I ordered a single bed in error from this company via Debenhams. I meant to order a double. The bed was delivered very promptly. £0.99 delivery! On arrival I immediately requested a return. This compa... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
They went out of their way to assist where Debenhams refused. I really appreciate your assistance with the collection and the error made by Debenhams with regard to my new address. Thank you very much... Mehr ansehen
Chair is well made, looks excellent and was well packaged. Brilliant customer service. Without asking I was sent a fabric sample to check the colour was right for me. Delivery was quick and I received... Mehr ansehen
I bought a mattress online. When it arrived, it looked really cheap, and not worth the money I had paid. It also had a strong chemical smell. Somnior Beds initially refused to accept it back, but did... Mehr ansehen
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Das haben sich andere Leute angesehen
Mattress size
I ordered the small double mattress but it did not fit my bed , therefore I emailed them as I had to order the double size mattress , very helpful and made the process easy for me , excellent customer service , booked the return immediately and had no hassle communicating with the team

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Great communication …
Great communication from start to finish. Even though there was an issue of my making they resolved it without any fuss.
The delivery team were very polite and helpful. And most importantly a good product at a reasonable price.

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Excellent customer service
Excellent customer service , lovely and helpful staff

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easy cancellation
I ordered the wrong size bed and all i had to do was email them and they cancelled it for me straight away no hassle! Very kind and accommodating company!

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Headboard super kingsize I bought a headboard which…
I bought a headboard which unfortunately wasn’t the colour/shade I wanted when it arrived. From point of contact to resolving the matter with a full no quibble refund was fantastic. The matter was dealt with courteously quickly and efficiently. I Definitely recommend this company

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I received a beautiful double bed.This…
I received a beautiful double bed.This bed is soild.Beautifully made and WOW,the price is so good.

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Bought a Somnior Ziggy divan bed from…
Bought a Somnior Ziggy divan bed from the online retailer NextDivan Beds at the start of the month. It's great value for money and so nice to sleep on. The build quality is really good, I wouldn't bother wasting money on the high street brands, I spent a fraction of the money by buying from this website. The delivery guys even took the bed into my bedroom!

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We bought a single and are very happy…
We bought a single and are very happy with the quality and comfort of it ! It’s very thick and bouncy and for the price as well, definitely found a steal here. We bought a 2nd mattress for the spare room but chose a small single to see what it was like but decided it was too small and got in contact to do an exchange, the customer service was fantastic and arranged a free exchange to the door service! Really impressed from start to finish, so thank you!!

Antwort von Somniorbeds
Great customer service
I ordered a single divan bed just over a week ago and realised that I had in fact ordered the wrong size!
I got in contact with Somniorbeds and asked if they would be so kind as to cancel the order for me, not actually thinking that this could be cancelled at such a late stage as it would involve a lot of extra work.
They came back to me the next day and advised that they had actioned my request.
I would just like to thank Somniorbeds for their excellent customer service. I will certainly be passing on my recommendations. Thank you!

Antwort von Somniorbeds
Great company
Delivered on time, great company and great mattress but unfortunately I had to return it due to my own problem but that was done easily and with much help.

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Good quality product highly recommend
Highly recommend this business. The bed is of a good quality and lovely finish. Looks far more expensive than it is!
I decided to return my original order due to the size of the bed (I underestimated the space I had available). The business owner was very helpful and arranged prompt collection of my first order and also promptly delivered my new order. The company is also very responsive, all emails regarding the return and new order were responded to on the same day.

Antwort von Somniorbeds
Very good customer service
Very good customer service. I accidentally order the wrong size mattress and once I realised I contacted Somniorbeds. Within 24 hours I had a reply and extra payment made immediately once payment request received.
They promptly arranged for collection and delivery of replacement mattress.
The error was on my side and they totally understood the issue and resolved it promptly.
I also order 2 extra mattresses for my parents they are also very pleased with the service received.

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Very good communication
Very good communication. They will fi the extra mile to meet high satisfaction

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An exceptional & comfortable 6ft…
An exceptional & comfortable 6ft mattress by Somnior which was tried and tested before purchasing where we fell in love with it as it makes sleeping effortless and bliss night after night.. thanks Somnior Beds.

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Great customer service
Quick delivery, wonderful mattress, which due to me ordering the wrong size could not be tested. But looks sturdy and well made. Customer services very helpful. Speedy reply to all emails and arranged return with 48 hours. Have now ordered the correct size and look forward to a decent night sleep. Highly recommend.

Antwort von Somniorbeds
Great experience with this company!
Great experience with this company!! Out of very good will they let me return my mattress FREE of charge due to me taking the mattress out of the protective cover it came in. So I highly recommend this company! Great experience.

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Excellent customer service from this…
Excellent customer service from this company, especially from Adam I had a little problem with the delivery and they sorted it out very promptly, I have not had service like this for years, but this company I would definitely recommend as the after care service was 100 % they could not do enough for me, and the bed and base are excellent quality lovely and comfortable, I will be recommending this company to my friends and family. Thank you for your excellent customer service10 out of 10

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A reputable and reliable customer…
A reputable and reliable customer service. Fast product delivery and prompt responses to messages. Unfortunately I couldn’t use the mattress because my bed was too wide. I look forward to buying right specs with them soon.

Antwort von Somniorbeds
Positively surprised with the service…
Positively surprised with the service and comunication about product and delivery. Have to return mattress and so far happy with service.

Antwort von Somniorbeds
Avoid this company at all costs
Avoid this company at all costs. Recently purchased a mattress via Debenhams. Now trying to get a refund with absolutely no luck whatsoever. Less than week mattress is already sagging and extremely uncomfortable despite offering a no quits 28 day refund policy that is far from the case. Customer service is hopeless and I’m stuck with an extremely uncomfortable mattress. Having done more research the reviews are dreadful from many many customers. Also the delivery team were rude and managed to break ornaments. All in all a really poor experience. I have no choice but to take them to the small claims court to get my refund what a hassle.
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