Visualsoft Bewertungen 622

Had this organisation for two months doing some email marketing- terrible and slow with communication and they try to tie you up into paying extra with dodgy contracts. Terrible company avoid at all costs

AVOID AT ALL COSTS

Do not be fooled by their 4 star ratings. Upon review you will notice 1 in 4 are relating to tech issues solved by Ben and does not relate to their PPC services, website platform or general customer service.

Customer service is extremely poor from account management to simple I.T fixes.

Their platform is outdated and hard to navigate around.

PPC marketing had very little results. We spent more in ad spend than actual sales returns..

Very difficult to deal with so much so the account management can take up to 3 weeks to respond to a simple email.

By far the worst company I have ever dealt with!

DO NOT WASTE YOUR TIME OR MONEY

.... you can not locate my information....

DISHONEST AS WELL

Visualsoft have been great with our recent website redesign, with thorough planning to meet all of our requirements whilst maintaining all core features that we continue to need. Samantha Leigh led the project and has been great to work alongside and was very patient with our many requests!

By far the worst company we have ever dealt with!

Their platform is very complicated and the training to use it is poor.

The marketing department is an absolute disgrace, we gave VS full control of PPC which was a huge mistake as they are very very poor in their execution.

Account management is the worst I have ever dealt with is an understatement.

£40k and 12 months down the drain..

AVOID AT ALL COSTS

Prompt and quick action from Ben of the Visualsoft Triage Team

Visualsoft have been a valued digital marketing partner of ours for nearly 3 years now. Extremely professional, results-driven & friendly. Very much enjoyed working with Jonathan, our account manager, since Day 1. Thanks for the hard work! 5*

So far, so good with VisualSoft for me. We have just gone live with our website. The process of getting started was very long, but Katie Bourke, My Project Manager, has guided me brilliantly through it. Without her patience, I'm not sure we would have gotten through it.

Very quick and accurate fix from Ben, thank you.

The job was completed and good time and was exactly as requested.

As always, Ben from Visualsoft Triage Team providing 5* service! Thanks again.

My company, the Children's Shoe Company has been a customer of Visualsoft for over 12years, thanks to their knowledge and support, my website has been kept updated over this period and I have seen my online revenue grow. My last account manager, Jonathan Allen has been a complete star over the last few challenging years.

Worked with VS for a few years now, where I have seen significate improvements account the account. Jonathan Allen has been my main contact for 2 years as Growth Account Director, leading the account and wider team with professional approach and regular communication; he is a great asset to Visualsoft.

Ben from the Visualsoft triage team completed some work I requested on our site very quickly. Within 20 minutes I had a reply and within 24hrs the work to the website was completed

Happy with the experience

We needed to add a new feature to our website for making new products more visible. Ben from the VS triage team has been very helpful and quick to getting the solution we needed.

Ben S form VS was great throughout an fast at replying and fixing issues.

Great service! Prompt and efficient!

We have been with Visualsoft now for a couple of years. We have enjoyed the experience so far. PPC and Meta marketing is great.

Thank you to Jonathan Allen for the help on our progress

Ben from the Visualsoft Triage Team has helped with many design and alteration requests I’ve had and does a great job every time.

Thanks Ben!