The Bike Factory Bewertungen 

Very pleased with the Bike although I had to knock one star off as the supposedly "White Glove Delivery" appeared to be just a standard courier so had to sign for it before making adjustments myself in order to ride it.

Excellent service and an excellent product

The was a really good experience. Was able to call and discuss the bike I was interested in ahead of my purchase. I elected to pay a little more and have the bike arrive assemble, delivered by Bike Service UK. I would definitely recommend this retailer.

Good pricing and fast delivery.
Excellent.

Top service, bar tape was a good price and came really quickly

Was shopping around for a specific lid, found it here right size, right colour and at the cheapest price I could find! It was dispatched very quickly and with it being tracked too made the whole experience amazing!!

Recently purchased 2 e-bikes from here (different days) and cannot fault the service received (shout out to Rich). Price matched both times, bikes set up, and with mine Rich delivered it to me the next day, which was really helpful, as otherwise couldn't collect it quickly. Really helpful and knowledgeable staff and wasn't pushed to purchase. Good selection of stock.

Great price, easy to order and quick delivery.

From start to finish the service provided was impeccable would definitely recommend to other people

Fantastic company to deal with. I purchased my bike online and The Bike Factory assembled it and shipped it very safely and securely. All I had to do was fix the handlebars and pedals. Really great communication and instructions. Would recommend. Thank you.

The price of the bike was a bit cheaper which was good. But it was a nightmare to get delivered and the company themselves were hard to get hold of for support. I spent hours dealing with parcel force on the phone.

I tried to email you to arrange delivery on one of two days. Not sure the email reached you as next thing I heard was that delivery would be that day… two days before hoped for. When we rode the bike the hub gear was misaligned and missed two gears and would not engage first. I made the simple fix myself but this should not have been necessary coming straight from the factory. Otherwise delighted with the bike.

Fast efficient service and and a great price for my product

Great price, great service!

Easy to order, helpful when rang and personal delivery

I had a very disappointing experience with Bike Factory. My bike delivery was mishandled twice — both times they used the same courier, which returned the parcel without my consent. Despite the issue happening once already, no effort was made to fix the process or choose a more reliable delivery option.

Communication was poor, and I was left waiting with no resolution. This caused unnecessary delays and frustration.

Overall, the service was unprofessional and careless. I would not recommend Bike Factory based on my experience.

Excellent service

From the start to finish of my purchase went like clockwork

Exactly what was ordered and it was well packed.

I recently made a purchase from this store and had a very positive experience. The ordering process was simple and quick, and the product matched the description perfectly. The quality exceeded my expectations, and the delivery was fast with secure packaging. I also appreciated the helpful and polite customer service, who responded promptly to my questions. I would definitely recommend this store and will likely shop here again.