As I was assembling my snuzpod, my dog damaged one of the castors. I emailed Snuz to enquire about buying a replacement and they were so quick to respond and extremely helpful. I received a replacemen... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
As I was assembling my snuzpod, my dog damaged one of the castors. I emailed Snuz to enquire about buying a replacement and they were so quick to respond and extremely helpful. I received a replacemen... Mehr ansehen
Unternehmen hat geantwortet
An item was mistakingly missing from my delivery and the company have been amazing. Straight away ensured that the item has been re-sent express and will be received within 24 hours. The quality of th... Mehr ansehen
Unternehmen hat geantwortet
Bassinet & Rocking Cradle came within 2 days as free delivery, despite ETA being 3-6 days! SO happy and beautiful items!!!
Unternehmen hat geantwortet
Customer service is horrible at responding! They go weeks without responses. A company that sells newborn items should know the urgency of getting a response. They take so long to get back to you! E... Mehr ansehen
Unternehmen hat geantwortet
The Little Green Sheep was born in 2007 from a simple idea… To provide the very best for babies! This led us to discovering natural and organic materials and creating beautiful, long-lasting products that are away from chemicals.
The Green, CV37 0JE, Stratford Upon Avon, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Do not buy the moses basket or stand. They barely last 2 months. It's been designed to be particularly flimsy so that the plastic edges keeping the basket in place snap easily and the handles break apart to force you to buy another or prevent you from handing on.

Antwort von The Little Green Sheep
Not great moses basket. The basket smells upon opening the box. The sheet is not compatible with the mattress and does not fit, it absolutely huge. The stand does not take 25 minutes to construct, more like 2 hours and with two people. You will also need power tools, screw driver is not adequate.

Antwort von The Little Green Sheep
The worst customer experience!
I do not recommend ordering from this company. Paid for next day delivery a week ago, mattress still not here and when you contact them the promise you the next day but it never arrives.
So our son is having to sleep in old cot bed even though new bed has been delivered,
I would stay well clear of this company if I knew what I did now.

Antwort von The Little Green Sheep
I was really excited to get my little green sheep Moses basket and give our newborn a toxic free start. However, we bought Moses basket sheets with our Moses basket and the sheets are so loose that they cause a health and safety hazard. From checking the product reviews, we are not the only people who found this. It seems as though little green sheep are looking to supply the wider market Moses baskets to have made them bigger, rather than focus on their own products, leading to a loose fitted sheet. Customers service provide us a template email response to our concerns. Very disappointed as I was hoping that little green sheep would have customer service to match their mission statement. Shame on you little green sheep.

Antwort von The Little Green Sheep
Amazing support from Demi in the Customer Service team!! Very helpful and understanding of the request!
100% recommended TLGS to friends and family!

Antwort von The Little Green Sheep
Incredible customer service! Had an issue with a single part of my Moses basket, and sent an inquiry, response within an hour and a replacement part on its way!! Really impressed with the customer service, which is the most important thing when you’ve got a baby!

Antwort von The Little Green Sheep
Great customer service!! We had an issue and they went out their way to sort it. AAAAA+++++

Antwort von The Little Green Sheep
Excellent customer service - fast and friendly responses with a refreshingly no-quibble attitude! Thank you.

Antwort von The Little Green Sheep
I had issues with my liner and Moses basket and Tegan was super helpful in sorting everything for me with replacements etc. Quick responses and solutions every time! Really appreciative of the help and professionalism!

Antwort von The Little Green Sheep
I contacted the company for help with some missing parts, however my items had been discontinued as we had purchased them some time prior to needing them.
Tegan went above and beyond to source the legs for me, and has sent them out to my address without any delay
The furniture is high quality, beautifully designed and superbly designed.
Thank you Tegan I cannot recommend you highly enough.

Antwort von The Little Green Sheep
Love the Products....have a moses basket and knitted blanket.
Great company with fantastic customer service. I will 100% buy from them again, highly recommend them

Antwort von The Little Green Sheep
I received a moses basket from Little Green Sheep and been very happy with the quality and aesthetic of the product. It is beautiful and goes well with our nursery. I needed to contact customer services for a query and they dealt with it very efficiently so I am very happy with their communication as they were quick to sort (Demi was the one I was in communication with).

Antwort von The Little Green Sheep
Really helpful staff in the customer service department. Had a broken part on my Moses basket, a couple of emails later they had sent me a replacement out at no cost. The basket was old and well out of warranty. Thank you so much.

Antwort von The Little Green Sheep
Amazing service and delivery was quicker than what we thought it would be!

Antwort von The Little Green Sheep
Quick replacement of a Moses basket that developed issues with the handles

Antwort von The Little Green Sheep
Good product but instructions are poor says they are labelled up but not labelled just poor all round could of been better

Antwort von The Little Green Sheep

Antwort von The Little Green Sheep
Really disappointing experience. Delivery sent to wrong address even though it was correct on our confirmation email, multiple days of it being out for delivery but no updates and not arriving. Staff giving us the run around, not following up. The quality of the experience has been so incredibly poor that I have no confidence their products will be better even if it does ever arrive.

Antwort von The Little Green Sheep
We bought a Single Natural Junior Mattress in April 2024. We previously had the cot bed mattress so trusted that the single mattress would be good.
However when it arrived it was extremely firm/hard. We thought it may soften over time. However after 7 months of using it, it hasn’t soften. It’s still rock hard and extremely uncomfortable to lie on. It’s like lying on the floor.
My daughter has been complaining of back pain and hip pain which we have worked out was due to the mattress. (We have since changed the mattress to a more reputable brand!)
We are only reviewing this now as we wanted to give it enough time to ensure the mattress is fairly reviewed.
I’m not sure if it’s a faulty batch but cannot believe this is allowed to be sold!

Antwort von The Little Green Sheep
Excellent customer service. We’re very happy with our wooden baby gym and they sorted out a small issue very quickly and were easy to deal with.

Antwort von The Little Green Sheep
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.