Revant Optics Bewertungen 

131
TrustScore 3.5 von 5

3,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

Revant responded after the post to Trustpilot but still no solutions in how to get a refund or credit to an exchange! Scam!

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Absolutely fantastic product. Ordered 2 sets of Oakley replacement lenses for 2 different frames. Both arrived and fitted perfectly. I'd actually say the quality is better than Oakley's original lense... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Absolutely blown away by Revant Optics. Their customer service is next-level—quick, attentive, and genuinely helpful. The elite polarized lenses I ordered are insane in quality: crisp, lightweight, an... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Three sets of lenses within 13 months - every single one of them delaminated. Trying to get these guys to honour their warranty is like pulling teeth. Apparently now, according to them, because the or... Mehr ansehen

Unternehmensdetails

  1. Sonnenbrillengeschäft

Vom Unternehmen geschrieben

Performance sunglasses and precision-crafted replacement lenses for Oakley, Ray Ban, Costa, Spy, Maui Jim & more. Fast, free US shipping and returns. 100% satisfaction guaranteed. Polarized, prescription, mirrored, and custom cut lenses available.


Kontaktinformationen

3,5

Akzeptabel

TrustScore 3.5 von 5

131 Bewertungen

5 Sterne
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Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,5

Alle Bewertungen

(131)

12 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

After sales follow up.....

The service, immediate follow up and resolution of my package that was delivered was extremely professional in all aspects.
The delivery issues that I experienced was dealt with calmness, great attitude and a thoroughly sincere and thoughtful resolution.
Highly recommended to use these guys for any lens replacement parts and I will be using again in the future.
Many thanks again to all.

23. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Revant Optics

Hey Peter!

Thank you so much for your wonderful review! :D

Bewertet mit 5 von 5 Sternen

Perfect fit and good quality

Perfect fit and good quality. Something happened to the lense and stained one not even 2 weeks in. Contacted revant and Ashley helped me out. New pair shipped that day! Great customer service! Will be a returning customer when the occasion arises again!

5. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My mistake! Revant Optics fixes it for me!

I had a problem with lenses and ear pieces fitting correctly; customer service stepped in to help and discovered that I had indicated the wrong style of sunglasses on my order; the mistake was totally my error, but Revant very kindly corrected my mistake at no additional cost to me!

22. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Revant Lenses

Awesome company to do business with! Had an issue where one lens was loose in the frame and they sent a replacement, no questions asked. A+ experience!

17. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Revant Optics

Hey Chad! Thank you so much for the awesome review, we are happy we were able to get you taken care of! We hope you have a great day!

Bewertet mit 1 von 5 Sternen

I ordered a pair of Oakley prescription…

I ordered a pair of Oakley prescription lenses 28 Jan 24. After sending in my original Oakley frames w/ lenses, Levant acknowledged receiving them, then lost them. The company informed me they would take full responsibility. After completing the new lenses, the company then said they didn’t pass quality control and would remake them. After nearly four months, I received the new frames and lenses, but did not send lenses to replace the pair the company lost. To recap, I sent in a $220 pair of Oakley Flak jacket glasses. Then paid an additional $255 for the new prescription lenses. The company lost my original glasses then sent a new frame with the prescription lenses I paid for leaving me without the original lenses sent in despite telling me they would send them back to me. If you order prescription lenses from this company, do not send your original lenses. Customer service does provide a timely response to emails, but business processes within the company are poor and the company does not stand behind their product.

23. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Revant Optics

Hey Frank!

We are so sorry for the experience you had getting prescription lenses with us! I know we are actively working on this. We recently ended our prescription lens program due to the lack of control we have over cases like these, and rest assure if we ever offer this service again it will be with much more control, to do everything we can to prevent this from happening again. We hope you have a wonderful day!

Bewertet mit 1 von 5 Sternen

Inner coating peels off - Revant won't honor warranty.

I've had a couple pairs of these lenses, and while they fit well, and seem to be good quality out of the box, the inner coating starts to peel off after a few months making them unusable. I replaced my first ones after they started peeling, but for the second pair I had, I reached out to customer service. They specifically said that the peeling was an issue they had made improvements on since I bought my lenses, indicating they knew about the issue. Even so, they would not honor their 1-year manufacture defect warranty. Look for other options, there are lots of reviews online saying they start to peel on the inside after a while. Unfortunate they won't back up their product and stated warranty.

Update: I see Revant replied to this review - to their points, my lenses are still under the 1 year manufacturing warranty, and I paid full price for my current set, they are not replacements from another order. I've explained this to their customer service via email, but they won't honor the warranty.

5. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Revant Optics

Hey Alexander!

I'm sorry to hear there may have been some misunderstanding! We will absolutely honor our warranty, however, there are some instances where the first order has since got out of warranty, or we have sent replacements in the past. I hope that helps clear things up!

Bewertet mit 5 von 5 Sternen

Great Customer Service

My initial order was incorrect, due to my error. After contacting Revant, a great customer service representative, Kaylah, reached out. She was able to properly identify the correct lenses I needed and sent them out. I can't thank Kaylah and the Revant team for going the extra mile to make my error correct!!! I highly recommend Revant should you need any new replacement lenses.

6. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von Revant Optics

Hey Jeffrey!

Thank you so much! We will make sure to get this to Kaylah, and we are so happy to hear you are loving your lenses!

Have a great day!

Bewertet mit 5 von 5 Sternen

Sent frames in to get lens replacement…

Sent frames in to get lens replacement because it was hard to determine the model of the frames. They were quick and it was easy. Came back like new sunglasses in about a week! If you are not shure of your frame model, send it in.

22. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Dont waste your time

Dont waste your time. I ordered a pair of replacement lenses for my Persols and sent them the model number and they sent me lenses that were too big. contacted them and they had me send them photos of the frame, etc which i did and they told me they would send me the correct lenses...but all they did was reship me the exact same size. two weeks gone...you can't get a human on the line...stay away from the scam of a company.

22. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Revant Optics

Hey Chris!

There are many reasons why lenses would not fit. It can happen for a variety of different reasons including, but not limited to, frames getting warped or chipped over time, the mold that made the frames needed to be switched and wasn't, or we could have one version of a frame and the manufacturer has made another different frame using the same name, etc.

We do have phone, chat, and email going from 8-4 M-F, we are happy to help with anything you need!

Bewertet mit 5 von 5 Sternen

Great quality goggles lens

Great quality goggles lens, and great support after sell. From Switzerland, thank you!

18. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Revant Optics

Hey Ajeie!

Thank you so much, we are happy to hear you are loving your lenses! Have a wonderful day!

Bewertet mit 4 von 5 Sternen

Great customer service. Good quality product

The first package got lost in the mail but the company were happy to send another free of charge and I received it quickly. The lenses are really good. I actually like them better than the original Oakley ones that were in the glasses before.

I've seen some bad reviews out there, not sure what that's all about...

I would definitely recommend Revant.
Their prices are low but the quality is high 👌

11. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Revant Optics

Hey Charles!

We are happy to hear your second package made it to you ok! We are so happy to hear you are loving your lenses. Have a wonderful day!

Bewertet mit 5 von 5 Sternen

OG quality, better price!

After having to cancel my initial order, I did some serious reconsidering and came back to Revant. I wasn't sure they would be as good as the Oakley lenses, but the price was just too good. Received my lenses and compared them looking through the Oakleys and the Revants and I see no difference. They popped right into the Turbine frame with ease. I've worn them several times now and they look and feel great.

21. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Revant Optics

Hey Kevin!

We are so happy to hear you gave us another chance, thank you for your business!

Bewertet mit 5 von 5 Sternen

Last minute changes = DONE!

Jessica made changes to my order last minute. Super helpful and pleasant. Thanks!

5. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Revant Optics

Hey Ben!

I will let Jessica know your message, thank you for your review! Have a wonderful day!

Bewertet mit 2 von 5 Sternen

I contacted the return department…

I contacted the return department because the polarized film on the lens of my Oakley Ejectors was peeling off after a year. My warranty ended the 31st of March, yet I reached out on April 2nd. I would think that with a claim within a couple of days, they would honor the warranty. Perhaps the lens cost less for a very good reason. Suffice to say I will go elsewhere from now on and pay the extra cost from Oakley for replacement lenses. This all seems quite shortsighted.

2. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Revant Optics

Hey David!

I'm sorry if there was any misunderstanding! I checked the email that was sent to you and it says we will honor your request for a replacement, we just needed some info. Please respond to the email and we will be happy to help!

Bewertet mit 5 von 5 Sternen

My experience was a blessing got the…

My experience was a blessing got the wrong lenses ,but ur company sent me the ones I wanted .They are awesome thanks to you @ yr staff for being kind @ generous.

27. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Revant Optics

Hey Diana!

We are happy to hear we were able to get you set up with the correct lenses, and we hope you are loving them!!

Bewertet mit 5 von 5 Sternen

Lenses fit perfectly

Lenses fit perfectly. Had an issue and it was handled very quickly and professionally. I am a bit picky but would not hesitate to use this company again. Well Done All !!!

24. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Revant Optics

Hello! Thank you for giving us a chance, We are glad you had a great experience with us! Have a great day!

Bewertet mit 5 von 5 Sternen

Satisfied customer!

Purchased some emerald green polarized lenses to replace my lenses on my old Oakley targetlines. Put in the order on March 7th and the lenses were in my hands by the 14th. The lenses were easy to replace and made my Oakley's seem brand new again. The revant lenses have a golden/tan tint when looking thru them vs Oakley's grayish/blue tint. However, the clarity is almost the same if not better IMHO....thanks revant! You earned a customer!

14. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Revant Optics

Hey Randy!

We are happy to hear you're loving your lenses! The emerald green is one of our most popular options, so you made a great choice. Have a great day!

Bewertet mit 5 von 5 Sternen

Top notch

Top notch! Prompt, professional and very friendly! Ashley and Kaylah represent very well!

5. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Revant Optics

Hey Ted!

Thank you so much! We are glad to hear you had a good experience!

Bewertet mit 5 von 5 Sternen

Revant's customer service is…

Revant's customer service is exceptional. They addressed the problem quickly with courteous service and shipped me new lenses within days. Jessica was extremely professional and resolved my issue, exceeding my expectations. She is a true rock star.

20. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Revant Optics

Hey Tom! Thank you so much for your review, I have shared it with Jessica and the team. We hope you are loving your new lenses, and have a great day!

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