Seen by both Lorna and Courtney on two separate occasions when changing my broadband provider. Both answered my multitude of questions and carried out the changeover without any issues. So far my expe... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechseln54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Needed to visit the metrocentre shop (thank goodness for shops, since technology has utterly failed me today) to sort a home broadband switch to vodafone. The assistance I received was excellent. Cour... Mehr ansehen
Unternehmen hat geantwortet
Katie was very patient, professional and courteous. Especially since we had totally done our upgrades wrong. She explained us through our whole process in simple Layman terms, no fancy jargon, just qu... Mehr ansehen
Unternehmen hat geantwortet
Went to apple to be told nothing they can do came to Vodafone and seen Neil and he sorted the issue straight away very knowledgeable and friendly will use this branch in future
Unternehmen hat geantwortet
Unternehmensdetails
- Mobilfunknetzbetreiber
- Mobiltelefongeschäft
- Internetanbieter
- Telefon- und Internetdienst
- Telekommunikationsanbieter
Über Vodafone UK - Metro Centre Experience
Vom Unternehmen geschrieben
Kontaktinformationen
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Vereinigtes Königreich
4,9
Hervorragend
469 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Vodafone UK - Metro Centre Experience
Hey Steven ,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Served by Neil fantastic service
Served by Neil fantastic service
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey Stu,
Thanks for the lovely review and fantastic support for Neil. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Needed to visit the metrocentre shop…
Needed to visit the metrocentre shop (thank goodness for shops, since technology has utterly failed me today) to sort a home broadband switch to vodafone. The assistance I received was excellent. Courtney's patience and commitment to helping me sort things out is hugely appreciated, after an extremely frustrating morning. I have to say, the person on the other end of the phone, when I rang earlier before going to the store, tried his hardest to help with a technical problem that is with my current provider, but in the end I needed the store. Wish more providers provided local physical outlets, because when the tech is a problem it's shop face-to-face help I want. Thank you vodafone metrocentre.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey Julie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
There was a lot of help available
There was a lot of help available- no 'hard sell' clear advice and help
Thank you Diana
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hi Caroline, thank you so much for your wonderful review and the amazing support you’ve shown for Diana, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Went to apple to be told nothing they…
Went to apple to be told nothing they can do came to Vodafone and seen Neil and he sorted the issue straight away very knowledgeable and friendly will use this branch in future
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hi Liam, thank you so much for your wonderful review and the amazing support you’ve shown for Neil, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Broadband Change
Seen by both Lorna and Courtney on two separate occasions when changing my broadband provider. Both answered my multitude of questions and carried out the changeover without any issues. So far my experience of Vodafone Metro Centre has been a positive one.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey Colin,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lorna and Courtney.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy was super helpful and fast
Amy was super helpful and as fast as she could to change over 3 phones - thanks
26. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey Claire,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly understanding service for…
Friendly understanding service for someone who is a techno faub
Thank you so much Amy and Courtney
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Amy and Courtney…
Great service from Amy and Courtney today
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey Gareth,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Absolutely spot on bloke couldn’t not…
Absolutely spot on bloke couldn’t not fault 100% attention
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Katie and Diana were very helpful
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey Angela,
Thanks for the lovely review and fantastic support for Katie. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edvard was super helpful and friendly1…
Edvard was super helpful and friendly1 great experience
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey Alex,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Katie was amazing
Katie was very patient, professional and courteous. Especially since we had totally done our upgrades wrong. She explained us through our whole process in simple Layman terms, no fancy jargon, just quick answers to our many questions. She is an asset to Vodafone 5*
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey Amanda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vinny was friendly
Vinny was friendly, explaining everything no unnecessary jargon. Fantastic customer service
12. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What a lovely man
What a lovely man, explained everything clearly. Quick and easy process. Friendly and polite. Would highly recommend Vinay.
11. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey Gillian,
Thanks for the lovely review and fantastic support for Vinay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Advisor called Vinney was absolutely…
Advisor called Vinney was absolutely fantastic, very polite and professional, couldn’t have been better
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Katie was very helpful and good at her…
Katie was very helpful and good at her job and sorted major problem very efficently.
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Katie was brilliant
Katie was brilliant . She sorted my problem out very well and she was very pleasant. Thank you so very much.
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey Susan,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Courtney was very accommodating
Courtney was very accommodating, polite, and provided all information clearly. Staff were polite when first entered the store. The process was seamless.
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey Alisdair,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Courtney.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie
Katie, has been brilliant, she gave great advice and an excellent customer experience, we are very very happy customers, we couldn't recommend Vodafone enough, thank you Katie
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.