Vinci Hair Clinic Bewertungen 

I'm still waiting for the procedure, but the level of care so far has been second to none.

I've been dealing with Sean, and he has been nothing short of brilliant. Available in hours, out of hours, ready to address concerns and answer questions. Knowledgeable, friendly and helpful.

I felt looked after from the moment I arrived. The team are clearly experts and work well together always ensuring I was comfortable and explaining everything that was happening.
Absolute professionals!

I had a very negative experience with Vinci Hair Clinic. I paid a deposit for a hair transplant, but later it became clear that I was not a suitable candidate due to health issues affecting my scalp. I provided Vinci with clear and comprehensive medical evidence from three independent dermatologists confirming my situation.

Instead of acting responsibly, the clinic repeatedly tried to postpone my surgery every few months, encouraging me to continue as a client rather than addressing the fact that I was not fit for the procedure. When I decided to cancel permanently to protect my health and requested a refund, Vinci refused to return my payment. They played time-delay tactics, requesting repeated evidence which I provided, only to then be told that the case would be put on hold because the director was going on holiday. I was also told they have 30 days to “consider” my refund, even though I had already supplied overwhelming medical evidence.

This behaviour shows a lack of professionalism and ethics. Clinics should never push patients who are unsuitable for a procedure, and they certainly should not withhold refunds in such clear-cut cases. In my experience, Vinci Hair Clinic put their financial interests above patient well-being.

I would strongly encourage anyone considering them to think twice. I would not wish anyone else to go through the same frustrating and irresponsible treatment that I have faced. I will be of course, be making formal complaints to the official medical bodies and claiming my money back through the legal route.

From my initial phone consultation a few months ago until my post op phone call from Susanne the next day, my experience with Vinci, Malaga so far has been outstanding. Sam, the Hair Loss specialist explained the procedure and what to expect, Mark organised booking me in, Lisa came to the rescue and ordered me a post-op kit very last minute (thanks Lisa). Alicia organised the hotel and the driver to collect us from the airport. I received detailed emails as to where to meet the driver at the airport, where the hotel was and also directions to walk to the clinic. We arrived in Malaga the day before the procedure and went to meet Susanne late afternoon. I would highly recommend doing this, because if you have any concerns about the procedure, you have the opportunity to discuss everything with her. She is a really caring person, very friendly and professional and immediately put my mind at ease. I didn’t feel rushed at all. The clinic itself was a very welcoming environment, friendly and not austere. The hotel they booked us into was lovely and only a very short walk to the clinic. The next day, I arrived just before 8am, had my BP taken, was given a diazepam and an anti-biotic pill. Susanne then outlined my new hairline with white pen and checked that I was happy with it. After that, I got my buzzcut which apart from giving a much clearer path for the new grafts to go into, is advised as you definitely don’t want your new grafts being snagged by longer hair. My scalp was then numbed with local anaesthetic and I was good to go. There was a team of 5 working on my hair (Dr. Susanne and her 4 technicians: Caroline, Lulu, Bibiana and Veronica. Thank you all ladies for your care, expertise and stamina for being on your feet all day!). The harvesting took until lunchtime and we stopped for a short lunch break (lunch provided). The grafting then began early afternoon and finished around 6pm. During this part of the procedure, you can ‘relax’ and choose something to watch on Prime. I am now day 4 post op, still tender, but very happy with my new hairline. I can’t wait to watch my new hair coming through in time. I would highly recommend the Vinci Team in Malaga. They really are a team, working very well together. Their friendliness and professionalism put me at ease for what I felt was going to be a daunting procedure. I cannot thank you enough again ladies.

I was given scalp pigmentation top up after my initial treatment in 2023.

Luba was the technician, a wonderful person who greeted me professionally and courteously.

During the treatment Luba kept me informed and checked on my well-being regularly.

I am so pleased with the result, it looks so natural, i would recommend using Vinci before any other company who carries out this work.

Thank you to all the staff who dealt with me :-)

Alicia and her team were exceptional. From start, 8am, to finish, 5:30pm, they went above and beyond. The entire process was explained right the way through. Great service, great price, would highly recommend to anybody.

Great experience from start to finish at the Malaga clinic with Dr Susanne Rossler and her team. Just finished the transplant (11/08/2025) and very satisfied with the result, care and expertise!

Horrible experience from start to finish.

Go somewhere else!

My experience at Vinci hair clinic was amazing. From my first consultation they were very helpful and straight forward in explaining what the procedure involved and what would benefit me the most. Their staff is very friendly and professional.they do their job very well. I just want to say thankyou to Lyuba she done an amazing job and make me feel very comfortable and at ease every session. I would highly recommend this to anyone as you will be in good hands.

Initially I was hesitant for quite a while about doing anything related to my hair, I had a lot of questions, I wasn’t sure about it and I’m the sort of person where I investigate everything fully before being 100% committed. It felt like a big decision to improve my hair especially as I didn’t want anything invasive but the least invasive. I started with an initial bloc mixing PRP and Mesotherapy. The first PRP I felt some discomfort because of minimum pain not being used to it. However after the second session it didn’t bother me at all and I didn’t feel anything. So far 6 months later I’ve had a 3 PRP sessions and 3 Mesotherapy sessions and there has been a massive improvement. Claudia is the head nurse has made my sessions incredibly comfortable and Miran who has overseen everything has honestly made everything a joy from start till now. By far the most incredible service and care I’ve seen. Thank you! J

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Claudia provided me with an exceptional PRP treatment. She is very professional, knowledgeable, and has a gentle approach She made the entire process smooth and comfortable, and the results speak for themselves. Highly recommend Claudia and the Vinci Clinic team.

After somewhat nervously signing up for a hair transplant, I wasn’t sure what to expect, but I was worried for no reason. The experience far surpassed my expectations. Not only was the Malaga team incredibly knowledgeable, but Dr Rossler and the medical staff made me feel completely at ease. The clinic itself was spotless and modern, and the procedure was smooth, pain-free, and impressively well-organised. I appreciated how precise, hard-working, and thorough the staff were. The team was there throughout to answer my questions and provided extensive information, clear aftercare instructions, and quality post-op treatments, which really contributed to the positive experience of the surgery. Also, thanks to Neil McAleese, who arranged the procedure and guided me through this journey, from the initial consultation to post-operative care. I highly recommend Vinci to anyone considering a hair transplant.

From the initial correspondence to completion of my FUE transplant the team in Malaga were exceptional. Understandably there were lots of questions(from me) all of of which were answered in a reassuring and patient manner. The procedure, although long was seamless with outstanding results. I thoroughly recommend Vinci.

Very patient, always give me specialised treatment. They topped up my scalp more than most due to certain skin conditions I had and never charged me. Luba has been particularly dedicated when doing the SMP.

Went for MSP 'touch up' treatment/procedure a week ago with Luba. Have to say Luba is very friendly and polite but more importantly her quality of work and patience is first class. Very natural results I am very pleased with. Would definitely recommend London clinic and Luba in particular for anyone coslnsidering MSP.

I have complained about the results of PRP/ Mesotl therapy which was supposed to add density to my crown region. It didn’t lead to any improvements whatsoever. I have been sold a treatment that was not suited for my condition as I have not many active graphs in my crown region so the treatment could have never worked.

They offered me another consultation to resolve the issue but all the doctor recommended is another transplant which I have to pay for. I was expecting a much more sympathetic response especially considering I spent 1800£ on a treatment that didn’t work. Not only I was refused any refund they try to sell me another procedure claiming that another hair transplant is the only solution. If that is the case, I shouldn’t have been sold the PRP treatment.

I have trusted this clinic after a successful hair transplant which I highly recommend but I cannot say the same about the PRP/ Meso which is not something I recommend considering its efficacy and value for money.

Unfortunately, due to the way this has been handled, I will no longer be a patient at this clinic as there is no compassion or accountability. They will just try to upsell you even after you have already wasted money on a treatment that didn’t work.

I have just returned home from Malaga last week after my hair transplant, I was asked to come in for a pre op discussion with Dr Suzanne, I found her very reassuring and next day the work was carried out, they were very professional in every step of the way, the team work very hard and are very attentive to ensure there is very little discomfort, I flew home to Glasgow the day after my surgery and as soon as I landed and was driving home Dr Suzanne was on the phone to me asking if everything was going well, I also received a call from Vinci Glasgow today regarding how everything went and what the stages are going forward for the transplant to be successful, from start to finish I’m glad I used Vinci and going to Malaga has proven to be the best decision as they made it feel a very relaxed experience as I was very anxious prior to getting a hair transplant.

I was treated by the excellent Luba. I was given good advice and the process was thorough and professional. I am delighted with the result and would recommend Vinci without hesitation.

I had my transplant back in January and four months down the line it looks great and has come through really well. The team in Malaga were great and kept me at ease. Dr Rossler is incredibly knowledgeable and did a great job at leaving a very natural hairline. Everyone I know has said it looks great and they can't tell I've had it done. The finance options are also great. Would highly recommend Vinci Malaga!

Absolutely amazing, communication from start to finish has been great. I was made to feel welcome the entire time and the team made me feel at ease before and throughout the procedure. They go into great detail about the procedure and the processes ensuring you’re fully aware of the process before agreeing to anything and are extremely transparent. The Malaga team are brilliant and I would highly recommend