Snapfish Bewertungen 1 128

The worst prints I’ve ever received. Ordered picture collages and when arrived were all unaligned - picture quality was terrible - never again.

Everything was woeful

They don’t tell you which items might be picked up at Walgreens when you are spending the time cresting your photo card. So then at checkout you find out and the delivery options are sub par and take too long. I asked for an address change given this and spent a half hour with a chat bot to only get back to where I started, and “sorry.” And then the bot abruptly ended the chat. In done with this company. Terrible customer service.

They're taking way too long to get my prints to me you can't speak to them over the phone only in chat they screw up and make it look like it's your fault

Order two 2025 photo calendar and they arrived with January 2024 etc disappointed was an understatement. Contact snapfish no apology and saying just re order. What at my cost. Not yet been refunded. Would recommend them.

tried talking to customer service live chat as on the website it states

"Standard shipping starts at £1.49 and never exceeds £3.79 for print orders. Happy printing!"

BUT the LOWEST shipping option is 3.99 for second class Royal Mail.

the OUTSOURCED customer service could barely understand me and when they realised they were advertising falsely, ended the chat.

will NEVER ever be using the business again.

Can’t contact customer services, I paid extra for speedy delivery, the items not coming in the time frame quoted by snapfish. You click contact and you get a chat but that won’t connect you through to an agent or any other way of contact customer service. Never again

Customer service is fantastic.

Photos are really poor quality, even photos I know to be of high resolution. Photos are badly cropped. Also loads of the bits of trimmed paper left in. Overall unimpressed!

They deleted my book that took me over 5 months to make. Sent me a completely blank book & then told me they could give me a credit to re start my book, they used to be good. Now they stink. No human to talk to. Much better companies out there

Rubbish customer service, even worst product. No quality vontrol whatsoever. We just received our photos with heads cut out, our son's birthday photo with birthday cake cut out, etc. This is some Micky Mouse company, they refused refund and offered store credit instead, like we would use them again. Avoid them, it's a scam. They chuck your order to print without any checks so if you are unlucky you will get your photos without heads. They are cheap and now it shows why. Waste of time. Small claims court next.

No overly impressed, I ordered some prints/photos as my daughter had recently used them and they looked nice. Wasn’t impressed with mine. One was ruined completely ( subject cut off at the bottom) and some were just poor quality. Wouldn’t recommend or use again. I will stick with clickprint in future

The photo tile I received was a clear photo but very lightweight and only two sticky pads at the top of the tile to attach to wall which doesn’t seem very secure. I’ve tried to use their chat service but they just keep asking me to send photos and I’m not taking it off the wall in case it won’t stick back on. Surely they realise they only have two sticky pads without needing a photo. I would like them to send me two more.
Don’t think I’ll be using them again or recommending them to family and friends.

Ordered a card with photo and there’s just no sign of it. It’s impossible to get in contact with them. Never again.
Steer clear of these people.

No way to contact them, photo's not received but money taken and no customer service to resolve the issue.

Avoid at all costs!

Ordered a 5" x 7" photograph which was short on it's width, advised Snapfish who sent another FOC photograph which was also short on it's width. To quote Snapfish "Due to the unique and individual nature of our products, some deviations in size can be expected" .. it goes on "We need to emphasize that the sizes mentioned in our services are approximate and are provided as general guidelines" This basically means they might not fit your frames. Unbelievable.

The system reverted to the old address after checkout and I contacted customer support a dozen of times for changing it back to correct address. I was told it will be done in one hour, then another hour, then 24h, then another 24h, and STILL not done!!!! it's absolutely unbelievable!!!

The frame costing £79.99 was weak, the hangings were not attached and the details only mentioned they were included. The photo covering was not glass and it was a very poor plastic/perspex and this was not in the description stating anything, so one assumed it was glass at that price. The photo was warped. I spent over 30 minutes on their chat, the first person dropped off and having been told the 'next level' would continue with my complaint, nothing received via email so far. I have emailed feedback at snapfish-llc.com. Let's see what transpires!!

I ordered a set of holiday cards which never arrived I contact them through Chat. Another set was supposedly send out at no cost and shipping cost. That never arrived either. I tried contacting through chat. Now it dropped me and I could not contact a human being. NEVER USE THIS COMPANY

Great quality at a fair price although delivery was rather slow, arriving later than promised but it was during the busy Christmas season.