Order placed for next day delivery. 1 week later the funds had been taken and the order had not arrived so I chased on the phone and was told it would be with me the following day. Since that day, the... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Arrived in good time and was exactly what I expected. This is a difficult product to find, because it holds hot food. Reasonably priced.
I ordered in the morning and it was processed the same day, very efficient. It was collected by Evri but after nearly two weeks had not been delivered. I contacted Starlight, a repeat order was dispa... Mehr ansehen
I am delighted to say that this company is amazing! I needed some oval-shaped cake cases for my son's birthday and I trawled many online stores unable to find anything that had a quantity of under 100... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Starlight Packaging
Vom Unternehmen geschrieben
Starlight Packaging has been doing business for over 10 years.
We provide a wide range of products that companies or individuals in the food industry would want and need.
We have a wide range of customers, from large food distributors, coffee shops, butchers, fast food takeaways, bakers and more.
Few of our key product ranges are:
Food delivery boxes
Produce trays
Polystyrene boxes
Takeaway cups
Cake boxes
Cupcake holders
Vacuum pouches
Eco friendly packaging
Cleaning Hygiene products
We sell all over the UK with nationwide delivery.
Also sell internationally to Europe and USA as well as rest of the world.
UK delivery options include:
Free delivery
Next day delivery
Next day AM delivery
Express delivery
Saturday delivery
Sunday delivery
Kontaktinformationen
Stoke on Trent, Vereinigtes Königreich
- 01782454464
- sales@starlightpackaging.co.uk
- www.starlightpackaging.co.uk
4,5
Hervorragend
2662 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 76 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great service
24. April 2026
Antwort von Starlight Packaging
Hello,
Thank you very much for the 5 stars! :)
Antwort von Starlight Packaging
Hello,
Thank you very much for the 5 stars! :)
The right package you need specifically…
The right package you need specifically for small business,
Fast delivery and good customer service
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Starlight Packaging
Hello,
Thank you very much for the 5 stars! :)
Came in time
29. März 2026
Antwort von Starlight Packaging
Hello Susan,
Thank you very much for the 5 stars!
Antwort von Starlight Packaging
Hello,
Thank you very much for the 5 stars :)
Good and economical
Good, economical food containers that can go straight into oven. Website a little difficult to navigate!
Delivery charges reasonable and delivered in a reasonable timeframe.
27. März 2026
Antwort von Starlight Packaging
Hello,
Thank you for the 4 stars and your honest review. We will be looking in to the website with our team to see what how we can improve.
Antwort von Starlight Packaging
Hello Sharon,
Thank you very much for the 5 stars and for being a returning customer! :)
Antwort von Starlight Packaging
Hello Natalie,
Thank you for the 5 stars!
fast delivery & prompt service
30. März 2026
Antwort von Starlight Packaging
Hello Keith,
Thank you very much for the 5 stars!
Great item, service and company
Great item , delivery fast and all in all a great service and company
27. März 2026
Antwort von Starlight Packaging
Hello Robert,
Thank you very much for the 5 stars! :)
100% failed to fulfill order correctly - Exorbitant shipping costs.
I have ordered from these guys twice and both times they got the order wrong. 1st order, the gloves were XL instead of L. I ended up just reordering because of the the shipping costs to return them would be a nightmare. 2nd order arrives, yep ! M sizes this time! What is so hard about accurately reading the order then despatching a product I can actually use? The shipping costs are exorbitant. £24 to send it to NI!! Absolute joke.
*** I have just seen the response from Starlight. ***
Dear Starlight, I have been a paraplegic for the last 19 years. I was in my 30s when I was injured. My hand size has not changed in all that time so why would I order a different size to ALL the other times this time? As expected, a BS response from a company with lots of reviews. Have a read of the 1 and 2 star reviews and see if you can see the pattern. I stand by my comments. Starlight/DLAN who ever they’re trying to be are not reliable and very difficult to deal with. Avoid !!!
25. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Starlight Packaging
Hello Steve,
We are sad to see the low stars and to hear about the issues with your order. We have looked in to this and on your most recent order placed 5th March - 126102 - you have infact ordered 4 boxes size Medium gloves. I cannot see any other orders from you, if you are able to provide us with your older order number, we can look in to this one for you too.
Excellent product, kept food frozen longer than expected.
Excellent product. Did the job even better than expected. Arrived when expected.
25. Februar 2026
Antwort von Starlight Packaging
Hello Hazel,
Thank you very much for the 5 stars! :)
Antwort von Starlight Packaging
Thank you so much for the 5 stars!
Very good experience buying from Starlight
Excellent communication, and exceeded delivery quote. Fair pricing too. Really good experience buying from Starlight.
27. Februar 2026
Antwort von Starlight Packaging
Hello Steve,
Thank you very much for the 5 stars! :)
Great company to do business with
Great communication, great value for money and quick delivery.
Will use again in future
26. Februar 2026
Antwort von Starlight Packaging
Hello, thank you very much for the 5 stars! :)
Still not delivered !
25. Februar 2026
Antwort von Starlight Packaging
Hi Kelly,
We are sorry to hear you have still not received your order. Could you please contact our customer service team at sales@starlightpackaging.co.uk and quote the relevant order number and we can look in to this for you.
I ordered and paid 4 days later I rang…
I ordered and paid 4 days later I rang to see why order not dispatched was told they could no reason why it hadn't been and was told it would be sent out next day as I needed it arrived today 3 days later and only partial order the rest would follow
23. Februar 2026
Antwort von Starlight Packaging
Hi, thanks for your feedback and we're really sorry for the frustration caused with your order. This isn’t the level of service we aim to provide.
It looks like there were delays in dispatch and then your order was unfortunately only partially sent, which clearly isn’t ideal—especially after you contacted us to chase it. I can see on the system that the remaining items have now been delivered to you.
We truly appreciate your patience and the chance to put this right.
Every thing arrived 0k cheers
23. Februar 2026
Antwort von Starlight Packaging
Hello,
Thank you very much for the 5 stars! :)
Easy to order with prompt delivery
Easy to order with prompt delivery. I’ve used them several times and have always been satisfied.
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Starlight Packaging
Hello Paul,
Thank you very much for the 5 stars! :)
Made an order paid for express shipping
Made an order paid for express shipping
Waited around 2 weeks and emailed them to ask where my items were, they apologise and looked into it and then I heard nothing. When it was approaching a whole amount of still not receiving my order, or any shipping update,
requested a refund and to be fair, they refunded my money straight away, but the whole experience was more annoying.
Wouldn’t use them again!
29. Jänner 2026
Antwort von Starlight Packaging
Hello,
We’re really sorry to hear about your experience. You were absolutely right to expect faster delivery, especially after paying for express shipping, and we understand how frustrating the lack of updates must have been.
While we’re glad we were able to process your refund promptly, that doesn’t make up for the inconvenience and poor communication you experienced — and for that, we sincerely apologise.
We’re currently reviewing what went wrong with your order and our follow-up process to ensure this doesn’t happen again.
Thank you for your feedback.
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