Really great service, friendly employees & given a great deal. We walked in straight from EE after having a bad experience there (as an existing customer)
Unternehmen hat geantwortet
Standort
Standort wechseln54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Courtney took my challenge today to get my monthly cost down. I had just retired and was out of contract and she managed to decrease my overall costs by £7 monthly or £84 annually whilst increasing m... Mehr ansehen
Unternehmen hat geantwortet
I had the pleasure of having Katie resolve my account issues today a courteous and polite lady and a definite asset to Vodafone metro centre. Well done Katie
Unternehmen hat geantwortet
Courtney was very knowledgeable, approachable and professional. All you could want in someone to assist you when uograding your phone. I have been with Vodafone for over 20 years and cannot see that... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Mobilfunknetzbetreiber
- Mobiltelefongeschäft
- Internetanbieter
- Telefon- und Internetdienst
- Telekommunikationsanbieter
Über Vodafone UK - Metro Centre Experience
Vom Unternehmen geschrieben
Kontaktinformationen
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Vereinigtes Königreich
5,0
Hervorragend
488 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Neil was so helpful sorted my phone out…
Neil was so helpful sorted my phone out and was so pleasant while doing so, I came out of store very happy.
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Satisfied and sayifeed was an absolute…
Satisfied and sayifeed was an absolute delight, very helpful!
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey Shane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Customer service at it’s best!
Went in to Metrocentre to discuss a new plan. What an absolute joy Courtney was. She explained the process so clearly and I went out a really satisfied customer. Well done! A real asset to the business .
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey Sheila,
Thanks for the lovely review and fantastic support for Courtney.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Antwort von Vodafone UK - Metro Centre Experience
Hey Tracy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Helpful Harry
I had Harry to help me swap my broadband from virgin to Vodafone. He was kind, polite and very helpful. He explained the hole process. Made it super easy.
14. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
purchase of new phone
Harry was professional, friendly and had excellent knowledge of products
13. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey Oscar,
Thanks for the lovely review and fantastic support for Harry. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was served by the lovely lad Sayeed in…
Was served by the lovely lad Sayeed in store today, talked through everything very well and was thorough about everything.
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Took my phone in to sent off for a…
Took my phone in to sent off for a repair on 30/05, however when ringing vodafone repairs, they state it is still in store and not sent off. There's no way of ringing the store only via vodafone, they are no use and I live an hour away!
30. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Good morning, and I’m really sorry to hear about this situation — I completely understand how frustrating and inconvenient this must be, especially with the distance involved.
It’s concerning that your phone, which was handed in for repair on 30/05, is still being shown as in-store and not yet sent off. This is certainly not the level of service we expect.
Please reach back out to the Broadband teams by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm
If you would like this to be raised as an official complaint, and you have already spoken to the Broadband Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Upgraded contract
We went to the store hoping to sort out an upgrade on my contract. We were greeted immediately and guided to an assistant who could help. Edvard was friendly and knowledgeable, helping my find a great price woth all the features I needed. 10 out of 10 service
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hi Victoria , thank you so much for your wonderful review and the amazing support you’ve shown for Edvard , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Soo easy and quick resolve really fast…
Soo easy and quick resolve really fast dealing no problem at all
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey Helen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Neil
Neil. Was absolutely amazing, so professional & so helpful & knowledgeable.
7. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey Sonya,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited Vodafone metro centre and saw…
I visited Vodafone metro centre and saw Adam. He was excellent. Very knowledgeable about the phones and tariffs and helped me choose the right one for me. Would recommend popping into store and asking for him. Thanks Adam.
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The service was very good
The service was very good. Amy was very helpful and knowledgeable and I can highly recommend Amy from the metro centre store
6. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey Jeanette,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Harry was great
Harry was great, super efficient and helpful despite having an address issue on my end! Also saved 50% from my current rate which was a plus!
Thanks so much!
7. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey Megan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade
Niel, was brilliant, super helpful, knowledgeable, and amazing, thank you for all the assistance with our contracts, appreciate it.
6. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey Peter,
Thanks for the lovely review and fantastic support for Niel.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I would like to thank her very much
I would like to thank her very much; he discovered that I was overpaying and offered me a more reasonable price. I am grateful for herhelp.
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service …came in with my dad who…
Great service …came in with my dad who has a speech and mobility problem….Courtney was lovely - she explained things in detail to my dad and was extremely helpful, friendly and knowledgable - great service
4. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey Jo,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Courtney was very friendly and helpful
Courtney was very friendly and helpful. She answered all of our questions and give us a good deal on my new phone. Definitely a 10/10.
3. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey Vickie,
Thanks for the lovely review and fantastic support for Courtney.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sorted easily 👌
The young girl Courtney was such a lovely helpful respectful person.
She was very knowledgeable and helped me through a problem with my broadband
Thank you
3. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey Jean,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into store after having a nightmare online
Went into store after having a nightmare online and Neil was really helpful. I recommend to upgrade or get new phones in store rather than online they are so much more helpful
2. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Metro Centre Experience
Hey Bethany,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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