The booking process is very easy, and communication with TUI is very quick. However TUI application is not always working properly. I found different prices when using browser and app. Also mistakes w... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
TUI Wilton, especially our consultant Caroline were a pleasure to deal with. They helped us arrange a wonderful holiday with my parents who both needed assistance through the airport. The hotel sugges... Mehr ansehen
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We always use TUI as they never disappoint, until this year. A 20kg bag was always included but since teaming up with Ryanair even a cabin bag costs extra
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I had issues booking online and called your office. I spoke to Sarah who was fantastic and got everything sorted in minutes. She couldn’t have been more helpful. She was bubbly and friendly and defini... Mehr ansehen
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Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
TUI Holidays Ireland. Package Holidays & Flights from local Irish airports. Book your next holiday online today! *Subject to limited availability
Kontaktinformationen
Dublin, Vereinigtes Königreich
- www.tuiholidays.ie
4,5
Hervorragend
864 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Best magical holiday so far .
We have a fantastic time in TUI magic life kos . The hotel was amazing food and drinks and staff all excellent. We enjoyed it so much we booked a week in September to go back . Facilities were excellent and sunset we had from out balcony out of this world. Only thing I would fault if I had to was the balcony was cold no sun on it .
29. Mai 2026
Antwort von TUI Ireland
Hello Deirdre,
Thank you so much for taking the time to share your lovely review!
We’re thrilled to hear that you had a fantastic holiday and that your overall experience was so positive.
We hope you made some wonderful memories along the way, and we'll be sure to pass your kind words on to the hotel staff – they’ll be delighted to hear them.
Thank you again for choosing TUI. We can’t wait to help you plan your next holiday and make it just as memorable. 💙
Kind Regards and many thanks,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland.
Very simple process,
Very simple process,
Got everything I needed,
At a very reasonable price.
28. Mai 2026
Antwort von TUI Ireland
Hi Pauric,
Thanks so much for taking the time to share your experience with us! It's great to hear that you found the whole booking process so simple and that you were able to get everything you needed at a price you were happy with. We always want to make planning a trip as straightforward and value-packed as possible 😁
Thank you for choosing TUI, and we hope you have a brilliant holiday!
Kind regards,
Lauren
Customer Service Advisor
TUI GROUP
TUI UK & Ireland
TUI Wilton, Lillian
I contacted TUI Wilton and spoke to a lady called Lillian. She was fantastic — she recommended several holidays and booked everything for us. Excellent customer service, friendly, knowledgeable, and made the whole process very easy. Highly recommend
28. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von TUI Ireland
Hi Jill,
We are so happy to hear about your excellent experience with Lillian! We truly appreciate your kind words and recommendation. Thank you for sharing your positive feedback & we look forward to taking you on Holiday.
Carol
TUI Ireland
Antwort von TUI Ireland
Hi Kimberley,
Thank you for taking the time to share your feedback! I'm glad to hear that you found our online booking system easy to use. We always want to make getting your holiday sorted as simple and clear as possible 😊
Thank you for choosing to book with us, and we hope you have an amazing time on your holiday!
Kind regards,
Lauren
Customer Service Advisor
TUI GROUP
TUI UK & Ireland
Sinead was a great help and very…
Sinead was a great help and very knowledgeable about area we were booking. Fast and effective
18. Mai 2026
Antwort von TUI Ireland
Hello Louise,
Thanks so much for taking the time to share your feedback.
We’re really pleased to hear Sinead was so helpful and that she made the booking process so enjoyable for you!
Thank you for choosing TUI, and we can’t wait to take you away on your next adventure. If you have any further questions or need assistance, please don’t hesitate to reach out.😊
Kind Regards and many thanks,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland.
Easy to to book your complete holiday…
Easy to to book your complete holiday online. Everything taken care of, flight's, seats, luggage, transfers, hotel, all-inclusive. With pay in installments. I have used this travel company for years and it has always delivered a safe, guaranteed holiday, so I know exactly what I am getting.
16. Mai 2026
Antwort von TUI Ireland
Hello Suzanne,
Thank you for taking the time to leave us a review. We're always keen to hear about our customers initial experience with us.
We're so happy to hear that you found it easy to book with us, and enjoyed having everything included in your package holiday, with a payment plan that worked well for you!
We’d like to thank you for choosing TUI and we can’t wait to take you away on holiday with us. 🤗💙
Kind Regards and many thanks,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland
it was very easy to book and got…
it was very easy to book and got holiday for a great price
23. Mai 2026
Antwort von TUI Ireland
Hello Marie,
Thank you for taking the time to leave us a review. We're always keen to hear about our customers initial experience with us.
We're so happy to hear that you found it easy to book with us, and were happy with the price paid.
We understand that booking a holiday is an exciting time so we're happy to know that we're able to make this as easy as possible.
We’d like to thank you for choosing TUI and we can’t wait to take you away on holiday with us. 🤗💙
Kind Regards and many thanks,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland
Antwort von TUI Ireland
Hi Vyo,
Thanks for leaving a review! I'm glad to hear you found everything very handy all in one place and great value for money. We always want to make getting your travel plans sorted as convenient and affordable as possible 😊
Thank you for choosing TUI, and I hope you have a brilliant holiday to look forward to!
Kind regards,
Lauren
Customer Service Advisor
TUI GROUP
TUI UK & Ireland
Top Customer Service
Simply put, well informed staff - and extremely helpful Gianna in Limerick is a credit to TUI.
20. Mai 2026
Antwort von TUI Ireland
Hi Ailbe,
Thanks for taking the time to share your feedback! I'm glad to hear you received top customer service and found our staff well informed. Gianna in Limerick sounds like she was extremely helpful, and I'll make sure your lovely comments are passed on to her and the branch management team as a credit to TUI 😁
Thank you for choosing us, and I hope you have a wonderful holiday to look forward to!
Kind regards,
Lauren
Customer Service Advisor
TUI GROUP
TUI UK & Ireland
Feel in capable hands
Feel in capable hands. Just back from a lovely holiday. It was my 1st booked through TUI and Carmel in Mahon Point. Not a hard decision to call back and book my next trip
20. Mai 2026
Antwort von TUI Ireland
Hi Catherine,
Thanks for taking the time to share such a lovely review! I'm glad to hear you felt you were in capable hands for your very first booking with us, and that you had such a lovely holiday. It's fantastic that Carmel at Mahon Point looked after you so well, and we're pleased that it was an easy decision to come back and get your next trip sorted 😁
Thank you so much for booking with us again, and I hope you have another wonderful holiday to look forward to!
Kind regards,
Lauren
Customer Service Advisor
TUI GROUP
TUI UK & Ireland
Antwort von TUI Ireland
Hi Jean,
Thanks for sharing such lovely feedback! I'm glad to hear our staff are amazing and always go above and beyond to look after you. We always want to make sure you get the best possible care and support whenever you deal with us 😊
Thank you for choosing TUI, and I hope you have a fantastic holiday to look forward to!
Kind regards,
Lauren
Customer Service Advisor
TUI GROUP
TUI UK & Ireland
All over good …
I didn’t like that most of your flights from Dublin were with Ryanair I prefer to fly with TUI. Also don’t find the filtering very user friendly having to look at massive amounts of places before I find what I want.
3. Mai 2026
Antwort von TUI Ireland
Hi Sheila,
Thanks for taking the time to share your feedback with us.
I'm glad to hear that your experience was good overall, but I'm sorry to hear you weren't fully happy with the flight options and website filtering. We partner with other airlines like Ryanair to offer a wider choice of departure times and destinations from Dublin, but I completely understand preferring to fly on our own TUI aircraft. I also appreciate your comments about the website filtering, as we always want making your travel plans to be as quick and user-friendly as possible.
I'll be sure to pass your notes about the search filters and flight preferences over to our digital and planning teams to help us improve. Thank you for booking with TUI, and I hope you have a wonderful holiday to look forward to!
Kind regards,
Lauren
Customer Service Advisor
TUI GROUP
TUI UK & Ireland
Antwort von TUI Ireland
Good Morning Martin,
We're glad you enjoyed your experience with us! We appreciate your feedback.
Orla
TUI Ireland
Sinead was great and understood our…
Sinead was great and understood our needs and made the booking process very easy.
11. Mai 2026
Antwort von TUI Ireland
Hi Patsy and Noel,
We're so glad Sinead made your booking process easy and understood your needs. Thank you & we look forward to raking you on your TUI Holiday.
Orla
TUI Ireland
5 star experience Airport transfer was excellent from…
Airport transfer was excellent from airport to hotel and from hotel to airport, the hotel Tui Suneo Palma was excellent, the food was lovely, the room was clean and fresh, staff were friendly and helpful, the night entertainment was fabulous, Spanish music was really nice, felt like Spain, the drinks at the bar were very nice, the wine and beer in the restaurant was very nice, the beds were comfortable with great pillows, we had a great week and are going back in June.
10. Mai 2026
Antwort von TUI Ireland
Hi Margaret,
Thanks so much for taking the time to share your experience with us - it's wonderful to hear that you had such a brilliant time from start to finish! 😁
I'm glad the transfers ran so smoothly and that our TUI SUNEO Palma hotel hit the mark for you. It sounds like you thoroughly enjoyed the hospitality, the spotless rooms, and that fantastic entertainment - there really is nothing better than getting that authentic Spanish feel on holiday 🌞
Thank you again for choosing to book with us, and we absolutely can't wait to welcome you back for your next trip in June!
Kind regards,
Lauren
Customer Service Advisor
TUI GROUP
TUI UK & Ireland
Always a great experience. We’ve been TUI customers for a long…
We’ve been TUI customers for a long time now, from just after the earliest days of TUI as the company is known these days. They are thorough in their approach and helpful in their way of doing business. If anything goes wrong, TUI can be relied upon to put the matter right. This has happened to us and I am completely delighted with how they handled the misfortune and made everything right for us. Jason in the Talbot Street Shop in Dublin is one of the most customer focused people I have ever dealt with.
8. Mai 2026
Antwort von TUI Ireland
Hi Joseph,
Thanks for sharing such a wonderful review! 💙
It's brilliant to hear that you've been loyal customers with us for so long and that you can always rely on our team to put things right whenever a hiccup occurs. I'm glad you were so pleased with how we looked after you during that time, and I'll make sure Jason at our Talbot Street shop in Dublin is recognised for his fantastic customer service 😁
Thank you so much for your continued support over the years, and we hope you have another amazing holiday!
Kind regards,
Lauren
Customer Service Advisor
TUI GROUP
TUI UK & Ireland
Amazing website and reps
7. Mai 2026
Antwort von TUI Ireland
Hi Elaine,
Thanks for sharing such a positive review! I'm glad to hear you love our website and that our team has looked after you so well. We always try to combine a smooth online experience with great service from our reps 😊
Thank you so much for booking with us, and we hope you have an amazing holiday!
Kind regards,
Lauren
Customer Service Advisor
TUI GROUP
TUI UK & Ireland
Family holiday 2026
Just booked our first family holiday in a while with Orla in Mahon point, she was fantastic to deal with she knew exactly what we wanted. We had a great time couldn't fault the whole holiday from start to finish. Highly recommend booking here with Orla.
25. April 2026
Bewertung ohne vorherige Einladung
Antwort von TUI Ireland
Hi Emmet,
Thank you for sharing such a lovely review!
It’s wonderful to hear that Orla looked after you so well at our Mahon Point store. I'm glad she was able to find exactly what you were looking for and that your first family holiday in a while was perfect from start to finish. I’ll make sure your kind words are passed on to Orla and the rest of the team 😁
We're happy you chose to book with us and hope you have another brilliant trip to look forward to!
Kind regards,
Lauren
Customer Service Advisor
TUI GROUP
TUI UK & Ireland
When booking we were led to believe…
When booking we were led to believe that it was a €75 deposit per person for a booking of a party of 2 Adults and 4 children for summer 2027. Our understanding was that the next payment would be a small deposit in October with the balance due in February 2027.
Checked d app 2 days later to learn we are due to pay €2,300 approx..this July .,thus paying half of next years holiday without having one this year yet.,
9. Mai 2026
Antwort von TUI Ireland
Hi Sean,
Thank you for sharing your feedback with us. I'm sorry to hear there was some confusion regarding your payment schedule.
When a booking includes flights with one of our third-party airline partners, the deposit is often higher as it needs to cover both the TUI deposit and the full cost of the flight seats.
We always aim to ensure the specific payment dates and amounts are clearly advised during the booking process so that everything is transparent before you commit. It is important to review these details at the time of booking to ensure the schedule works for you.
We appreciate you bringing this to our attention and hope you have a wonderful holiday to look forward to next summer.
Kind regards,
Lauren
Customer Service Advisor
TUI GROUP
TUI UK & Ireland
Website booking process
Website. Allowed me book a holiday that didn’t exist and took a deposit and 5 days later deposit not returned. Say may take up to 10 days. Not a happy camper. Lucky I didn’t pay full price of holifmday
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von TUI Ireland
Hello Deirdre,
Thanks for taking the time to share your feedback with us, and I’m sorry to hear this booking experience has been so disappointing.
I completely understand how frustrating it must have been to make a booking, have a deposit taken, and then be advised afterwards that the holiday was no longer available.
I also appreciate how concerning it can be while waiting for funds to be returned.
Refund timeframes can vary depending on the payment provider and banking processes, we appreciate your patience whilst the money is released back to you.
Thank you again for bringing this to our attention and for taking the time to leave your feedback.
Best regards,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland
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