Shieldpay Bewertungen 695

TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

To start with, main concern was whether it is a scam or not, after a VW payment directed by Keller & Postman. Couldn’t login through HSBC login & had to change my login password as mobile login got... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Like most people reading these reviews, I had an email from Shieldpay explaining that they had been selected to act as the 3rd party in transferring my funds. I was extremely dubious and cautious give... Mehr ansehen

Bewertet mit 5 von 5 Sternen

After getting my son in law who works in IT to check this wasn’t a scam I completed the verification,I waited a day or two and messaged Sheild Pay to confirm the verification had gone through,I subm... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Like so many other reviewers, I was sceptical of a sudden email asking for my bank details! I came on here, read all the positive reviews and, still remained unsure. Rang Millberg who confirmed it was... Mehr ansehen

Unternehmensdetails

  1. Zahlungsservice

Vom Unternehmen geschrieben

Shieldpay is the market leader in orchestrating secure digital B2B payments, specialising in transactions that need more than just straight-through processing. Whether you're handling high-value, complex payments or thousands of transactions every day Shieldpay can bring new value to the payment process. With streamlined verification checks, the ability to hold funds until the conditions of the transaction are met then quickly and securely process payouts, Shieldpay is securing the world’s complex payments with technology. For any support enquiries, we're open Monday to Friday, 9am - 6pm. You can find more information on our website: shieldpay.com


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

695 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

scammers or not

hi. today I received a phone call from one guy who introduced himself like a Ethan Wood data administrator for shield pay. He had information that I was scammed by universal market. Which is actually true. He told me if I have WhatsApp app. that we should talk there. So we did. He told me to send him transaction papers proving that I have send money to universal market so I did. Would like to know if this guy is legit if he really work for shieldpay? There was also other guy talking with me Kyle Powell was his name? Please let me know if you know anything about them?

30. Mai 2023
Bewertung ohne vorherige Einladung
Shieldpay-Logo

Antwort von Shieldpay

Hi Simon,

Thank you for leaving us a review and raising your concerns about a recent fraud attempt using Shieldpay’s name. We have been in contact with you directly to confirm this information but wanted to respond online to state publicly that these individuals do not work for Shieldpay.

We have been made aware of several scams where Shieldpay’s name is being used by fraudsters to add legitimacy to their criminal attempts. We would like to be very clear that we do not use WhatsApp to communicate with our customers.

For anyone reading this review that has experienced something similar, please read this page on our website for further information: https://resources.shieldpay.com/fraud-prevention

Thank you,

The Shieldpay Team

Bewertet mit 5 von 5 Sternen

So so good

So so good. Anyone that says Keller take too big a cut, try getting your money without them. I have been left feeling totally satisfied with the outcome.

17. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very professional

Very professional. Got calls and a letter from them, followed the steps and got money back.
I had doubts but i did some research and found its legit.

7. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Feeling unsure

I received a link following a claim with Keller Postman, and was slightly unnerved that Shieldpay needed to connect with my online banking. I went ahead as was assured that this was standard practice. I have now waited 22 days and no funds have arrived and no one has contacted me. I've tried to get hold of both Shieldpay and Keller Postman but I'm not getting anywhere. I assume my funds are currently sitting with Shieldpay, and not in my bank account where they should be.

****Update****

I have NOT received payment. There is no pending transaction on my account and nothing expected. Why lie when it is clear that payment has not been made? I don't understand why they can't just ask for old fashioned bank details, as this 'digital connection' to your online banking evidently doesn't work.

I've sent an email, but I think this review definitely needs to reflect the fact that they have lied in their response. No payment has been made, and I have not received the funds.

27. März 2023
Bewertung ohne vorherige Einladung
Shieldpay-Logo

Antwort von Shieldpay

Hi Craig,

Thanks for leaving a review, your feedback is really valuable. According to our records payment has been sent, but if you could reach out to our support team at support@shieldpay.com with further details our team can thoroughly investigate for you.

Many thanks,
The Shieldpay team

Bewertet mit 1 von 5 Sternen

Highly suspicious

Can't understand why this company require anything other than sort code and account number to make a payment to me - highly suspicious

12. April 2023
Bewertung ohne vorherige Einladung
Shieldpay-Logo

Antwort von Shieldpay

Hi Nick,

Thanks for your review.

We complete verification checks prior to payment to ensure the payments reach the right person. It's part of our due diligence process to help protect all parties.

Shieldpay specialise in high value digital payments and are authorised by the Financial Conduct Authority (FCA) as an Authorised Payment Institution (which you can check online).

We'd be happy to chat you through the process or discuss any concerns if you'd like to contact us directly on support@shieldpay.com?

We hope that sets your mind at ease.

Kind regards,
The Shieldpay Team

Bewertet mit 1 von 5 Sternen

Not happy to provide personal security…

Not happy to provide personal security banking details, seems there is no other way to be paid, in letter it says our claim will be donated to charity, hence putting more pressure on us, bank advised only Sort Code and Account Number, anybody else had this from Shield Pay it seems very ominous?

9. April 2023
Bewertung ohne vorherige Einladung
Shieldpay-Logo

Antwort von Shieldpay

Hi Tracey,

Thank you for writing us a review. We'd like to reassure you and help organise your payment. If you could get in touch with us by emailing support@shieldpay.com please we can discuss the options and help move this along.

Kind regards,
The Shieldpay Team

Bewertet mit 5 von 5 Sternen

Just recieved payment and I'm delighted…

Just recieved payment and I'm delighted especially as I thought it was a scam. I wasn't even sure if my original claim was accepted for vw car emissions. Once I linked my bank the payment was in within 2 days. Thank you.

6. April 2023
Bewertung ohne vorherige Einladung
Shieldpay-Logo

Antwort von Shieldpay

Thank-you for the positive feedback Sonia!

Kind regards,
The Shieldpay team

Bewertet mit 5 von 5 Sternen

I think we misunderstood this company…

I think we misunderstood this company . When I read the letters from law firm it is very clear that the company was to make the payment within 28 days. I sat back and relaxed armed to the teeth if this did not happen. I recipient my pay within 15 days .
I think we should read small prints and be patient. Shieldpay is so fine thanks

8. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I think it's an absolute disaster of a…

I think it's an absolute disaster of a company, first off, I've sent numerous emails, no reply, can't for the life of me get through on the phone, spoke to my law firm who dealt with the claim, they can't give any info as far as they are aware they have settled it, I followed the link on the email about "view email in browser" so I did, I clicked past issues, and it seemed and showed payments processed all different dates, I pointed this out to them via email ( which was ignored 3 times) and now I can't access it.. im afraid I've quite possibly been scammed I mean what company doesn't answer the phone seriously..

24. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terrible company

This is one of the worst companies I have dealt with.Genuine important requests ( by email) totally ignored.
No customer service whatsoever.would not recommend them at all

7. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

VW emissions claim, DO IT!! It’s legit

Anyone considering claiming against the VW emissions case. DO IT!!! I was so skeptical for over a year receiving emails and almost ignoring them all thinking it was all good to be true. Bit the bullet and went ahead and had my pay out the next day. Absolutely over whelmed and genuinely couldn’t believe it.

3. März 2023
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr