The booking process is very easy, and communication with TUI is very quick. However TUI application is not always working properly. I found different prices when using browser and app. Also mistakes w... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
TUI Wilton, especially our consultant Caroline were a pleasure to deal with. They helped us arrange a wonderful holiday with my parents who both needed assistance through the airport. The hotel sugges... Mehr ansehen
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We always use TUI as they never disappoint, until this year. A 20kg bag was always included but since teaming up with Ryanair even a cabin bag costs extra
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I had issues booking online and called your office. I spoke to Sarah who was fantastic and got everything sorted in minutes. She couldn’t have been more helpful. She was bubbly and friendly and defini... Mehr ansehen
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Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
TUI Holidays Ireland. Package Holidays & Flights from local Irish airports. Book your next holiday online today! *Subject to limited availability
Kontaktinformationen
Dublin, Vereinigtes Königreich
- www.tuiholidays.ie
4,5
Hervorragend
864 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
I visited the clondalkin location
I visited the clondalkin location. Elaine was brilliant in store very helped us with choosing our next holiday destination, she was very friendly and helped us pick a great spot that is family friendly and all inclusive
8. Mai 2026
Antwort von TUI Ireland
Hello Peter,
Thank you for taking the time to leave your feedback! 😊
We’re so pleased to hear that your in-store booking went smoothly and that Elaine and the team made such a positive impression, we strive to make every interaction helpful and enjoyable, and it’s wonderful to know our staff delivered just that.
We hope you have a fantastic holiday— and we can’t wait to welcome you back to book your next adventure! ✈️🌴
Best regards,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland
Wszystko jest super
Wszystko jest super, dziękujemy.Jedziemy z Państwa biurem pierwszy raz mamy nadzieję, że wszystko będzie ok.Pozdrawiamy.
1. Mai 2026
Antwort von TUI Ireland
Hello Robert,
Thank you for your kind review,
We're so pleased to hear that you had such a positive booking experience with us, its great to see our customers enjoy booking with us!
Thank you for choosing TUI, and we can’t wait to take you away on your first holiday with us- If you have any further questions or need assistance, please don’t hesitate to reach out.😊
Kind Regards and many thanks,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland.
Package holiday This is my 2nd time booking with Tui…
This is my 2nd time booking with Tui and because my 1st experience was flawless here I am again. For years I've booked everything myself and all was fine luckily enough but to have everything 1 stop is so much more relaxing. Hotel was ideal location perfect as promised and between flights and connections all went great. Why change a winning formula
24. März 2026
Antwort von TUI Ireland
Hi Tony
We're so glad you enjoyed your second booking experience with us! It's wonderful to hear that our service provided a relaxing and seamless travel experience. Thank you for your positive feedback; we appreciate it.
Orla
TUI Ireland
Extremly helpful and informative.
Extremly helpful and informative.
Have booked holidays and cruises many times. Great service and no issues at all.
Would certainly recommend 👌
30. April 2026
Antwort von TUI Ireland
Hi Gerard
We're happy to hear that our assistance was helpful and informative for your holiday and cruise bookings. Thank you for your recommendation; we appreciate your continued trust in our services. We hope you have a fantastic holiday and look forward to helping you in the future with more TUI Bookings.
Orla
TUI Ireland
Staff are ever so friendly either in…
Staff are ever so friendly either in person or over the phone and go out of their way to find you the best holiday to meet your needs and budget I’ve travelled with others and with tui and I’ve decided I won’t use anybody else in the future other than tui all round best
29. April 2026
Antwort von TUI Ireland
Hi Kieran
We're happy to hear that our team's dedication to finding the perfect holiday within your budget has resonated with you. It's great to know you value our service and consider us your first choice for future travels. Thanks for your wonderful feedback & we look forward to taking you on many more TUI Holidays in the future.
Orla
TUI Ireland
Fabulous assistance
Fabulous assistance!
Timely replies. Dealth by email.
Sorted in 1 day. Angelica is the best!
29. April 2026
Antwort von TUI Ireland
Hello Izabella
Thank you for taking the time to share your experience!
We’re delighted to hear that our team were helpful and so prompt when assisting you with your upcoming holiday plans- It’s always our aim to make the holiday planning process smooth and stress-free, so this is lovely to hear!
We’d like to thank you for choosing TUI and we can’t wait to take you away on holiday with us. 🤗💙
Kind Regards and many thanks,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland
Staff, Limerick Office
Big shout out to Lorraine in the Limerick office who made the booking of our holiday in Turkey such a pleasant experience. It’s our first time using TUI but will definitely be back.
Tony & Sylvia Gibbons
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von TUI Ireland
Hi Tony & Sylvia,
Thanks for sharing such a lovely review! It’s great to hear that Lorraine in our Limerick store made booking your holiday to Turkey such a pleasant experience 😁
We’re so glad that your first time booking with TUI was a positive one and that you’re already planning to come back to us in the future. I’ll be sure to pass your shout out on to Lorraine and the rest of the team; they’ll be happy to hear their help made such an impression 💙
We really appreciate you choosing us for your getaway and hope you have a fantastic time in Turkey!
Kind regards,
Lauren
Customer Service Advisor
TUI GROUP
TUI UK & Ireland
Top agent in Talbot st branch
Eboni in Talbot st branch was excellent
She did everything for us and ticked all of the boxes
Great service very much appreciated
4. Mai 2026
Antwort von TUI Ireland
Hello Paul,
Thank you for your kind comments,
We are so pleased to learn that Eboni was so helpful when booking your upcoming holiday with us most recently, and that the service provided made such a difference to your overall experience- this is exactly what we hope to hear.
We’d like to thank you for choosing TUI and we can’t wait to take you away on holiday with us. 🤗💙
Kind Regards and many thanks,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland
Karen in TUI Wilton Cork
Karen in TUI Wilton, Cork is absolutely amazing. I booked two holidays with her and she made the whole process so easy from start to finish. She really took the time to help me choose the right options and handled everything seamlessly. Such a great service — I wouldn’t book with anyone else!
30. April 2026
Antwort von TUI Ireland
Hello there,
Thanks so much for your lovely review. It’s fantastic to hear Karen at our Wilton, Cork store made the whole process so easy for you from start to finish.
We’re really pleased she took the time to understand exactly what you were looking for. 😊
We really appreciate your kind words and loyalty, and thank you again for choosing to book with TUI.💙
Kind Regards and many thanks,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland.
I booked the same resort and hotel with…
I booked the same resort and hotel with TUI last year . Had such a good holiday I booked again this year. T
1. Mai 2026
Antwort von TUI Ireland
Hello Annamarie,
Thanks so much for taking the time to share your feedback!
It’s wonderful to hear you had such a great holiday last year that you chose to book the same resort and hotel again this year- how exciting!
Wishing you a lovely holiday ahead, with some more amazing memories to make 💙
Kind Regards and many thanks,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland.
Easy booking
Easy booking
On web but no luggage included as 3 rd party airline it always has been in the past that was an extra expense and not total cost of holiday
24. April 2026
Antwort von TUI Ireland
Hello Allen,
Thanks for taking the time to share your feedback.
We’re pleased to hear you found the booking process easy online, but we’re sorry for any disappointment caused regarding luggage not being included in your holiday.
Whilst we would always advise to ensure you read and understand what your holiday does include prior to booking, we understand how important it is to have clarity on the full cost of a holiday upfront, especially when comparing to previous experiences, so apologise for any confusion caused.
Your comments are really helpful, and we’ll make sure they’re shared with the relevant teams to help improve clarity around what is and isn’t included at the time of booking.
Thanks again for your review and for choosing to travel with us.😊
Kind Regards and many thanks,
Lucy
Customer Support Team
TUI GROUP
TUI UK & Ireland.
Booked my holiday with Lillian who was…
Booked my holiday with Lillian who was very pleasant to deal with and very professional. Have booked with TUI many times and would highly recommend them
24. April 2026
Antwort von TUI Ireland
Michelle,
We're happy to hear that you found Lillian pleasant and professional! We appreciate your recommendation and are glad you continue to book with us, we hope you have a wonderful holiday.
TUI Ireland
Excellent Service /5 star
Had the pleasure of meeting TUI staff member Chloe at TUI Talbot St. branch. I decided to enquire about a holiday to Mexico which was advertised on the Travel Agents Window on the 14th April.
Chloe provided me with excellent personalized service, excellent verbal communicatioion skills with good customer service skills.As she indicated to me in conversation that her Manager Nicola had been to Mexico, she did'nt hesitate to ask Nicola to have a conversation with me about her experience to Mexico, which was really enlightening and informative. As Chloe had given me good information herself she was so interested in Nicola's experience and was eagerly learning more information on Mexico for other potential clients.
Very satisfied with my experience to TUI Talbot St.
14. April 2026
Antwort von TUI Ireland
Bernadette,
We're happy to hear that you were very satisfied with the personalized service you received. We appreciate you mentioning the Chloe's excellent communication and customer service skills, and we're glad the conversation with the Nicola was enlightening. Thank you for your positive feedback & we hope you have the most amazing holiday.
TUI Ireland
Air caution with flights especially if travelling with children
When you book a 'package holiday' travelling with children and are sold as 'reserved seating' you do not expect to have to pay extra for your childrens seats.
28. April 2026
Antwort von TUI Ireland
Hi DMK,
Thank you for sharing your feedback with us. I'm sorry to hear about your concerns regarding the seating for your family.
To clarify, while we do offer the option to pre-book specific seats before check-in to give you that extra peace of mind, this is an optional service that comes at an extra charge. Alternatively, customers can choose to wait until check-in opens, at which point seats are assigned automatically at no extra cost.
I’d like to reassure you that we always follow the Civil Aviation Authority (CAA) guidelines to ensure that children under 12 are seated with at least one accompanying adult in your party. Our systems are designed to group families together wherever possible during the automatic assignment process.
We really appreciate you choosing to book your package holiday with us, and I hope you and your children have a fantastic time away.
Kind regards,
Lauren
Customer Service Advisor
TUI GROUP
TUI UK & Ireland
Had to change dates on my…
Had to change dates on my honeymoon/family holiday. Moved it back by 2 days and cut short by 3 days due to my daughter dancing for team Ireland when we were meant to be away.
TUI can't make any amendments to ryanair flights so that was left to me which was fine, paid whatever extra it cost then TUI instead of just changing hotel dates they invoice me for a whole new holiday package which includes flights which have gone up due to increases in fuel ect. even though they didn't book new flights they are charging me for them and now they won't answer as to where the few hundred euro is gone that I should have got back. Disgraceful carry on from a reputable company.
9. April 2026
Antwort von TUI Ireland
Alan,
We appreciate you sharing your experience. We're sorry your holiday changes led to unexpected charges and a lack of clarity regarding a refund. We'll investigate the booking and address the concerns raised.
TUI Ireland
Antwort von TUI Ireland
Sarah,
We're glad you found our call centre staff helpful, and our hours convenient. Thank you for your positive feedback!
TUI Ireland
Was very easy to book
17. April 2026
Antwort von TUI Ireland
sean,
We're glad our booking process was easy for you. Thank you for your positive feedback; we appreciate it.
TUI Ireland
Straight forward informative booking
All relevant information was provided to make deciding which area and hotel to choose and booking after that couldn't be any simpler.
21. April 2026
Antwort von TUI Ireland
Patrick Monks,
We're happy to hear that you found our information helpful for your decision-making and that the booking process was simple. Thank you for your positive feedback!
TUI Ireland
Antwort von TUI Ireland
Jean
We're glad you found the booking process easy, thank you for the review we appreciate it & look forward to bringing you on holidays.
TUI Ireland
Antwort von TUI Ireland
James
We're happy to hear that you are had an excellent experience with our staff. Thank you for your positive feedback; we appreciate it.
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