Vinci Hair Clinic Bewertungen 

462
•
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I went for a 2,500 graph hair transplant yesterday and it was a very professional service throughout. The staff team; Dr. Ben and Techs Eleni, Mani and Rachel were amazing and helpful the whole d... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Just finished my last msp treatment with Jens. Really pleased with the result, love the look and feel so much more confident. The clinic is lovely and welcoming, really clean and tidy. Jens who comple... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Process was easy and procedure was quicker than expected. My thoughts about how I wanted my hair line to look were accommodated on the day. Everyone was extremely helpful and took the upmost care w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great company and would highly recommend. I did my hair transplant here 6 years ago and have been coming back every 2 months for prp and meso therapy. Claudia has been great and is always very profess... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Haartransplantationsklinik
  2. auch in
  3. Gesundheitsberater

Vom Unternehmen geschrieben

We are a global network of clinics with teams of healthcare professionals, from client coordinators to surgeons, passionate about what they do and dedicated to providing superior solutions to hair loss. You will find that with all of our clinics around the world, our focus is to change the lives of each and every one of those who come to us, restoring their self-confidence with our wide range of hair treatments, products and vitamins. We will be with you at all stages of the process, ensuring you have the correct information and, most importantly, receive the best post-op care you wish for. Contact us to book your NO obligation FREE consultation with us today! We will be pleased to answer any questions you might have. We understand how important this decision is to you, and we are here to help you make the right choice.

What makes us different

MSP Five-Year-Warranty

At Vinci Hair Clinic, we offer a five-year warranty for every client that undergoes micro scalp pigmentation (MSP) treatment. It means you can have a touch-up free of charge within five years of having your first session of MSP performed. Book a free consultation and take a step further on your hair restoration journey!

Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

462 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 94 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,5

Alle Bewertungen

(462)

133 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I have givenr a 5 star to Luba’s hard…

I have givenr a 5 star to Luba’s hard work. I really enjoyed my visits to Vinci and their very professional service. Already people are asking me where I had the work done and I have given them your details.❤️

28. Februar 2025
Bewertung ohne vorherige Einladung
Vinci Hair Clinic-Logo

Antwort von Vinci Hair Clinic

Thank you so much for your kind review, Stephen! We're thrilled to hear that you had such a positive experience with Luba and the team at Vinci. It’s wonderful that you're already seeing great results and sharing your experience with others. We truly appreciate your support and look forward to welcoming you back anytime!

Best regards,
Vinci Hair Clinic

Bewertet mit 5 von 5 Sternen

Invest in the best.…

First class service and treatment from beginning to end. A slick, organised and skilled team were hard at work over the course of the (admittedly long) day to ensure everything went as smoothly as possible. For anyone considering a hair transplant, don't go to Turkey. Choose the best available- the Vinci Clinic, Harley Street, London.

25. Februar 2025
Bewertung ohne vorherige Einladung
Vinci Hair Clinic-Logo

Antwort von Vinci Hair Clinic

Thank you so much for your glowing review, Greg! We're so pleased to hear that you had a positive experience with our team at Vinci Hair Clinic. Your recommendation means a lot to us, and we're glad we could provide you with top-tier service. If you ever need anything in the future, don't hesitate to reach out!

Best regards,
Vinci Hair Clinic




Bewertet mit 5 von 5 Sternen

Had my hair transplant at Vinci hair…

Had my hair transplant at Vinci hair clinic Málaga on the 17th February this year, the process from initial contact with Vinci to the transplant itself I am extremely happy with. I initially reached out to Vinci via Instagram filled out the online form and got a follow up phone call the very next day from a UK office. Following the phone call I was passed on to Mel in the Vinci Dublin office to discuss treatment and she provided me with a number of treatment options to consider and gave me plenty of time to research and consider the options. I did look to a number of other clinics for consultations and costs and when I done the research I did finally conclude Vinci was the option I felt was the best for me. I had originally wanted to stay in the UK or Ireland for treatment. However looking at customer reviews and speaking with Mel, the clinic in Málaga and Dr Susanne specifically being mentioned by previous customers sites like Google reviews and trust pilot I felt that Málaga was the place to go.

Once a date was set the documentation and information was plentiful everything was managed by Vinci, they booked the hotel, the transport from the airport to hotel, all I had to do was book my flights and provide Vinci with the flight details. Instructions were very detailed where to meet the driver, where the clinic was from the hotel (5 min walk). The week before I got a courtesy call from one of the team in Málaga, just to see if I had any questions and to give me some detail with how the day would good.

Hotel was brilliant I arrived around mid day and room was already available. Dropped our bags of and went to find the clinic in prep for the next morning and then took the day to go and discover Málaga. The hotel breakfast was superb.

Day of the procedure, I arrived at 0800 Dr Susanne was there to meet me we had a conversation around what I could expect from the transplant and how I can get the best overall out come for after the procedure. By 0845 we started the extraction phase of the procedure and the technique that Vinci use was painless from the start, I can only describe it as the old 5 needles you got in school to numb the area initially before that apply the anesthetic via needle, which made the whole process painless. I actually feel asleep sure the extraction process and woke myself up snoring. That took us to around mid day were we stopped for lunch, provided by vinci (ham and cheese salad sandwich, chocolate bar, apple juice and water).

And by 12.30 back in for the transplanting to start. Sat up very comfortably and given the TV remote to select what I wanted to watch. Again I drifted off to sleep 2 or 3 times throughout this part of the procedure. Only time I felt discomfort was around the last 30-40 mins some minor nipping we finished up around 17:15.

I was given my aftercare pack with all instructions on how to look after the areas, medication to take when to take etc.

Then I got a follow up phone call from Dr Susanne the day after to see how I was and had slept, if I had any questions and so on.

I've 3 prp sessions to follow up as part of my total package and will up date again once I've had these and after 6 months with how it has all went.

So far I am extremely happy with the process the care I received and the after care so far. Dr Susanne was very friendly extremely informative and her team were all friendly and fantastic on the day. The wider team from initial contact with them via Instagram to booked were very friendly and informative also. The team use UK based phone lines and online payment systems so there no costs when exchange rates at anytime through the process either.

Highly recommend

17. Februar 2025
Bewertung ohne vorherige Einladung
Vinci Hair Clinic-Logo

Antwort von Vinci Hair Clinic

Thank you so much for taking the time to share your detailed and positive experience, Jason! We're thrilled to hear that you had a great journey with Vinci Hair Clinic in Málaga, from the initial consultation all the way to the transplant itself. It’s wonderful to know that our team, especially Dr. Susanne, made you feel comfortable and well taken care of during the procedure.

We’re also happy that the process was smooth, and that you’re pleased with the aftercare and follow-up. We look forward to hearing about your results after the PRP sessions and the coming months.

If you need anything else, don't hesitate to reach out. Thanks again for recommending Vinci – we really appreciate your trust!

Best regards,
Vinci Hair Clinic Team

Bewertet mit 5 von 5 Sternen

I strongly recommend going with Dr…

I strongly recommend going with Dr Susanne Rossler at Vinci Hair clinic Malaga, even if it means you have to travel. The entire team will take so good care of you and make it feel like you are at a relaxing spa.

13. Februar 2025
Bewertung ohne vorherige Einladung
Vinci Hair Clinic-Logo

Antwort von Vinci Hair Clinic

Thank you so much for your recommendation, Mathias! We're thrilled to hear that your experience with Dr. Susanne Rossler and the team at Vinci Hair Clinic Málaga was so positive. We strive to provide the best care and make the process as comfortable as possible, so it’s wonderful to know that it felt like a relaxing spa experience for you.

Your feedback means a lot to us, and we appreciate you taking the time to share it. If you need anything in the future, don’t hesitate to reach out.

Best regards,
Vinci Hair Clinic Team

Bewertet mit 3 von 5 Sternen

Think carefully, record all conversations with your sales rep

Shane, the sales rep, was good, reassuring and always punctual with his appointments. The clinic is clean, the staff are friendly and the op day went swimmingly. However, by the time I was at my 12 month appointment, the results were not great. Even to the point that Sharon the clinic manger (who I'm told is no longer with vinci) remarked that I may need a "top up of the treated area" and suggested that my hair looked thin, especially under natural and artificial light (what other kinds of light are there?!?). However I should wait until the 18 month post op point before I'd know the full extent of the results. So I duly waited and it's no better.
I recontacted the clinic to be told Sharon had moved on and was put in touch with "Miran" who looked and agreed that I'd need between 1000 and 1500 further grafts. This is on top of the grafts I'd already had, to cover patches of thin hair in the graft area. Whilst I didn't particularly look forwards to further surgery, I was willing to undergo the process to get respectable results. I'd expected a nominal fee to be charged to correct the work and was told I'd need to "cover the costs of the room" which again, seemed to reinforce my nominal fee theory.
The price of this corrective work?
£3,000. considering my first surgery was £4,000, to charge me £3,000 to put things right is a farce.
I'd also add something that has been said to me twice (only since surgery, I must add) that grafted hair "will never look like natural hair" and will never be as thick.
With this in mind, think carefully about if you really need this procedure to be carried out.
Most reviews on here seem to come from people at the 6 - 12 month period. Their healing isn't complete at that point and they won't actually know how it ends up.
I am not particularly happy with my results and I am less happy with their response to my concerns.

20. Februar 2025
Bewertung ohne vorherige Einladung
Vinci Hair Clinic-Logo

Antwort von Vinci Hair Clinic

Thank you for sharing your experience with us, and we truly regret that your results have not met your expectations. We understand how important it is to feel satisfied with both the process and the outcome.

At Vinci Hair Clinic, we focus on providing the best possible care for each individual. It’s important to note that hair transplant results can vary from patient to patient. While we do our utmost to achieve the best possible results, in some cases, individuals may require a top-up procedure to enhance the results, even if the initial procedure was successful. This is something we try to manage upfront during consultations, but we understand how this can be disappointing, especially after already investing in the treatment.

We base the procedure on the size of the area being treated and individual needs, rather than a specific graft number, as each person’s scalp and hair restoration needs are different. In some instances, additional grafts may be necessary, but we always ensure that these decisions are made with the goal of achieving the most natural-looking results.

Regarding the pricing for corrective work, we acknowledge that any additional fees can feel frustrating, especially after an initial investment. We aim to be transparent and clear about any additional costs involved, and we're sorry if this was not communicated clearly earlier.

We also understand your concern about the appearance of grafted hair. While grafted hair will grow naturally, it may not always be as thick or as textured as your original hair. We aim to provide results that are as natural as possible, but outcomes can vary based on individual characteristics.

Again, we appreciate your feedback, and if you'd like to discuss further options or concerns, we're here to assist and ensure you feel supported moving forward.

Best regards,
The Vinci Hair Clinic Team

Bewertet mit 5 von 5 Sternen

I couldn’t recommend Vinci Hair Clinic…

I couldn’t recommend Vinci Hair Clinic enough. From my first consultation in Dublin to flying out to Malaga and having it done. I went from feeling nervous to feeling so much at ease. Dr Suzanne and her team made me feel so comfortable.
The procedure day is long but definitely worth it. I’m currently on day five after my procedure and it’s no where near as bad as I thought it would be. I had some small swelling for a day on my forehead and that’s it.
They give plenty of information for you to follow post Op and since I’ve been following them everything has been perfect.
Thank you Vinci - I really cannot wait to see how the final results work out.
I’d highly recommend them to anyone thinking about it

12. Februar 2025
Bewertung ohne vorherige Einladung
Vinci Hair Clinic-Logo

Antwort von Vinci Hair Clinic

Thank you so much, Robbie, for sharing your experience with Vinci Hair Clinic. We’re thrilled to hear that you felt at ease throughout the process, from your consultation in Dublin to the procedure in Malaga. Dr. Suzanne and the team are dedicated to making every patient feel comfortable, and it’s great to hear that you had a smooth recovery.

We also appreciate your kind words about the post-op care. It's great to know that the aftercare instructions have been helpful for you as you move towards the final results. We can’t wait to see how things turn out for you!

Thanks again for recommending us—your feedback means a lot!

Best regards,
The Vinci Hair Clinic Team

Bewertet mit 5 von 5 Sternen

Hair Transplant at Vinci Hair Clinic

Hair Transplant at Vinci Hair Clinic

Date of Procedure: 6th November 2024
Clinic: Vinci Hair Clinic
Location: Malaga, Spain
Surgeon: Dr. Susanne Rossler

I recently had a hair transplant at Vinci Hair Clinic in Malaga, and it was an excellent experience. Leading up to the surgery, Neil, the consultant, was amazing. He put my mind at ease by answering all my questions. One particularly helpful tip from Neil was to arrive a day before the procedure to meet the surgeon, Dr. Rossler. This was a great idea, as I got to discuss any concerns with her. She was lovely and very reassuring.

On the day of the surgery, I was very well taken care of. The procedure was pain-free, and I even managed to fall asleep a couple of times. Now, at 14 weeks post-surgery, the aftercare has been amazing. Neil has been incredible, promptly answering every single question I've had within an hour, and I've had many! The clinic also provided a number for direct contact, and Dr. Susanne Rossler has personally responded to my inquiries.

I want to extend a big thank you to Neil for guiding me through this journey and still being there for me. A huge thank you also goes to Dr. Susanne Rossler, who was fantastic throughout the entire procedure. I definitely recommend Vinci Hair Clinic and their exceptional team.

I also want to express my gratitude to the four technicians who assisted Dr. Rossler. You made me feel very welcome and comfortable throughout the process. Your kindness and professionalism did not go unnoticed, and I am sincerely grateful for your help.

This experience has been nothing short of amazing, and I'm grateful for the care and professionalism I received. Highly recommend!

6. November 2024
Bewertung ohne vorherige Einladung
Vinci Hair Clinic-Logo

Antwort von Vinci Hair Clinic

Thank you so much, Dane, for sharing your experience with us. We’re absolutely thrilled to hear that your journey with Vinci Hair Clinic has been so positive. Neil, Dr. Susanne Rossler, and the entire team truly aim to provide excellent care from start to finish, and it’s wonderful to know that they made you feel at ease throughout the process.

We’re especially happy to hear that the aftercare has been just as great, and we’re always here to answer any questions you may have. Your appreciation for Dr. Rossler and the technicians is deeply appreciated—it’s the kindness and professionalism of our team that we’re most proud of.

Thank you for recommending Vinci Hair Clinic, and we look forward to hearing about your continued progress. Wishing you all the best as you await your final results!

Best regards,
The Vinci Hair Clinic Team

Bewertet mit 5 von 5 Sternen

Get your transplant booked in

If you’re in limbo about whether to go get transplant, do it! I promise you… after two years of shall I shan’t I, finally took the courage I needed and got the procedure done…. Shane was my rep from day one till now (7 months post procedure) and he has been fantastic helped with any questions no matter how small they probably were. The procedure itself was a lot better than I expected in terms of pain and being uncomfortable. In and out of the London clinic on the same day and 7 months on I am absolutely over the moon with my results and wishing I found the courage years ago when I first toyed with the idea of getting it done.
Vinci is a very professional set up, great atmosphere, the surgeons were all fantastic and even spoke to me after surgery in the few weeks whenever I needed anything. The aftercare was and still is absolutely brilliant!

19. Juli 2024
Bewertung ohne vorherige Einladung
Vinci Hair Clinic-Logo

Antwort von Vinci Hair Clinic

Thank you so much for sharing your experience, Nathan! We're so happy to hear that Shane was able to support you throughout your journey, and that the procedure went better than expected. It’s wonderful to know that you’re thrilled with your results, and we’re so grateful for your kind words about our team and aftercare.

It’s completely normal to have doubts, but we’re thrilled you took the plunge and are now enjoying the results. Our goal is to make the entire process as smooth and comfortable as possible, and it’s fantastic to know that we met those expectations for you.

Thanks again for choosing Vinci, and we wish you continued success on your journey!

Best regards,
The Vinci Hair Clinic Team

Bewertet mit 3 von 5 Sternen

Great MSP technician

I cannot praise enough Marina (MSP technician)was being very attentive and extremely professional. 5 stars

Unfortunately not the same I can say about the client coordinator who looked after my booking. Not prepared and poor customer service, I almost went to a competitor as the process was made not easy and clear , 2 stars

20. Jänner 2025
Bewertung ohne vorherige Einladung
Vinci Hair Clinic-Logo

Antwort von Vinci Hair Clinic

Thank you for your feedback! We’re thrilled to hear that Marina, our MSP technician, provided excellent care and professionalism. She truly goes above and beyond to ensure every client is comfortable and well-attended to.

We’re sorry to hear that your experience with the client coordinator didn’t meet your expectations. We take customer service seriously, and your feedback will be shared with the team to ensure improvements are made.

We truly appreciate you bringing this to our attention and hope your overall experience with Vinci improves as you continue your journey. If you have any further concerns, please don’t hesitate to reach out.

Best regards,
The Vinci Hair Clinic Team

Bewertet mit 5 von 5 Sternen

100% recommend Vinci hair if your…

100% recommend Vinci hair if your looking for a hair transplant. Started out by meeting Shane (hair Consultant) who perfectly explained the whole process and journey so only convinced me more to go ahead with the procedure.

The hair clinic in Malaga was extremely friendly and easy going. Done a fantastic job as I’m now 6/7 months into this journey and haven’t looked back since.

Quicker you start this journey the quicker you’ll see the amazing results so highly recommended!

10. Juli 2024
Bewertung ohne vorherige Einladung
Vinci Hair Clinic-Logo

Antwort von Vinci Hair Clinic

Thank you so much, Leon, for the glowing review! 🌟 We are absolutely thrilled to hear about your positive experience with Vinci Hair Clinic. Shane is truly fantastic at making sure all our clients feel informed and confident every step of the way. It’s great to know that his guidance helped you along your journey!

We’re beyond excited to hear that your results are already making an impact and that you’re loving the progress after just 6/7 months. Your feedback truly means the world to us! 😊

You’re absolutely right — the sooner you take the leap, the sooner you’ll see the incredible results! We’re so proud to have been part of your transformation, and we can't wait to see even more of your journey unfold.

Thanks again for choosing Vinci, and we wish you continued success and confidence! 👏✨

Best regards,
The Vinci Hair Clinic Team

Bewertet mit 5 von 5 Sternen

I have been using Vinci for a few years…

I have been using Vinci for a few years now and have always had a very good experience with friendly staff and great treatments. Would highly recommend.

20. Jänner 2025
Bewertung ohne vorherige Einladung
Vinci Hair Clinic-Logo

Antwort von Vinci Hair Clinic

Thank you so much, Vincent, for your amazing feedback! 🌟 We are absolutely delighted to hear that you’ve had such a positive experience with us over the years. Our team always strives to make sure every visit is a great one, and it's wonderful to know that our treatments and friendly staff have left a lasting impression.

Your recommendation truly means the world to us! 😊 We’re so grateful to have you as a valued client and look forward to continuing to support you on your hair journey.

Thanks again for choosing Vinci, and here’s to many more years of success and satisfaction! 🙌✨

Warm regards,
The Vinci Hair Clinic Team

Bewertet mit 5 von 5 Sternen

amazing clinic!

Had a free consultation with Ricki at the Manchester clinic back in August. Absolutely brilliant from start to finish, got on my level and did everything he could to help me. Had my transplant surgery date organised for a couple weeks after that! Can’t reccomend him highly enough. On the day of the surgery I was well looked after, special thanks to Dr Amoha who was amazing all day and got me some amazing results!

Highly reccomend!

17. September 2024
Bewertung ohne vorherige Einladung
Vinci Hair Clinic-Logo

Antwort von Vinci Hair Clinic

Thank you so much for sharing your wonderful experience, Rhys! 🌟 We are beyond thrilled to hear that Ricki made such a positive impact during your consultation and that Dr. Amoha provided exceptional care throughout your surgery. We take great pride in ensuring our clients feel supported and comfortable every step of the way, and your feedback truly means a lot to us.

It’s amazing to hear that you’re already seeing fantastic results! We can’t wait to continue supporting you on your hair journey and are so grateful for your kind recommendation. 🙌

Thanks again for choosing Vinci Hair Clinic, and we wish you all the best in the coming months. 🌟

Warm regards,
The Vinci Hair Clinic Team

Bewertet mit 5 von 5 Sternen

Genuine experience of Vinci Hair Clinic

From start to finish my experience with Vinci has been first class. My friend suggested I take a look as he’d been through the process 8 months earlier and he was delighted with the results. The day after, I made an enquiry on the website and was contacted the same afternoon. I was immediately booked in for a free consultation at my local office (Newcastle). I met with Shane and he set my mind at rest straight away. He guided me through the process in detail and then outlined a price. The only thing left was to select a date and payment method. Another thing I must say is that the price is surprisingly cheap compared to figures you hear banded about. I decided to pay it up front, but if you’d rather, Vinci also offered 0% finance over 18 months. This makes the procedure really affordable to the masses.

I made my way to London for 8:30 on the day of the procedure. Dr James Anderson was a breathe of fresh air for the medical industry. Usually you find people of this stature a little stand off-ish, not with James. I found his general demeanour and detailed instructions settled me no end.

I’m 14 days post transplant and I couldn’t be happier. It’s now just a waiting game for the grafts to take hold and grow through later in the year. Brilliant experience and all I keep thinking is, I wish I’d done it sooner

7. Jänner 2025
Bewertung ohne vorherige Einladung
Vinci Hair Clinic-Logo

Antwort von Vinci Hair Clinic

Thank you so much for sharing your amazing experience, Ryan! 🌟 We are thrilled to hear that Vinci Hair Clinic exceeded your expectations from start to finish. It’s fantastic that Shane was able to guide you through the process and that Dr. James Anderson helped put you at ease on the big day.

It’s great to know you found the pricing affordable and accessible, especially with the option of 0% finance, making the procedure even more attainable. We’re so happy to hear you're already feeling positive just 14 days post-transplant — the results are definitely worth the wait!

We completely agree with you — many clients wish they had taken the leap sooner, and we’re glad you did! We're excited to see your journey unfold and can’t wait to hear about your results later this year.

Thanks again for choosing Vinci, Ryan, and for your thoughtful review. We’re here for you every step of the way! 🙌✨

Warm regards,
The Vinci Hair Clinic Team

Bewertet mit 1 von 5 Sternen

Disappointing service and zero…

Disappointing service and zero aftercare

I went in for a consult and procedure in October.

I went to leave and was asked if I wanted to purchase their Finasteride & Minoxidil tablets, I said what are these... Oh did no one tell you about them... obviously not. These tablets are £180 for 3 months £720 per year FOR LIFE or at least until you want your hair to fall out. Consultation said nothing about these, nor did the surgeon prior to the operation.

Finasteride also have severe side effects to men and can be rather dangerous, and if you do not take them your hair will fall out, so these should be taken well before any procedure to see if you have any side effects, but it seems that money is more important to Vinci then people or their health. These tablets were just in a pot with no direction of use, no information of possible side effects

You also may not even have an extra £780 per year for life for medication.

I have emailed them twice asking about Finasteride to seek some advise as they're the expects, as my doctor cannot as this is used for prostate purposes and they do not know how it works for hair.

Vinci have ignored both my emails, which is rather disappointing, I am just anther sales target to them

Not a great service at all, think I would have had a better one in Turkey! not worth the money at al.

May consider legal action on miss selling

Regards Paul S

(EDIT) What a load of nonsense of a response. consultation (1) sales tactics
consultation (2) surgeon explained procedure only

I was only told about the medication on leaving the procedure and by the surgeon as the pharmacy had left.

Six month check-in did not happen either

I strongly urge people to use a better facility, as these only use the name Harley Street to WOW you.

I mean it has taken 7 months for a response, which says a lot about this company!

16. Oktober 2024
Bewertung ohne vorherige Einladung
Vinci Hair Clinic-Logo

Antwort von Vinci Hair Clinic

Hi Paul,

Thank you for your feedback. We want to assure you that we always inform patients thoroughly about all aspects of their treatment, including the medications we prescribe, such as Finasteride and Minoxidil. These medications are recommended as part of the treatment plan to support hair growth, and we always make sure patients are fully aware of their potential side effects, usage instructions, and associated costs during the consultation process.

We understand your concerns and, while we are confident that the information was provided, we are more than happy to clarify any details or answer any questions you may have. We take patient communication seriously and always aim for transparency at every step.

If you would like further clarification or assistance, please feel free to reach out directly, and we’ll ensure you get the support you need.

Best regards,
The Vinci Hair Clinic Team

Bewertet mit 5 von 5 Sternen

Fantastic results

Got SMP treatment here for density purposes. Fantastic results. Luba was great and made me feel very comfortable. Would highly recommend.

8. Jänner 2025
Bewertung ohne vorherige Einladung
Vinci Hair Clinic-Logo

Antwort von Vinci Hair Clinic

Hi Anthony,

Thank you so much for your amazing feedback! We're thrilled to hear that you're happy with your SMP treatment and the results you achieved. 😊

Luba is indeed fantastic, and we’re glad she made you feel comfortable throughout the process. Your recommendation means a lot to us!

If you need any further support or have questions in the future, don’t hesitate to reach out. Wishing you continued confidence and success with your new look!

Best regards,
The Vinci Hair Clinic Team

Bewertet mit 1 von 5 Sternen

*AVOID* £1000 DEPOSIT LOST!!

AVOID* I paid a £1000 deposit on March 2, 2024, for a hair transplant scheduled for February 7, 2025, in Manchester. Two days ago, I received a shocking message informing me that the clinic isn’t yet CQC-regulated. Consequently, the only options were to travel to Vinci in London or wait for the CQC to regulate the Vinci Manchester clinic. Unfortunately, I cannot travel to London due to personal circumstances. Additionally, I mentioned that I cannot adjust my holidays to accommodate the possibility of the transplant in March.

Given these circumstances, I kindly request a refund as it is beyond my control. However, the clinic has stated that they cannot issue a refund because the deposit is non-refundable

7. Jänner 2025
Bewertung ohne vorherige Einladung
Vinci Hair Clinic-Logo

Antwort von Vinci Hair Clinic

Hi Sam,

Thank you for sharing your feedback, and we understand your frustration.

To clarify, we did offer to cover your travel expenses to our London clinic as an alternative when we were unable to proceed with the Manchester location due to the delay in CQC registration. Unfortunately, this situation was beyond our control, and we understand that the offer may not have worked for you due to personal circumstances.

While our policy on deposits is clearly communicated, we sincerely wish we could have resolved this situation in a way that suited your needs. We remain committed to providing excellent service and are always here if you would like to discuss any further concerns.

Best regards,
The Vinci Hair Clinic Team

Bewertet mit 5 von 5 Sternen

I had such a great experience at Vinci…

I had such a great experience at Vinci Hair Clinic. The customer service is impeccable in the build up to, throughout, and post procedure. I am very grateful to Dr Fayrouz and her team Ollie, Rachel and Mohammed for their amazing teamwork during my procedure, and to my advisor Martin, who has been very helpful throughout this process.

3. Jänner 2025
Bewertung ohne vorherige Einladung
Vinci Hair Clinic-Logo

Antwort von Vinci Hair Clinic

Hi Charlie,

Thank you so much for your wonderful feedback! 🌟 We're absolutely thrilled to hear about your positive experience with Vinci Hair Clinic. It's fantastic to know that our customer service was top-notch throughout your entire journey, and we're so glad that Dr. Ferouza and her amazing team made you feel comfortable and well-cared for during your procedure.

A special thank you as well for recognizing Martin, your advisor, who helped guide you through the process. We truly appreciate you sharing your experience!

We can’t wait to see the incredible results as your journey continues. If you need anything further, please don’t hesitate to reach out.

Best wishes,
The Vinci Hair Clinic Team ✨

Bewertet mit 1 von 5 Sternen

Over £5000 spent

Over £5000 spent - 22 months post hair transplant plus PRP, meso treatment and still nowhere near having the desired result. Feel very horrible about the outcome of the money and time wasted

5. Jänner 2025
Bewertung ohne vorherige Einladung
Vinci Hair Clinic-Logo

Antwort von Vinci Hair Clinic

Hi Tobi,

Thank you for sharing your experience, and we're truly sorry to hear that you're not satisfied with the results so far. We understand how important this journey is, and we want to reassure you that we’re here to support you every step of the way.

While the hair transplant process can take time, with results often becoming clearer between 12-18 months, we understand that your concerns are valid. Every individual’s response can vary, and sometimes additional treatments or adjustments may be necessary to achieve the best possible outcome.

We’d love the opportunity to discuss your case further and explore potential next steps, whether that involves additional treatments or consultations with our specialists. Our goal is to ensure you're comfortable and happy with the results, and we’re committed to helping you get there.

Please feel free to reach out to us directly, and we can arrange a follow-up consultation to review your progress.

Best regards,
The Vinci Hair Clinic Team

Bewertet mit 5 von 5 Sternen

As soon as I walked in the clinic I felt welcomed and felt a friendly environment. The clinic was really really clean, Infact it was spotless.

As soon as I walked in the clinic I felt welcomed. I was a quite nervous going in but the girls made me feel comfortable and the procedure I was scared for the pain but the pain wasn’t even a 3/10. I fell asleep through most it the transplant. I would really recommend Vinci Malaga if you’re thinking of getting a hair transplant!

16. Dezember 2024
Bewertung ohne vorherige Einladung
Vinci Hair Clinic-Logo

Antwort von Vinci Hair Clinic

Hi Lee,

Thank you so much for your wonderful feedback! 😊 We're so happy to hear that you felt welcomed and at ease from the moment you walked into our clinic. It’s great to know that the team made you feel comfortable and that the procedure itself was much more manageable than you expected!

Falling asleep during the transplant is always a good sign — it means we’re doing everything we can to ensure you’re as relaxed as possible.

We’re thrilled to hear that you'd recommend Vinci Malaga to others, and we’re excited to be part of your hair journey. If you need any further support or have questions down the road, don’t hesitate to reach out!

Thanks again, and we wish you all the best as you continue seeing the amazing results! 🌟

Best regards,
The Vinci Hair Clinic Team

Bewertet mit 5 von 5 Sternen

Outstanding FUE

I have been and had a FUE hair transplant on the 10th of December and can not recommend these guys enough. They are there to answer all your questions, on hand at all time to talk through how your feeling and make sure you are comfortable throughout the whole process!

Vinci, Thank you! I look forward to seeing you all again on my follow up in 6 months and throughout my end to end journey

10. Dezember 2024
Bewertung ohne vorherige Einladung
Vinci Hair Clinic-Logo

Antwort von Vinci Hair Clinic

Hi Mr. Wick,

Thank you so much for sharing your fantastic experience with us! 😊 We're absolutely thrilled to hear that you felt supported and comfortable throughout the entire FUE hair transplant process. At Vinci, we pride ourselves on being there for our clients every step of the way, and it's great to know that we were able to meet your expectations.

We’re excited to see you again for your follow-up in 6 months and to continue being part of your journey to amazing results. If you ever have any questions or need anything in the meantime, don’t hesitate to reach out!

Thanks again for choosing Vinci — we truly appreciate your trust in us. 🌟

Best regards,
The Vinci Hair Clinic Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr