Easy to arrange an appointment via telephone. When I arrived the place was bustling, which was reassuring as a busy place is a trustworthy place!! Did not wait long and was dealing with a smart m... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Terrible experience with this garage. After being offered in the region of £10k which seemed off, I spoke at length explaining I’d have a long drive, so needed a reasonably accurate valuation for my p... Mehr ansehen
Unternehmen hat geantwortet
Mixed feelings about this. Although Harry was attentive and good , but Little pushy on their products which eventually made us to get their extended warranty and guardx. And don’t make our mistake... Mehr ansehen
Unternehmen hat geantwortet
I was really pleased with my experience at V12 Sports and Classics Hinckley. The dealership had a good atmosphere, and the waiting area was comfortable. The advice provided felt honest, and the guidan... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
V12 Sports and Classics are the UK’s fastest growing, independently owned Used Car Supermarket and sell the best quality used cars at the lowest prices in the UK! Hinckley | Wolverhampton | Stoke-on-Trent | Worksop
Kontaktinformationen
Vereinigtes Königreich
- 020 4524 0875
- v12trustpilot@v12sports.co.uk
- www.v12sportsandclassics.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Saroa was very courteous and friendly…
Saroa was very courteous and friendly throughout our experience. They provided all the information we needed and made sure to explain everything clearly. Their approach felt professional, and they were easy to talk to, which made the process straightforward. It was clear they had a good understanding of what they were talking about and offered honest advice that felt reliable. We appreciated their approachable manner and the time they took to address our questions without any pressure.

Antwort von V12 Sports And Classics
Great sales man,gd price,very fair on…
Great sales man,gd price,very fair on my px price,purchased about 30 cars from v12.

Antwort von V12 Sports And Classics
Visited the dealership to pick up my…
Visited the dealership to pick up my new car. Ash was very friendly and professional throughout. They took their time to explain everything clearly and made sure I understood the details. The handover process was smooth, with plenty of care given to setting things up properly before I left. It felt well-organised, and they were polite and easy to talk to during the visit. I appreciated how much effort was made to go through all the features of the car without rushing.

Antwort von V12 Sports And Classics
Great experience!
Great experience at V12 with Liam Jones and “H”. Friendly and extremely helpful, went over and beyond to get us a deal that suited our budget. Despite it being very busy and very late we weren’t rushed and they took their time to make sure everything was understood and we were happy! We got a beautiful car and a cracking deal, very pleased with our purchase, thank you both!

Antwort von V12 Sports And Classics
We recently purchased a car from V12…
We recently purchased a car from V12 Stoke and were extremely impressed with the service we received from Jack Risso.
We were acknowledged as soon as we arrived, but never felt under any pressure. We had visited to view a particular vehicle and Jack gave us the keys so that we could look around it in our own time, letting us know that he was available if we had any questions or wanted further information.
Following a test drive, Jack took the time to discuss the vehicle with us in detail. As this was our first electric car, the battery health was particularly important, and he was able to provide this information alongside the vehicle’s full history. All of the relevant documentation was readily available for us to view during our visit, enabling us to make a properly informed decision. Every question we asked was answered clearly and without hesitation.
The level of service and information provided by Jack was in complete contrast to what we had experienced elsewhere during an entire weekend of car shopping. Even the main manufacturer’s dealership we visited in another town was unable to provide the same level of information or answer our questions as thoroughly.
Part-exchanging my own car was a difficult decision because I genuinely loved it but wanted to upgrade. V12 offered us what we considered to be a very fair price, which made the decision considerably easier.
The entire experience, from our initial visit through to completing the purchase, was excellent. Jack was professional, knowledgeable and approachable throughout, without ever being pushy. When our daughter is ready to replace her car, we will recommend V12 Stoke without hesitation. Thanks again, Jack.

Antwort von V12 Sports And Classics
V12 lack detailed checks before car pickup.
I called to collect my new vehicle from V12 Hinckley and had the following issues.
1 - Car jack and wheel change kit were promised but not in the car - the only option was to take it from my part ex car.
2 - Tyre compressor and accessories were promised but not in the car. They removed from other cars and put in my new one.
3 - Spare tyre had been included as requested but the boot floor would fit. So had to remove that.
4 - One of the two keys wouldn't open the new car -a new battery was needed and found in the office.
5 - Message to advise that a service is needed was displayed in the car - I wasn't made aware of that. V12 agreed to make a contribution to that cost - Still waiting for that money to be received 1 week later.
6 - I was asked to sign some handover paperwork for a different car, the V12 handover team member had not checked before giving it to me.
6 - Handover process took nearly 3 hours with all these issues.
7 - The whole V12 team appeared too busy, running around and not really in control.
In my opinion the sales team had not passed on what was agreed and the V12 team need to pay more attention and not just focus on a quick sale turnaround.
Good point - So far the car is working well.

Antwort von V12 Sports And Classics
Excellent customer service
Harry greeted us upon arrival and carefully explained everything we needed to know. He took the time to ensure all our questions were answered and was very patient throughout. Each step was clearly laid out, making the process straightforward and easy to follow.

Antwort von V12 Sports And Classics
Visited V12 Sports and Classics in…
Visited V12 Sports and Classics in Stoke-on-Trent to look at a car. The atmosphere at the dealership was pleasant, and everyone was approachable, making it easy to ask questions. Rich was very helpful and knowledgeable throughout, offering honest advice and taking the time to help us decide on the best option. He showed a lot of patience as we went through everything, which made the process straightforward. It was great that he arranged for us to pick up the car locally instead of having to travel further. This made things much more convenient. The overall experience felt professional yet friendly, and it’s clear they care about making things work for their customers. Happy with how everything turned out.

Antwort von V12 Sports And Classics
A great helpful experience
A great helpful experience

Antwort von V12 Sports And Classics
Me and my partner Shirley came to the…
Me and my partner Shirley came to the workshop branch to view a smart for two car and where greeted by the lovely Kye who was polite and professional with us, no pushy sales tak tiks or upselling just pleastent vibes! Met a few members of the team while at the branch like manager Dean who made us feel more than welcome and supplied endless cups of tea, Ryan who spoke to us about his staffie biggie (my partner loves dogs). We didn’t go ahead with the car in the end as we are not currently ready financially for a new car but we know where and who to go to when we are, thankyou v12 :)

Antwort von V12 Sports And Classics
I found the process very…
I found the process very straightforward, and everything was clearly explained without any hassle. Jamie was professional throughout and a pleasure to deal with, always approachable and friendly in answering any questions I had. It made the experience feel well-organised and simple. No complaints at all.

Antwort von V12 Sports And Classics
I recently brought a car from v12 and…
I recently brought a car from v12 and it was an amazing experience. Ben was our sales guy and he was did such a wonderful job. He was easy to talk to, helpful, friendly and made the experience such a smooth, pleasant journey.

Antwort von V12 Sports And Classics
Good service made buying a car very easy
Good service made buying a car very easy

Antwort von V12 Sports And Classics
Absolutely spot on everytime each and…
Absolutely spot on everytime each and everyone of them are amazing very helpful thanks to Mia for sorting us with our new car thank you guysss

Antwort von V12 Sports And Classics
Sold a dream once again
The process was really straightforward, and Ritchie was very helpful in answering all my questions. I had quite a few, as I’ve had a bad experience with Fords before, but he made everything easy to understand and was very approachable throughout. It felt like nothing was too much trouble. The whole thing felt professional and friendly, which put me at ease considering my past issues with buying a car. Unfortunately the car got me home 1 hour and 30 minutes away and the car showed multiple faults, not what I want after only just rejecting a car from fords for same reason, rang the company and they are send recovery tomorrow morning, cars should be fit for purpose before they leave the dealership!!! There was a AA report saying all was good. Very dangerous fault as car suddenly breaks on its own pulling us to one side, so what i thought was a good day after the nightmare ive gone through past few weeks has now put me back to square one, car less and feeling deflated that every one is just after your money and that's it,

Antwort von V12 Sports And Classics

Antwort von V12 Sports And Classics
i purchased a plug in hybrid Skoda…
i purchased a plug in hybrid Skoda Octavia on 15th August 2026 with a glowing AA report.
unfortunately i purchased it through my limited company which take away my right of return!!!!
vehicle broke down within 1 week as the 12v battery failed and the was was recovered to a garage who fitted a new battery which v12 paid for (Thank You)
then the vehicle started experiencing major high voltage battery problems (PHEV BATTERY)
so again i contacted V12 and asked for help and they said book it in with a specialist !!
could only find Skoda main dealer who said i would have to pay £150 up front and could kook at it on 21st Sept so over 4 weeks away, so again i contacted V12 who told me they would find someone sooner and would call me back in 2 hours, this took 6 days and i was told they could not find a specialist that deals with PHEV vehicles, so again i called skoda who now could not investigate until 1st October so this left £10295 out of pocket for a car that did not drive for at least 6 weeks after purchasing it.
i tried to exchange for a dearer model with v12 but they didn't want a problem car back so basically TUF!
anyway to cut a long story short they offered me £285 for my hassle and i accepted it just to get rid of the nightmare and the stress
so today 9th sept i have sold the car to a advertised car buyer for £8600 so in just over 3 weeks i have lost £1695 plus the fact i had to put a full set of rear brakes on the car AA inspection showed all was fine so again long story short (these cowboys would sell you a dead horse and tell you it was sleeping) so steer clear at all cost because they JUST DON'T GIVE A DAMN ONCE THEY HAVE YOUR MONEY

Antwort von V12 Sports And Classics
Dipesh was so helpful great buying…
Dipesh was so helpful great buying experience

Antwort von V12 Sports And Classics
The dealership had a good atmosphere
The dealership had a good atmosphere, and the showroom was welcoming. The staff were great to deal with during my visit. I would return to V12 Sports and Classics Stoke-on-Trent in the future when searching for another car.

Antwort von V12 Sports And Classics
The process at V12 Sports and Classics…
The process at V12 Sports and Classics Hinckley was straightforward. I was able to take my time without feeling rushed or pressured into making a decision. The team provided honest advice, which I found helpful. Harby offered great service and put in a lot of effort during the visit, which I appreciated. Everything felt smooth and easy throughout. I left satisfied with how things went.

Antwort von V12 Sports And Classics
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







