with specialized protective anti-reflective coatings that reduce distracting glare and reflections, and water resistant coatings that help keep lenses cleaner and lasting longer. If you decide to go for it please let us know and we will be happy to provide a coupon for you!

Bewertet mit 2 von 5 Sternen

They sent wrong lenses

They sent wrong lenses. Wouldnt replace 4 pairs. I bought extra to use later. When it came time to use them, it was found they were wrong ones. So partially my fault not to have checked upon receiving.

12. November 2024
Bewertung ohne vorherige Einladung
Revant Optics-Logo

Antwort von Revant Optics

Hey Eric! We are so sorry your lenses are not working for you! Unfortunately we are only able to offer support within our 1 year warranty, we are very sorry! We always suggest checking your product when receiving to confirm everything is ok. We hope you have a wonderful day!

Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service. 5 stars. I mistakenly ordered the wrong lenses for two pairs of sunglasses and felt incredibly dumb, contacted customer service once I received them and realized and they immediately sent me the correct lenses. Wow. Even though it was my own mistake they corrected it for me at no additional cost to me. Super experience.

22. Oktober 2024
Bewertung ohne vorherige Einladung
Revant Optics-Logo

Antwort von Revant Optics

Hey Lesley! We are so happy you had a great experience. Thank you so much for the review, we really appreciate it!

Bewertet mit 2 von 5 Sternen

Impossible d’arriver a me faire livrer…ut

Impossible d’arriver a me faire livrer en France métropolitaine ! Quand j’essaie de chatter avec eux pour demander comment me faire livrer en haute savoie, le chat m’envoi sur des questions qui n’ont rien avoir. Donc soit vous m’expliquez comment me faire livrer en France en Haute-Savoie, soit c’est que vous ne voulez pas me vendre les 4 paires de lentilles que j’essaie d’acheter !!!

3. Oktober 2024
Bewertung ohne vorherige Einladung
Revant Optics-Logo

Antwort von Revant Optics

Bonjour !

Les restrictions d'expédition mises en place par l'UE/le Royaume-Uni ont limité notre capacité à expédier des produits vers l'UE/le Royaume-Uni. Nous ne pouvons actuellement livrer vers l'UE/le Royaume-Uni que via notre place de marché Amazon.

Je vous encourage à consulter nos listes Amazon pour voir si vos lentilles sont disponibles. Passez une bonne journée !

*********************************************

Hello!

Shipping restrictions put into place by the EU/UK have limited our ability to ship products to the EU/UK, we're currently only able to deliver to the EU/UK through our Amazon Marketplace.

I encourage you to look at our Amazon listings to see if your lenses are available. Have a good day!

Bewertet mit 5 von 5 Sternen

Rock Star Customer Service still exists!!!

From beginning to end it was a great experience. Excellent customer service and very quick response time. I ordered lenses for 2 pairs of sunglasses; one pair of Costa’s and one pair of Maui Jim’s.

I wasn’t sure if I had ordered the correct lenses for my Costa’s, so I emailed support to find out. They responded very quickly, explained how to tell the difference between the “standard” and “pro”, then changed my order on their end because I had in fact order the wrong lenses.

They were extremely helpful and walked me through the whole process.

Would definitely buy from them again and would recommend to family and friends.

Heather was the customer service representative that I dealt with and she was awesome!!!!

9. September 2024
Bewertung ohne vorherige Einladung
Revant Optics-Logo

Antwort von Revant Optics

Hey Erich! Thank you so much for your amazing review! We have shared this with Heather and the team. Have a great day!

Bewertet mit 5 von 5 Sternen

Great company

Great company. Very helpful in finding the replacement lens and giving you options. Shipping was fast and vidoes make it easy to learn how to replace. Fit, finish and look was perfect. Def recommend them.

6. September 2024
Bewertung ohne vorherige Einladung
Revant Optics-Logo

Antwort von Revant Optics

Hey Tony! Thank you for the recommendation, we appreciate it!

Bewertet mit 5 von 5 Sternen

My original Review wasnt very good

My original Review wasnt very good. Revant customer service contacted me, apparently I had ordered the wrong lenses for my frames. After further research, Revant sent me a new lense that fit perfectly and was exactly what I was looking for. I was out no extra money for MY mistake. This is Excellent customer service.

29. Juli 2024
Bewertung ohne vorherige Einladung
Revant Optics-Logo

Antwort von Revant Optics

Hello! We are glad to hear we were able to get your frames back in action, and thank you for the review!

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